Difference between revisions of "CNMCyber Office Hours"

Latest revision as of 18:06, 5 June 2024

CNMCyber Office Hours (hereinafter, the Series) is the series of CNMCyber events in which members of CNMCyber Team (hereinafter, the Members) formally interview each other in order to document data, evaluations, ideas, information, opinions, reports, and/or requirements (hereinafter, the Matters) related to CNMCyber generally, as well as CNMCyber practice and CNMCyber products particularly.

One CNMCyber office hour (hereinafter, the Event) refers to a single event of the Series. Because of its #Distinctive features, any of the Events needs to be uniquely initiated, formalized, and closed. Thus, work on the Event exceeds just its organizing. The Event's #Sprint initiation, #Formalization, #Organization or the Event itself, and the Event's #Sprint closing, together, compose a complete sprint (hereinafter, the Sprint).

Participants

Mandatory

The mandatory participants of the Event are:

Those Members who seek for the Matters (hereinafter, the Interviewers). They can participate in the Event live, directly or by correspondence through their questions. When the Interviewer participate in absentia, the Host asks their questions on their behalf.
Those Members who hold or are able to generate the Matters (hereinafter, the Interviewees) that the Interviewers seek.
Those who host of the Event (hereinafter, the Hosts). The Hosts are responsible for satisfying of all of the requirements described on the CNMCyber event wikipage. The Interviewees are responsible for appointing the Hosts after receiving the #Authorization.

The Hosts and Interviewees always participate in the Series live, directly, and not in absentia. The Interviewee may choose to assume the Host role.

Optional

The optional participants of the Event can be:

Those Members who are interested in the Matters; they can join either CNM Talk discussion or CNM Tube streaming by their choice.
Anyone else. As any other CNMCyber event, the Event is open to the general public to join the Event as guests. They shall have opportunities to ask questions and provide the speakers with their comments via chat of the Event's stream.

Distinctive features

#Authorization, #Scheduling, and #Transcription distinguish the Series from other CNMCyber events.

Authorization

Uniquely between CNMCyber events, the Series shares features with both learning seminars and team meetings. Unlike most of other events such as CNMCyber This Week and CNMCyber Welcome Session, each of the Events needs to be authorized separately. The Interviewees are responsible for obtaining authorization from CNMCyber Customer (hereinafter, the Customer) before appointing the Hosts.

Upon receiving the request to authorize, the Customer may (a) approve the request, (b) decline the request, while providing the Interviewee with the reason, or (c) request changes. While authorizing, the Customer looks for evidence that the Interviewer attempted to find the Matters without the Event.

Scheduling

The Interviewees schedule the Event per request of the Interviewer. The Members are encouraged to indicate their availability on their CNMCyber.com profiles, so the Interviewer should try to find right spots.

When the Interviewer requests the Interviewee to respond to the questions, the Interviewer indicates his or her preferred timing of the Event, if any. The Interviewee chooses to answer those questions with or without the Interviewer.

Transcription

CNMCyber transcripts are primary deliverables from the Events.

Use cases

Developed product

Product-to-be-developed

Before Sonya coordinated hiring contractors to fix issues of CNM Talk, she interviewed Natalia to describe the issues.

Work requirements

When Rita was taking over meetings of CNM Technology Board, she interviewed Kevin and Gary to understand what was expected from her.

Work-related knowledge

Incumbents of CNMCyber practice need bodies of work-related knowledge in order to be successful in their jobs, whether running ongoing operations or undertaking projects. In spring of 2023, a number of people were hired to start working as CNM Website Developers. They were offered to attend learning sessions that one day were supposed to become Website Developer Bootcamp.

Because of a number of participants, those learning sessions were pretty ambiguous and not too productive. To make them more focused, the Series was developed.

Marketing matters

Event agendas

Agendas of the Event include:

Welcome greeting, introduction, recording and follow-up publication disclaimer.
The Interviewer's and/or, if any, Host's questions and the Interviewee's answers.
If any, other participants' questions and the Interviewee's answers.
Closing comments and announcements.

By default, the agendas are not included in event descriptions and available on request only.

