Difference between revisions of "CNMCyber Office Hours"

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[[CNMCyber Office Hours]] (hereinafter, the ''Series'') is the series of [[CNMCyber event]]s in which members of [[CNMCyber Team]] formally interview each other in order to document data, information, opinions, reports, and/or requirements (hereinafter, the ''Matters'') related to [[CNMCyber]], [[CNMCyber job]]s, and [[CNMCyber product]]s. A [[CNMCyber office hour]] (hereinafter, the ''Event'') refers to a single event of the ''Series''.
+
[[CNMCyber Office Hours]] (hereinafter, the ''Series'') is the series of [[CNMCyber event]]s in which members of [[CNMCyber Team]] (hereinafter, the ''Members'') formally interview each other in order to document data, evaluations, ideas, information, opinions, reports, and/or requirements (hereinafter, the ''Matters'') related to [[CNMCyber]] generally, as well as [[CNMCyber practice]] and [[CNMCyber product]]s particularly.
  
 +
One [[CNMCyber office hour]] (hereinafter, the ''Event'') refers to a single event of the ''Series''. Because of its [[#Distinctive features]], any of the ''Events'' needs to be uniquely initiated, formalized, and closed. Thus, work on the ''Event'' exceeds just its organizing. The ''Event's'' [[#Sprint initiation]], [[#Formalization]], [[#Organization]] or the ''Event'' itself, and the ''Event's'' [[#Sprint closing]], together, compose a complete sprint (hereinafter, the ''Sprint'').
 +
 +
 +
==Participants==
 +
===Mandatory===
 +
: The mandatory participants of the ''Event'' are:
 +
:# Those ''Members'' who seek for the ''Matters'' (hereinafter, the ''Interviewers''). They can participate in the ''Event'' live, directly or by correspondence through their questions. When the ''Interviewer'' participate in absentia, the ''Host'' asks their questions on their behalf.
 +
:# Those ''Members'' who hold or are able to generate the ''Matters'' (hereinafter, the ''Interviewees'') that the ''Interviewers'' seek.
 +
:# Those who host of the ''Event'' (hereinafter, the ''Hosts''). The ''Hosts'' are responsible for satisfying of all of the requirements described on the [[CNMCyber event]] wikipage. The ''Interviewees'' are responsible for appointing the ''Hosts'' after receiving the [[#Authorization]].
 +
 +
: The ''Hosts'' and ''Interviewees'' always participate in the ''Series'' live, directly, and not in absentia. The '' Interviewee'' may choose to assume the ''Host'' role.
 +
 +
===Optional===
 +
: The optional participants of the ''Event'' can be:
 +
:# Those ''Members'' who are interested in the ''Matters''; they can join either [[CNM Talk]] discussion or [[CNM Tube]] streaming by their choice.
 +
:# Anyone else. As any other [[CNMCyber event]], the ''Event'' is open to the general public to join the ''Event'' as guests. They shall have opportunities to ask questions and provide the speakers with their comments via chat of the ''Event's'' stream.
 +
 +
==Distinctive features==
 +
[[#Authorization]], [[#Scheduling]], and [[#Transcription]] distinguish the ''Series'' from other [[CNMCyber event]]s.
 +
 +
===Authorization===
 +
: Uniquely between [[CNMCyber event]]s, the ''Series'' shares features with both learning seminars and team meetings. Unlike most of other events such as [[CNMCyber This Week]] and [[CNMCyber Welcome Session]], each of the ''Events'' needs to be authorized separately. The ''Interviewees'' are responsible for obtaining authorization from [[CNMCyber Customer]] (hereinafter, the ''Customer'') before appointing the ''Hosts''.
 +
 +
: Upon receiving the request to authorize, the ''Customer'' may (a) approve the request, (b) decline the request, while providing the ''Interviewee'' with the reason, or (c) request changes. While authorizing, the ''Customer'' looks for evidence that the ''Interviewer'' attempted to find the ''Matters'' without the ''Event''.
 +
 +
===Scheduling===
 +
: The ''Interviewees'' schedule the ''Event'' per request of the ''Interviewer''. The ''Members'' are encouraged to indicate their availability on their [[CNMCyber.com]] profiles, so the ''Interviewer'' should try to find right spots.
 +
 +
: When the ''Interviewer'' requests the ''Interviewee'' to respond to the questions, the ''Interviewer'' indicates his or her preferred timing of the ''Event'', if any. The ''Interviewee'' chooses to answer those questions with or without the ''Interviewer''.
 +
 +
===Transcription===
 +
: [[CNMCyber transcript]]s are primary deliverables from the ''Events''.
  
