Effort Engineering Quarter

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Quality Assurance Quarter (hereinafter, the Quarter) is the first of four lectures of Effort Quadrivium (hereinafter, the Quadrivium):

The Quadrivium is the first of seven modules of Septem Artes Administrativi, which is a course designed to introduce its learners to general concepts in business administration, management, and organizational behavior.


Outline

The predecessor lecture is Production Control Quarter.

  • Quality assurance.
  • Unit production. The production of items in units or small batches.
  • Slack time. The amount of time an individual activity can be delayed without delaying the whole project.
  • Six Sigma. A quality program designed to reduce defects and help lower costs, save time, and improve customer satisfaction.
  • Operational plan. A plan that encompasses a particular operational area of the organization.
  • Process consultation. A meeting in which a consultant assists a client in understanding process events with which he or she must deal and identifying processes that need improvement.
  • Process production. The production of items in continuous process.
  • Process. An action that individuals, groups, and organizations engage in as a result of inputs and that leads to certain outcomes.
  • Process conflict. Conflict over how work gets done.
  • Process conflict. A conflict over how work gets done.
  • Specific plan. A plan that is clearly defined and leaves no room for interpretation.
  • Standing plan. An ongoing plan that provides guidance for activities performed repeatedly.
  • Short-term plan. A plan covering one year or less.
  • Single-use plan. A one-time plan specifically designed to meet the needs of a unique situation.
  • Budget. A numerical plan for allocating resources to specific activities.
  • Budgeting. The process of allocating resources to pay for designated future costs.
  • Directional plan. A plan that is flexible and sets out general guidelines.
  • Formal planning department. A group of planning specialists whose sole responsibility is helping to write organizational plans.
  • Long-term plan. A plan with a time frame beyond three years.
  • Planning. Management function that involves setting goals, establishing strategies for achieving those goals, and developing plans to integrate and coordinate activities.
  • Planning. A process that includes defining goals, establishing strategy, and developing plans to coordinate activities.
  • Zero-balance budgeting. Process starting with an established point of zero rather than using the current budget as the basis for adding, modifying, or subtracting resources.

The successor lecture is Operations Management Quarter.

Materials

Recorded audio

Recorded video

Live sessions

Texts and graphics

See also