Event announcements

Event titles

Event titles shall depend on the Event's #Use cases:

For any #Developed product, the Event's title shall include the words, State of, and the name of the product such as State of CNM Jitsi.
For any #Product-to-be-developed, the Event's title shall include the name of the product and the word, requirements, such as CNM Jitsi requirements.
For both #Work requirements and #Work-related knowledge, event's title shall include the project and/or operational work area such as Work on DNS.

The Interviewee defines whether to include his or her name in the title such as Work on DNS with Gary Ihar and crafts the title itself while requesting the Customer's authorization.

Event descriptions

Primary description

The primary event description shall be published on the most appropriate page of CNMCyber.com. This description shall include:

An opening statement, "Guys, we will host an office hour dedicated to [the topic]. [The topic] is used to [the topic's benefit]".
Substance statements, "[Who the Interviewee is] would answer questions of [who the Interviewer is]. Those questions that emerge during the event are also going to be responded to. So far, preliminary questions are: [list of the questions]. As any CNMCyber event, it is going to be recorded and the recording is going to be published. The link will be posted here when is available.
A closing statement, "In the case if you are new, [in few words, brief explanation of the CNMCyber product or CNMCyber practice that is related to the Event]. To learn more and get involved, please visit -- [link to the Welcome space at CNMCyber.com]".

This is a sample of the Event's primary description:

Work on DNS with Gary Ihar

Guys, we will host an office hour dedicated to CNM Website Developer's work on DNS. DNS is used to map addresses in the Internet.

Gary Ihar, our administrator, would answer questions of Rita, our junior staffer. Those questions that emerge during the event are also going to be responded to. So far, preliminary questions are:

What are DNS deliverables?
Where shall DNS deliverables be delivered?
What will be considered as success?
What are the expectations from the developer?

As any CNMCyber event, it is going to be recorded and the recording is going to be published. The link will be posted here when is available.

In the case if you are new, website development is one of the introductory jobs that CNMCyber offers to everyone. To learn more and get involved, please visit https://social.cnmcyber.com/s/welcome

Secondary descriptions

Secondary event descriptions shall be published according to CNMCyber event requirements outside of CNMCyber.com. This description shall include:

An opening statement, "Join us to get firsthand information on [the topic]".
In few words, brief explanation of the topic and the CNMCyber product or CNMCyber practice that is related to the Event.
A substance statement, "During the event, [who the Interviewee is] answers questions of [who the Interviewer is] and other questions that emerge during the event. The event is going to be recorded and the recording is going to be published".
A closing statement, "Preliminary questions and useful links can be reviewed here -- [link to #Primary description]".

This is a sample of the Event's secondary description:

Work on DNS with Gary Ihar

Join us to get firsthand information on CNM Website Developer's work on DNS. Website development is one of the introductory jobs that CNMCyber offers to everyone. DNS is one of the work areas.

During the event, CNMCyber administrator, Gary Ihar, answers questions of an incumbent of that job and other questions that emerge during the event. The event is going to be recorded and the recording is going to be published. Preliminary questions and useful links can be reviewed here -- https://social.cnmcyber.com/s/website-dev/dns

Any description shall include one and only one link, which shall direct prospective participants to the most relevant page of CNMCyber.com, where all of the other links shall be exposed to the general public.

Standing operating procedures

Sprint initiation

To initiate the Sprint, the Interviewer shall:

Generate relevant question that needs to be addresses in the CNMCyber Office Hours event. The questions need to assist the interviewer in understanding;
Contact CNMCyber Customer or a member of CNMCyber Team from whom you wish to collect requirements from.
Share the questions with the CNMCyber Customer and/or CNMCyber Team member to be interviewed.
Agree with the interviewee i.e. the CNMCyber Customer or CNMCyber Team member whether the event will be live or the CNMCyber Customer or CNMCyber Team member will host the CNMCyber Office Hours event alone in response to the questions shared and publish the recording on CNM Cyber YouTube channel
Agree on the time and date when the event will take place when both parties mutually agree to attend the event.

Formalization

To formalize the Event, the Interviewee shall:

Organization

To organize the Event, the Host shall satisfy the requirements that the CNMCyber event wikipage states.