 
==Use cases==
 
==Use cases==
  
−
===Project requirements===
+
===Developed product===
−
Using the ''Series'', incumbents of [[CNMCyber job]]s collect requirements from staffers of [[CNMCyber Office]] and/or [[CNMCyber Customer]].  
+
 
 +
===Product-to-be-developed===
 +
: Before Sonya coordinated hiring contractors to fix issues of [[CNM Talk]], she interviewed Natalia to describe the issues.
 +
 
 +
===Work requirements===
 +
: When Rita was taking over meetings of [[CNM Technology Board]], she interviewed Kevin and Gary to understand what was expected from her.
 +
 
 +
===Work-related knowledge===
 +
: Incumbents of [[CNMCyber practice]] need bodies of [[work-related knowledge]] in order to be successful in their jobs, whether running [[ongoing operation]]s or undertaking [[project]]s. In spring of 2023, a number of people were hired to start working as [[CNM Website Developer]]s. They were offered to attend learning sessions that one day were supposed to become [[Website Developer Bootcamp]].
 +
 
 +
: Because of a number of participants, those learning sessions were pretty ambiguous and not too productive. To make them more focused, the ''Series'' was developed.
 +
 
 +
==Marketing matters==
 +
===Event agendas===
 +
: Agendas of the ''Event'' include:
 +
:# Welcome greeting, introduction, recording and follow-up publication disclaimer.
 +
:# The ''Interviewer's'' and/or, if any, ''Host's'' questions and the ''Interviewee's'' answers.
 +
:# If any, other participants' questions and  the ''Interviewee's'' answers.
 +
:# Closing comments and announcements.
 +
: By default, the agendas are not included in event descriptions and available on request only.
 +
 
 +
===Event announcements===
 +
 
 +
===Event titles===
 +
: Event titles shall depend on the ''Event's'' [[#Use cases]]:
 +
:* For any '''[[#Developed product]]''', the ''Event's'' title shall include the words, State of, and the name of the product such as ''State of CNM Jitsi''.
 +
:* For any '''[[#Product-to-be-developed]]''', the ''Event's'' title shall include the name of the product and the word, requirements, such as ''CNM Jitsi requirements''.
 +
:* For both '''[[#Work requirements]]''' and '''[[#Work-related knowledge]]''', event's title shall include the project and/or operational work area such as ''Work on DNS''.
  
−
===Product requirements===
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: The ''Interviewee'' defines whether to include his or her name in the title such as ''Work on DNS with Gary Ihar'' and crafts the title itself while requesting the ''Customer's'' authorization.
  
−
The requirements gathered during office hours should lead to the creation and development of relevant wiki pages.
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==Event descriptions==
 +
===Primary description===
 +
: The primary event description shall be published on the most appropriate page of [[CNMCyber.com]]. This description shall include:
 +
:# An opening statement, "Guys, we will host an office hour dedicated to [the topic]. [The topic] is used to [the topic's benefit]".
 +
:# Substance statements, "[Who the ''Interviewee'' is] would answer questions of [who the ''Interviewer'' is]. Those questions that emerge during the event are also going to be responded to. So far, preliminary questions are: [list of the questions]. As any CNMCyber event, it is going to be recorded and the recording is going to be published. The link will be posted here when is available.
 +
:# A closing statement, "In the case if you are new, [in few words, brief explanation of the [[CNMCyber product]] or [[CNMCyber practice]] that is related to the ''Event'']. To learn more and get involved, please visit -- [link to the Welcome space at CNMCyber.com]".
  
−
The purpose of the ''Event'' is to:
+
: This is a sample of the ''Event's'' primary description:
−
#provide a platform for CNMCyber members to ask questions related to [[CNMCyber job]]s
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:: ''Work on DNS with Gary Ihar''
−
#collect requirements from [[CNMCyber Team]] and/or [[CNMCyber Customer]]
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:: Guys, we will host an office hour dedicated to [[CNM Website Developer]]'s work on DNS. DNS is used to map addresses in the Internet.
−
#result in development of wiki product pages through the information gathered during the event.
 
