Communication Quarter
Social Communication Quarter (hereinafter, the Quarter) is the first of four lectures of Operations Quadrivium (hereinafter, the Quadrivium):
- The Quarter is designed to introduce its learners to enterprise discovery, or, in other words, to concepts related to obtaining data needed to administer the enterprise effort; and
- The Quadrivium examines concepts of administering various types of enterprises known as enterprise administration as a whole.
The Quadrivium is the first of seven modules of Septem Artes Administrativi, which is a course designed to introduce its learners to general concepts in business administration, management, and organizational behavior.
Contents
Outline
The predecessor lecture is Human Development Quarter.
Concepts
- Communication. The transfer and the understanding of meaning.
- Communication. The transfer and understanding of meaning.
- Communication process. The seven elements involved in transfering meaning from one person to another.
- Communication process. The steps between a source and a receiver that results in the transfer and understanding of meaning.
- Message. A purpose to be conveyed.
- Encoding. Converting a message into symbols.
- Decoding. Retranslating a sender's message.
- Noise. Any disturbances that interfere with the transmission, receipt, or feedback of a message.
- Channel. The medium a message travels along.
- Informal channel. A communication channel that is created spontaneously and that emerges as a response to individual choices.
- Formal channel. A communication channel established by an organization to transmit messages related to the professional activities of members.
- Channel richness. The amount of information that can be transmitted during a communication episode.
- Social media. Forms of electronic communication through which users create online communities to share ideas, information, personal messages, and other content.
- Social network structure. The patterns of informal connections among individuals within a group.
- Verbal intonation. An emphasis given to words or phrases that conveys meaning.
- Active listening. Listening for full meaning without making premature judgments or interpretations.
- Body language. Gestures, facial configurations, and other body movements that convey meaning.
- Collectivism. A national culture attribute that describes a tight social framework in which people expect others in groups of which they are a part to look after them and protect them.
- Communication apprehension. Undue tension and anxiety about oral communication, written communication, or both.
- Ethical communication. Communication that includes all relevant information, is true in every sense, and is not deceptive in any way.
- Interpersonal communication. Communication between two or more people.
- Nonverbal communication. Communication transmitted without words.
Methods
Instruments
Practices
The successor lecture is Social Rationale Quarter.