During the event (for live events);

Be not only a participant but also the host of the event, it include:
1. connect to the meeting at least 5 minutes before it begins;
2. switch on the recording of the meeting in Educaship Jitsi and in a second another program (more about how to record meetings);
3. welcome the interviewee and any other participants;
4. let participants know that the meeting is being recorded;
5. state the topic of discussion and allow the interviewee explain more about the topic
6. Ask the previously generated questions one by one allowing the interviewee time to answer as well as asking any follow-up questions.
7. Conclude the event

Sprint closing

To close the Sprint, the Interviewer shall:

Publish the recording on our CNM Cyber YouTube channel and on Educaship AVideo https://tube.cnmcyber.com/. You also should write a description of the video: when you write a description for YouTube, you shouldn't add links to Wiki and to Meetup, but you can add it on AVideo;
Transfer the requirements generated from the office hours to the relevant wiki product page.
Create a script stating the key points that were discussed in the office hours event.

@@ Line 1: / Line 1: @@
-[[CNMCyber Office Hours]] (hereinafter, the ''Series'') is the series of [[CNMCyber event]]s that [[CNMCyber Coordinator]]s organize on a weekly basis to exchange ideas, to present new developments and plans, as well as to market their work.
+[[CNMCyber Office Hours]] (hereinafter, the ''Series'') is the series of [[CNMCyber event]]s in which members of [[CNMCyber Team]] (hereinafter, the ''Members'') formally interview each other in order to document data, evaluations, ideas, information, opinions, reports, and/or requirements (hereinafter, the ''Matters'') related to [[CNMCyber]] generally, as well as [[CNMCyber practice]] and [[CNMCyber product]]s particularly.
-[[CNMCyber Team]] organized by one or more [[CNM Event Organizer]]s (hereinafter, the ''Host'') in order to:
+One [[CNMCyber office hour]] (hereinafter, the ''Event'') refers to a single event of the ''Series''. Because of its [[#Distinctive features]], any of the ''Events'' needs to be uniquely initiated, formalized, and closed. Thus, work on the ''Event'' exceeds just its organizing. The ''Event's'' [[#Sprint initiation]], [[#Formalization]], [[#Organization]] or the ''Event'' itself, and the ''Event's'' [[#Sprint closing]], together, compose a complete sprint (hereinafter, the ''Sprint'').
-#'''Discuss''' the work of [[CNMCyber Team]] over the past week to contribute to the development of the [[CNM Cloud Project]], [[CNMCyber]] services and staff of the CNMCyber;
-#'''Get''' updates on CNMCyber development firsthand.
-The Event can also be used to attract people's interest in the project who can become buyers of [[CNMCyber]] services later. Unless the ''Event'' is [[#Invitation-only Events|Invitation-only]], [[CNMCyber Meetup]] and [[CNM Social|CNM Social group]] serve as primary [[#Communication channels|Communication channels]] (hereinafter, the ''Channels'').
-Development of the ''Series'' occurs under the [[CNMCyber This Week (work)|CNMCyber This Week]] project.
+==Participants==
+===Mandatory===
+: The mandatory participants of the ''Event'' are:
+:# Those ''Members'' who seek for the ''Matters'' (hereinafter, the ''Interviewers''). They can participate in the ''Event'' live, directly or by correspondence through their questions. When the ''Interviewer'' participate in absentia, the ''Host'' asks their questions on their behalf.
+:# Those ''Members'' who hold or are able to generate the ''Matters'' (hereinafter, the ''Interviewees'') that the ''Interviewers'' seek.
+:# Those who host of the ''Event'' (hereinafter, the ''Hosts''). The ''Hosts'' are responsible for satisfying of all of the requirements described on the [[CNMCyber event]] wikipage. The ''Interviewees'' are responsible for appointing the ''Hosts'' after receiving the [[#Authorization]].
-==Product specification==
+: The ''Hosts'' and ''Interviewees'' always participate in the ''Series'' live, directly, and not in absentia. The '' Interviewee'' may choose to assume the ''Host'' role.
-: The [[product specification|''Product'' specifications]] are:
-===Purpose===
+===Optional===
-The purpose of the ''Event'' is to:
+: The optional participants of the ''Event'' can be:
-#[[recruitment]] of new [[CNMCyber Coordinator|coordinators]];