  
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==Organizing==
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:: Gary Ihar, our administrator, would answer questions of Rita, our junior staffer. Those questions that emerge during the event are also going to be responded to. So far, preliminary questions are:
−
===Scheduling===
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::* What are DNS deliverables?
−
: The ''Events'' are scheduled per request. When the ''Interviewer'' requests the ''Interviewee'' to respond to the questions, the ''Interviewer'' indicates his or her preferred timing, if any. The ''Interviewee'' chooses to answer those questions with or without the ''Interviewer''.
+
::* Where shall DNS deliverables be delivered?
−
:Potential interviewees are required to indicate their availability in advance. For instance the customer (Gary) is available on Wednesdays and Thursdays from 10am EDT to 2pm EDT.
+
::* What will be considered as success?
−
:If an interviewer has pressing inquiries, they should forward those questions to the interviewee, who will then record a video response in their own available time.
+
::* What are the expectations from the developer?
 +
 
 +
:: As any CNMCyber event, it is going to be recorded and the recording is going to be published. The link will be posted here when is available.  
 +
 
 +
:: In the case if you are new, website development is one of the introductory jobs that CNMCyber offers to everyone. To learn more and get involved, please visit https://social.cnmcyber.com/s/welcome
  
−
===Host===
+
===Secondary descriptions===
−
The [[CNMCyber Office Hours]] host is the interviewer for events that the interviewee and the interviewer are both present while in events the interviewer is not present (specifically, those events the interviewee records on their own), the interviewee assumes the role of the host for those events
+
: Secondary event descriptions shall be published according to [[CNMCyber event]] requirements outside of [[CNMCyber.com]]. This description shall include:
 +
:# An opening statement, "Join us to get firsthand information on [the topic]".
 +
:# In few words, brief explanation of the topic and the [[CNMCyber product]] or [[CNMCyber practice]] that is related to the ''Event''.
 +
:# A substance statement, "During the event, [who the ''Interviewee'' is] answers questions of [who the ''Interviewer'' is] and other questions that emerge during the event. The event is going to be recorded and the recording is going to be published".
 +
:# A closing statement, "Preliminary questions and useful links can be reviewed here -- [link to [[#Primary description]]<nowiki>]</nowiki>".
  
−
===Participants===
+
: This is a sample of the ''Event's'' secondary description:
−
:  
+
:: ''Work on DNS with Gary Ihar''
 +
:: Join us to get firsthand information on [[CNM Website Developer]]'s work on DNS. Website development is one of the introductory jobs that CNMCyber offers to everyone. DNS is one of the work areas.
  
−
* Those members of [[CNMCyber Team]] who seek for data, decisions, information, opinions, and requirements initiate and process are called (hereinafter, the ''Interviewers'') those members of [[CNMCyber Team]] who hold or are able to generate (hereinafter, the ''Interviewees'') the sought authorizations, data, decisions, information, opinions, and requirements.
+
:: During the event, CNMCyber administrator, Gary Ihar, answers questions of an incumbent of that job and other questions that emerge during the event. The event is going to be recorded and the recording is going to be published. Preliminary questions and useful links can be reviewed here -- https://social.cnmcyber.com/s/website-dev/dns
  
−
The ''Interviewee'' organizes the ''Event''. He or she may or may not invite the ''Interviewer'' or anyone else to join the ''Event'' as another speaker and/or host the ''Event''. The other guests have opportunities to ask questions and provide the speakers with their comments via chat of the ''Event's'' stream.
+
: Any description shall include one and only one link, which shall direct prospective participants to the most relevant page of [[CNMCyber.com]], where all of the other links shall be exposed to the general public.
  
 
==Standing operating procedures==
 
==Standing operating procedures==
−
To organize the event, you need to follow SOP at [[CNMCyber event]] and:
 
  
−
: Prior to the event, you need to:
+
===Sprint initiation===
 +
: To initiate the ''Sprint'', the ''Interviewer'' shall:
 
:# Generate relevant question that needs to be addresses in the [[CNMCyber Office Hours]] event. The questions need to assist the interviewer in understanding;
 
:# Generate relevant question that needs to be addresses in the [[CNMCyber Office Hours]] event. The questions need to assist the interviewer in understanding;
−
:## ''What'' the product is;
 
−
:## ''Why'' the product needs to be developed;
 
−
:## ''Goal'' of the product;
 
−
:## ''Deliverables'' of the product;
 
−
:## ''Expectations'' of the customers;
 
 
:# Contact [[CNMCyber Customer]] or a member of [[CNMCyber Team]] from whom you wish to collect requirements from.
 
:# Contact [[CNMCyber Customer]] or a member of [[CNMCyber Team]] from whom you wish to collect requirements from.
 
