Business-Process Outsourcing
Revision as of 21:04, 15 July 2020 by QiratH (talk | contribs) (Created page with "Business-Process Outsourcing (BPO) is when a firm contracts with an outside firm(s) to take over some of their functional operations, such as human resources, informat...")
Business-Process Outsourcing (BPO) is when a firm contracts with an outside firm(s) to take over some of their functional operations, such as human resources, information systems, payroll, accounting, or customer service.
Definition
According to the Strategic Management by David and David (15th edition),
- Business-Process Outsourcing (BPO). When a firm contracts with an outside firm(s) to take over some of their functional operations, such as human resources, information systems, payroll, accounting, or customer service.