+:# Those ''Members'' who are interested in the ''Matters''; they can join either [[CNM Talk]] discussion or [[CNM Tube]] streaming by their choice.
-#improve the work of [[CNMCyber Team]] especially the [[CNMCyber Coordinator|coordinators]].
+:# Anyone else. As any other [[CNMCyber event]], the ''Event'' is open to the general public to join the ''Event'' as guests. They shall have opportunities to ask questions and provide the speakers with their comments via chat of the ''Event's'' stream.
-===Participants===
+==Distinctive features==
-:Participants of the ''Event'' are сurrent [[CNMCyber Team]] and curious people or potential coord who came from [[meetup group]]. By default, the ''Host'' is a confirmed participant of any ''Event''. Personally, the ''Host'' may identify, contact, and confirm those participants that would be specially invited to the ''Event''.
+[[#Authorization]], [[#Scheduling]], and [[#Transcription]] distinguish the ''Series'' from other [[CNMCyber event]]s.
-===Enterprise factors===
+===Authorization===
-::''Main wikipage: [[CNMCyber event]]''
+: Uniquely between [[CNMCyber event]]s, the ''Series'' shares features with both learning seminars and team meetings. Unlike most of other events such as [[CNMCyber This Week]] and [[CNMCyber Welcome Session]], each of the ''Events'' needs to be authorized separately. The ''Interviewees'' are responsible for obtaining authorization from [[CNMCyber Customer]] (hereinafter, the ''Customer'') before appointing the ''Hosts''.
-===Participants' needs===
+: Upon receiving the request to authorize, the ''Customer'' may (a) approve the request, (b) decline the request, while providing the ''Interviewee'' with the reason, or (c) request changes. While authorizing, the ''Customer'' looks for evidence that the ''Interviewer'' attempted to find the ''Matters'' without the ''Event''.
-:Any participant (potential and/or actual [[CNMCyber Team]] worker, [[CNM Event Organizer]], etc.) needs to be able to:
-:#Know when the ''Events'' occur and how he or she can participate in those;
-:#Be introduced to as much information as possible prior to the ''Event'' the interested individual decides to participate in;
-:#Ask qualified questions and get answers first-hand;
-:#Review minutes and other documents if the interested individual misses the ''Event''.
-===CNMCyber Coordinator needs===
+===Scheduling===
-:Any CNMCyber Coordinator needs to be able to:
+: The ''Interviewees'' schedule the ''Event'' per request of the ''Interviewer''. The ''Members'' are encouraged to indicate their availability on their [[CNMCyber.com]] profiles, so the ''Interviewer'' should try to find right spots.
-:#Present their report and discuss any issues related to your own and other people's reports;
-:#Obtain available details about the current state of projects;
-:#Discuss any problems and administrative issues on projects;
-:#Contribute to solutions for those projects that have been discussed.
-===The potential Coordinator needs===
+: When the ''Interviewer'' requests the ''Interviewee'' to respond to the questions, the ''Interviewer'' indicates his or her preferred timing of the ''Event'', if any. The ''Interviewee'' chooses to answer those questions with or without the ''Interviewer''.
-:The potential Coordinator needs to be able to:
-:#Understand what [[CNMCyber]] is and what we can offer.
-:#See how the team operates and ask questions first-hand.
-==Standing operating procedures==
+===Transcription===
-: To organize the event before it starts, you need to:
+: [[CNMCyber transcript]]s are primary deliverables from the ''Events''.
-:# '''Find''' this and [[CNMCyber This Week (work)|CNMCyber This Week]] pages;
-:# '''Open''' a Meetup group https://www.meetup.com/techdc/ and create the event at least one week in advance (you also should get the group administrator rights). Later, you can copy meetings and change small details and the date.
+==Use cases==
-:## ''title'' (required): CNMCyber This Week;
-:## ''date and time'': [[#Time details|time details]];
+===Developed product===
-:## ''duration'': online events are one hour long;
-:## ''featured photo'': it can be CNM Cyber logo and other logos as well as photos from previous events (if they were offline);
+===Product-to-be-developed===
-:## ''description'': it should include meeting details and an agenda, for example: [[#Description of the event to attract attendees|description]]. You also should add the specific details to be discussed at this particular meeting for each event;