:# Share the questions with the [[CNMCyber Customer]] and/or [[CNMCyber Team]] member to be interviewed.
 
:# Share the questions with the [[CNMCyber Customer]] and/or [[CNMCyber Team]] member to be interviewed.
Line 47: Line 114:
 
:# Agree on the time and date when the event will take place when both parties mutually agree to attend the event.
 
:# Agree on the time and date when the event will take place when both parties mutually agree to attend the event.
  
−
+
===Formalization===
 +
: To formalize the ''Event'', the ''Interviewee'' shall:
 +
 
 +
===Organization===
 +
: To organize the ''Event'', the ''Host'' shall satisfy the requirements that the [[CNMCyber event]] wikipage states.
 +
 
 
:During the event (for live events);
 
:During the event (for live events);
 
:# '''Be''' not only a participant but also the [[CNM Event Organizer|host]] of the event, it include:
 
:# '''Be''' not only a participant but also the [[CNM Event Organizer|host]] of the event, it include:
 
:## ''connect'' to the meeting at least 5 minutes before it begins;
 
:## ''connect'' to the meeting at least 5 minutes before it begins;
−
:## ''switch on'' the recording of the meeting in [[CNM Jitsi]] and in a second another program (more about [[CNMCyber_event#How_to_record_meetings|how to record meetings]]);
+
:## ''switch on'' the recording of the meeting in [[Educaship Jitsi]] and in a second another program (more about [[CNMCyber_event#How_to_record_meetings|how to record meetings]]);
 
:## ''welcome'' the interviewee and any other participants;
 
:## ''welcome'' the interviewee and any other participants;
 
:## ''let'' participants know that the meeting is being recorded;
 
:## ''let'' participants know that the meeting is being recorded;
Line 58: Line 130:
 
:## ''Conclude'' the event  
 
:## ''Conclude'' the event  
  
−
: After the meeting, you need to:
+
===Sprint closing===
−
:# '''Publish''' the recording on our [https://www.youtube.com/playlist?list=PLRZrje0SNhEFnetyTu5-937meoqu4r5j- CNM Cyber YouTube channel] and on [[CNM AVideo]] https://tube.cnmcyber.com/. You also should write a [[#Description of the event for Youtube|description]] of the video: when you write a description for YouTube, you shouldn't add links to Wiki and to Meetup, but you can add it on AVideo;  
+
: To close the ''Sprint'', the ''Interviewer'' shall:
 +
:# '''Publish''' the recording on our [https://www.youtube.com/playlist?list=PLRZrje0SNhEFnetyTu5-937meoqu4r5j- CNM Cyber YouTube channel] and on [[Educaship AVideo]] https://tube.cnmcyber.com/. You also should write a [[#Description of the event for Youtube|description]] of the video: when you write a description for YouTube, you shouldn't add links to Wiki and to Meetup, but you can add it on AVideo;  
 
:# Transfer the requirements generated from the office hours to the relevant wiki product page.  
 
:# Transfer the requirements generated from the office hours to the relevant wiki product page.  
 
:# Create a script stating the key points that were discussed in the office hours event.
 
:# Create a script stating the key points that were discussed in the office hours event.
−
 
−
===Description of the event===
 
−
:Join us for the "CNMCyber office Hours" Technology board, sprint 1 (where Technology board is the subject, sprint 1 is the number of event being held on the subject) event on Wednesday at 13:00 pm EST/EDT to get firsthand information on CNMCyber Technology board developments.
 
−
 
−
:CNMCyber is an endeavor to build tech-powered career services, primarily, hands-on training and entry-level jobs.
 
−
 
−
:To learn about the topics we will discuss, please visit: (paste the project wiki page here)
 
−
:To stay in touch and be the first to know about new events, follow us on: CNM social https://social.cnmcyber.com/s/cnmcyber-users/.
 
−
 
−
:Previous events: : [[:Category: CNMCyber Office Hours]]
 
−
 
−
:Please note the event shall be recorded and the recording shall be published on [https://www.youtube.com/playlist?list=PLRZrje0SNhEFnetyTu5-937meoqu4r5j- CNM Cyber YouTube channel]
 
−
 
−
:The event will be streamed live. Incase you have questions during the live event, you are required to post in the live chat section. To participate in the event as a member, you are welcome to attend the [[CNMCyber Welcome]] session as a prerequisite.
 
