User-friendly needs
Revision as of 22:19, 3 July 2020 by EshwaN (talk | contribs) (Created page with "User-friendly needs is needs that, when gratified, enable amateurs to use technological and other complex product or services with confidence and ease. ==Definition== Acc...")
User-friendly needs is needs that, when gratified, enable amateurs to use technological and other complex product or services with confidence and ease.
Definition
According to Juran's Quality Handbook by Defeo (7th edition),
- User-friendly needs. Needs that, when gratified, enable amateurs to use technological and other complex product or services with confidence and ease.