+: Before Sonya coordinated hiring contractors to fix issues of [[CNM Talk]], she interviewed Natalia to describe the issues.
-:## ''topics'': you can pick up to 5 topics. Topics describe what your Meetup event is about in a word or two. They also help show our event to members with matching interests. Select a relevant, but wide range of topics that describe our event. For example: Career Networks, Job Search, Reporting, Recruiting & Hiring, Project Management;
-:## ''location'': make this an online event and add the link;
+===Work requirements===
-:## ''allow guests'': the number is to be decided, but it's allowed.
+: When Rita was taking over meetings of [[CNM Technology Board]], she interviewed Kevin and Gary to understand what was expected from her.
-:# '''Announce''' event on the [[CNM Social]] groups such as [[CNMCyber Users]] and [[Welcome (group)]];
-:# '''Create''' the meeting on [[CNM Jitsi]]. URL should look like is jitsi.cnmcyber.com/week-[2-digit-year]-[2-digit-month]-[2-digit-day]] such as jitsi.cnmcyber.com/week-2-8 (CNM Jitsi working now at the link https://jitsi.bskol.com/) and add this to the event on Meetup. There may be problems with [[CNM Jitsi]], so you should have more than 1 alternative video conferencing platform, preferably one internal and one external such as Zoom or Google meet;
+===Work-related knowledge===
-:# '''Create''' the page of this meeting on wiki. It should look like this: [[CNMCyber Week 2023-03-01]]. It includes a short description of the meeting subject and brief coordinator's reports and as well as links to predecessor and successor events, and to [[:Category:CNMCyber This Week]];
+: Incumbents of [[CNMCyber practice]] need bodies of [[work-related knowledge]] in order to be successful in their jobs, whether running [[ongoing operation]]s or undertaking [[project]]s. In spring of 2023, a number of people were hired to start working as [[CNM Website Developer]]s. They were offered to attend learning sessions that one day were supposed to become [[Website Developer Bootcamp]].
-:# '''Prepare''' recording tools. You can use this function in [[CNM Jitsi]], [[OBS Studio]], Zoom, or Google meet and have at least 2 alternative programs to record just in cases such as Xbox Game Bar or OBS Studio, and you should use 2 programs in parallel, for example, recording in CNM Jitsi + [[OBS Studio]]. You may use [[OBS Studio]] as your primary recording tool and [[CNM Jitsi]] as the secondary recording tool (more details: [[CNMCyber This Week (work)#Current_issues|issues]]). Detailed recording SOP are described [[CNMCyber_event#How_to_record_meetings|here]].
-:# '''Invite''' other coordinators to join the meeting and give them a link to the page of this meeting (where they can write down their brief reports);
+: Because of a number of participants, those learning sessions were pretty ambiguous and not too productive. To make them more focused, the ''Series'' was developed.
-:# '''Prepare''' the report about your work last week: [[#CNMCyber Coordinator needs|CNMCyber Coordinator needs]].
-: During the meeting, you need to:
+==Marketing matters==
-:# '''Be''' not only a participant but also the [[CNM Event Organizer|host]] of the event, it include:
+===Event agendas===
-:## ''connect'' to the meeting at least 5 minutes before it begins;
+: Agendas of the ''Event'' include:
-:## ''switch on'' the recording of the meeting in [[CNM Jitsi]] and in a second another program (more about [[CNMCyber_event#How_to_record_meetings|how to record meetings]]);
+:# Welcome greeting, introduction, recording and follow-up publication disclaimer.
-:## ''welcome'' participants;
+:# The ''Interviewer's'' and/or, if any, ''Host's'' questions and the ''Interviewee's'' answers.
-:## ''let'' participants know that the meeting is being recorded;
+:# If any, other participants' questions and  the ''Interviewee's'' answers.
-:## ''familiarize'' participants with the sample schedule;
+:# Closing comments and announcements.
-:## ''introduce'' participants;
+: By default, the agendas are not included in event descriptions and available on request only.
-:## ''announce'' the current sections of the meeting;
-:## ''close'' the meeting;
-:# '''Present''' your report.
-: After the meeting, you need to:
+===Event announcements===
-:# '''Publish''' the recording on our [https://www.youtube.com/playlist?list=PLRZrje0SNhEFnetyTu5-937meoqu4r5j- CNM Cyber YouTube channel] and on [[CNM AVideo]] https://tube.cnmcyber.com/. You also should write a [[#Description of the event for Youtube|description]] of the video: when you write a description for YouTube, you shouldn't add links to Wiki and to Meetup, but you can add it on AVideo;
-:# '''Share''' the video of this meeting on the wikipage that was created earlier. The wikipage also shall be composed to include all available data of and about the Event including its minutes, as well as organizing lessons learned;
-:# '''Share''' the video of this meeting on [[CNMCyber Users]] group. You should also add CNMCyber news to this group;
-:# '''Edit''' this and [[CNMCyber This Week (work)|CNMCyber This Week]] pages.
-:# '''Add''' useful information to the [[CNM Social]] group [[CNMCyber Event Organizers]] about organizing events;
-:# '''Invite''' new members (if any) to the group [[Welcome (group)]]. You can also edit and update the information in this group.
-===Description of the event to attract attendees===
+===Event titles===
-:Join us for the "CNMCyber This Week" meeting on Wednesday at 12:00 pm EST to get updates on CNM Cyber development firsthand.
+: Event titles shall depend on the ''Event's'' [[#Use cases]]:
+:* For any '''[[#Developed product]]''', the ''Event's'' title shall include the words, State of, and the name of the product such as ''State of CNM Jitsi''.
+:* For any '''[[#Product-to-be-developed]]''', the ''Event's'' title shall include the name of the product and the word, requirements, such as ''CNM Jitsi requirements''.
+:* For both '''[[#Work requirements]]''' and '''[[#Work-related knowledge]]''', event's title shall include the project and/or operational work area such as ''Work on DNS''.
-:We plan to organize "CNMCyber This Week" each Wednesday, currently, online unless some folks would like to have it on-site somewhere in the Washington DC metro area.
+: The ''Interviewee'' defines whether to include his or her name in the title such as ''Work on DNS with Gary Ihar'' and crafts the title itself while requesting the ''Customer's'' authorization.
-:CNM Cyber is an endeavor to build tech-powered career services, primarily, hands-on training and entry-level jobs.
+==Event descriptions==
+===Primary description===
+: The primary event description shall be published on the most appropriate page of [[CNMCyber.com]]. This description shall include:
+:# An opening statement, "Guys, we will host an office hour dedicated to [the topic]. [The topic] is used to [the topic's benefit]".
+:# Substance statements, "[Who the ''Interviewee'' is] would answer questions of [who the ''Interviewer'' is]. Those questions that emerge during the event are also going to be responded to. So far, preliminary questions are: [list of the questions]. As any CNMCyber event, it is going to be recorded and the recording is going to be published. The link will be posted here when is available.
+:# A closing statement, "In the case if you are new, [in few words, brief explanation of the [[CNMCyber product]] or [[CNMCyber practice]] that is related to the ''Event'']. To learn more and get involved, please visit -- [link to the Welcome space at CNMCyber.com]".
-:To learn about the topics we will discuss, please visit https://wiki.cnmcyber.com/en/CNM_Cyber_Week_of_03-01.
+: This is a sample of the ''Event's'' primary description:
-:To stay in touch and be the first to know about new events, follow us on CNM social https://social.cnmcyber.com/s/cnmcyber-users/.
+:: ''Work on DNS with Gary Ihar''
-:Previous events: https://wiki.cnmcyber.com/en/Category:CNMCyber_This_Week.
+:: Guys, we will host an office hour dedicated to [[CNM Website Developer]]'s work on DNS. DNS is used to map addresses in the Internet.
-:'''Agenda:'''
+:: Gary Ihar, our administrator, would answer questions of Rita, our junior staffer. Those questions that emerge during the event are also going to be responded to. So far, preliminary questions are:
-:12:00 -- Welcome and introduction
+::* What are DNS deliverables?
-:12:05 -- Reports of CNMCyber Coordinators on what happened last week, what is going to happen this week, and what challenges we expect.
+::* Where shall DNS deliverables be delivered?
-:12:25 -- Q&A on the Coordinators' work
+::* What will be considered as success?
-:12:35 -- Recruitment section
+::* What are the expectations from the developer?
-:12:55 -- Closing announcements
-:[[CNMCyber Team]] looks for tech apprentices, interns, and mentors. Neither prior education nor experience is needed to join. We will train on the spot at no cost to you.
+:: As any CNMCyber event, it is going to be recorded and the recording is going to be published. The link will be posted here when is available.
-===Description of the event for Youtube===
+:: In the case if you are new, website development is one of the introductory jobs that CNMCyber offers to everyone. To learn more and get involved, please visit https://social.cnmcyber.com/s/welcome
-:CNM Cyber is an endeavor to build tech-powered career services, primarily, hands-on training and entry-level jobs.
+===Secondary descriptions===
-:We created this type of meeting called "CNMCyber This Week" to give you an overview of the CNMCyber Coordinator's work over the last week.
+: Secondary event descriptions shall be published according to [[CNMCyber event]] requirements outside of [[CNMCyber.com]]. This description shall include:
-:CNMCyber Team looks for tech apprentices, interns, and mentors. Neither prior education nor experience is needed to join. We will train on the spot at no cost to you.
+:# An opening statement, "Join us to get firsthand information on [the topic]".
-:If you are interested in participating in these events, follow us in the CNM Social group at https://social.cnmcyber.com/s/cnmcyber-users/ to get updates on new meetings.
+:# In few words, brief explanation of the topic and the [[CNMCyber product]] or [[CNMCyber practice]] that is related to the ''Event''.
+:# A substance statement, "During the event, [who the ''Interviewee'' is] answers questions of [who the ''Interviewer'' is] and other questions that emerge during the event. The event is going to be recorded and the recording is going to be published".
+:# A closing statement, "Preliminary questions and useful links can be reviewed here -- [link to [[#Primary description]]<nowiki>]</nowiki>".
-===Time details===
+: This is a sample of the ''Event's'' secondary description:
-:The online ''Events'' shall start any time between 9am and 3pm [[EST]] (American East Cost), which is 4pm and 10 pm [[EAT]] (Eastern African Time) and so on. However, no two ''Events'' can be planned simultaneously. The ''Host'' who organizes the particular ''Event'' is supposed to check the calendar of the ''Meetup group'' and the ''CNM Social group'' in order to comply.
+:: ''Work on DNS with Gary Ihar''
+:: Join us to get firsthand information on [[CNM Website Developer]]'s work on DNS. Website development is one of the introductory jobs that CNMCyber offers to everyone. DNS is one of the work areas.
-==Hands-on assignments==
+:: During the event, CNMCyber administrator, Gary Ihar, answers questions of an incumbent of that job and other questions that emerge during the event. The event is going to be recorded and the recording is going to be published. Preliminary questions and useful links can be reviewed here -- https://social.cnmcyber.com/s/website-dev/dns
-:Hands-on assignments that CNM learners can try to create the event.
-==Presentations==
+: Any description shall include one and only one link, which shall direct prospective participants to the most relevant page of [[CNMCyber.com]], where all of the other links shall be exposed to the general public.
-:Presentations that present the event to its new users in multimedia, video, just audio, and/or just graphic formats.
-===Videos and audios===
+==Standing operating procedures==
-:The ''Wiki'' publishes all the content of the ''Event'' including its specific agenda, minutes, and all available recordings. The recordings will also be published on [[YouTube]] playlist called [https://www.youtube.com/playlist?list=PLRZrje0SNhEFnetyTu5-937meoqu4r5j- CNMCyber This Week] and [https://tube.cnmcyber.com/ AVideo] in order to be available to the general public.
-===Texts and graphics===
+===Sprint initiation===
-:The ''Wiki'' publishes all the content of the ''Event'' including its specific agenda, minutes, and all available recordings, and the links to the recordings are published on ''CNM Social'' [[CNMCyber Users]] group and at ''Meetup'' https://www.meetup.com/techdc in order to be available to the general public.
+: To initiate the ''Sprint'', the ''Interviewer'' shall:
+:# Generate relevant question that needs to be addresses in the [[CNMCyber Office Hours]] event. The questions need to assist the interviewer in understanding;
+:# Contact [[CNMCyber Customer]] or a member of [[CNMCyber Team]] from whom you wish to collect requirements from.
+:# Share the questions with the [[CNMCyber Customer]] and/or [[CNMCyber Team]] member to be interviewed.
+:# Agree with the interviewee i.e. the [[CNMCyber Customer]] or [[CNMCyber Team]] member whether the event will be live or the [[CNMCyber Customer]] or [[CNMCyber Team]] member will host the [[CNMCyber Office Hours]] event alone in response to the questions shared and publish the recording on [https://www.youtube.com/playlist?list=PLRZrje0SNhEFnetyTu5-937meoqu4r5j- CNM Cyber YouTube channel]
+:# Agree on the time and date when the event will take place when both parties mutually agree to attend the event.
-==Security==
+===Formalization===
-: For security, we use Fail2ban because it operates by monitoring log files (e.g. /var/log/auth.log, /var/log/apache/access.log, etc.) for selected entries and running scripts based on them. Most commonly this is used to block selected IP addresses that may belong to hosts that are trying to breach the system's security. It can ban any host IP address that makes too many login attempts or performs any other unwanted action within a time frame defined by the administrator. Includes support for both IPv4 and IPv6.
+: To formalize the ''Event'', the ''Interviewee'' shall:
-: Calls use the P2P mode, which is end-to-end encrypted via DTLS-SRTP between the two participants for encrypted communication (secure communication). Group calls also use DTLS-SRTP encryption, but rely on the Jitsi Videobridge (JVB) as video router, where packets are decrypted temporarily. All data is transmitted only through our server, and comprehensive TLS encryption provides protection against interception and unauthorized eavesdropping.
-===Malware protection===
+===Organization===
-:Previously, [[CNM Cloud]] developers struggled with the viruses, so an effective anti-virus strategy must be found -- what was the solution?
+: To organize the ''Event'', the ''Host'' shall satisfy the requirements that the [[CNMCyber event]] wikipage states.
-==User group==
+:During the event (for live events);
-:The ''Meetup group'' https://www.meetup.com/techdc/ and the user group at ''CNM Social'' [[CNMCyber Users]] publishes all the announcement and notifications for online ''Events''. The group at ''CNM Social'' [[CNMCyber Event Organizers]] publishes all the recommendations for online ''Events''. The group at ''CNM Social'' [[Welcome (group)]] publishes all the recommendations for new members.
+:# '''Be''' not only a participant but also the [[CNM Event Organizer|host]] of the event, it include:
+:## ''connect'' to the meeting at least 5 minutes before it begins;
+:## ''switch on'' the recording of the meeting in [[Educaship Jitsi]] and in a second another program (more about [[CNMCyber_event#How_to_record_meetings|how to record meetings]]);
+:## ''welcome'' the interviewee and any other participants;
+:## ''let'' participants know that the meeting is being recorded;
+:## ''state'' the topic of discussion and allow the interviewee explain more about the topic
+:## ''Ask'' the previously generated questions one by one allowing the interviewee time to answer as well as asking any follow-up questions.
+:## ''Conclude'' the event
-==Previous events==
+===Sprint closing===
-: [[:Category: CNMCyber This Week]]
+: To close the ''Sprint'', the ''Interviewer'' shall:
+:# '''Publish''' the recording on our [https://www.youtube.com/playlist?list=PLRZrje0SNhEFnetyTu5-937meoqu4r5j- CNM Cyber YouTube channel] and on [[Educaship AVideo]] https://tube.cnmcyber.com/. You also should write a [[#Description of the event for Youtube|description]] of the video: when you write a description for YouTube, you shouldn't add links to Wiki and to Meetup, but you can add it on AVideo;
+:# Transfer the requirements generated from the office hours to the relevant wiki product page.
+:# Create a script stating the key points that were discussed in the office hours event.
 ==See also==
-===Related concepts===
+* https://leanb2bbook.com/blog/customer-insights-from-customer-interviews/
-:*[[CNM Event Organizer]]. A temporary role of one or more of staffers of and/or contractors for [[Friends Of CNM]] which purpose is organizing one or more of [[CNMCyber event]]s, especially roundtables.
+* https://www.oberlo.com/blog/customer-interviews
-===Inspirations===
-:* Jitsi Community Call such as https://www.youtube.com/watch?v=79vFfzPG8ik