−
 
−
:'''Agenda:'''
 
−
:12:00 -- Welcome and introduction;
 
−
:12:05 -- Q&A session on Technology board endeavor
 
−
:12:45 -- Comments and clarifications
 
−
:12:55 -- Closing announcements
 
−
 
−
===Time details===
 
−
:The event shall not exceed one hour. The interviewer and the interviewee shall both agree on a specific time and date for the event. In the scenario where the interviewee will host the event alone, he/she will decide on the date and time host the event.
 
−
 
−
===Practical exercises===
 
−
:Every CNMCyber member is required to organize at least one CNMCyber office hour event before starting any jobs best describes at [[CNMCyber job]]s.
 
−
 
−
==Reporting==
 
−
: After office hours event, the developments made in the product wiki page will be reported during the preceding [[This week]] event. Additionally, during this same [[This week]] event, the deliverables before the next [[This week]] event will be set. These deliverables play a crucial role as they will determine the questions to be addressed in the subsequent office hours event.
 
−
 
−
==Previous events==
 
−
: [[:Category: CNMCyber Office Hours]]
 
  
 
==See also==
 
==See also==
 
* https://leanb2bbook.com/blog/customer-insights-from-customer-interviews/
 
* https://leanb2bbook.com/blog/customer-insights-from-customer-interviews/
 
* https://www.oberlo.com/blog/customer-interviews
 
* https://www.oberlo.com/blog/customer-interviews

Latest revision as of 18:06, 5 June 2024

CNMCyber Office Hours (hereinafter, the Series) is the series of CNMCyber events in which members of CNMCyber Team (hereinafter, the Members) formally interview each other in order to document data, evaluations, ideas, information, opinions, reports, and/or requirements (hereinafter, the Matters) related to CNMCyber generally, as well as CNMCyber practice and CNMCyber products particularly.

One CNMCyber office hour (hereinafter, the Event) refers to a single event of the Series. Because of its #Distinctive features, any of the Events needs to be uniquely initiated, formalized, and closed. Thus, work on the Event exceeds just its organizing. The Event's #Sprint initiation, #Formalization, #Organization or the Event itself, and the Event's #Sprint closing, together, compose a complete sprint (hereinafter, the Sprint).


Participants

Mandatory

The mandatory participants of the Event are:
  1. Those Members who seek for the Matters (hereinafter, the Interviewers). They can participate in the Event live, directly or by correspondence through their questions. When the Interviewer participate in absentia, the Host asks their questions on their behalf.
  2. Those Members who hold or are able to generate the Matters (hereinafter, the Interviewees) that the Interviewers seek.
  3. Those who host of the Event (hereinafter, the Hosts). The Hosts are responsible for satisfying of all of the requirements described on the CNMCyber event wikipage. The Interviewees are responsible for appointing the Hosts after receiving the #Authorization.
The Hosts and Interviewees always participate in the Series live, directly, and not in absentia. The Interviewee may choose to assume the Host role.

Optional

The optional participants of the Event can be:
  1. Those Members who are interested in the Matters; they can join either CNM Talk discussion or CNM Tube streaming by their choice.
  2. Anyone else. As any other CNMCyber event, the Event is open to the general public to join the Event as guests. They shall have opportunities to ask questions and provide the speakers with their comments via chat of the Event's stream.

Distinctive features

#Authorization, #Scheduling, and #Transcription distinguish the Series from other CNMCyber events.

Authorization

Uniquely between CNMCyber events, the Series shares features with both learning seminars and team meetings. Unlike most of other events such as CNMCyber This Week and CNMCyber Welcome Session, each of the Events needs to be authorized separately. The Interviewees are responsible for obtaining authorization from CNMCyber Customer (hereinafter, the Customer) before appointing the Hosts.
Upon receiving the request to authorize, the Customer may (a) approve the request, (b) decline the request, while providing the Interviewee with the reason, or (c) request changes. While authorizing, the Customer looks for evidence that the Interviewer attempted to find the Matters without the Event.

Scheduling

The Interviewees schedule the Event per request of the Interviewer. The Members are encouraged to indicate their availability on their CNMCyber.com profiles, so the Interviewer should try to find right spots.
When the Interviewer requests the Interviewee to respond to the questions, the Interviewer indicates his or her preferred timing of the Event, if any. The Interviewee chooses to answer those questions with or without the Interviewer.

Transcription

CNMCyber transcripts are primary deliverables from the Events.

Use cases

Developed product

Product-to-be-developed

Before Sonya coordinated hiring contractors to fix issues of CNM Talk, she interviewed Natalia to describe the issues.

Work requirements

When Rita was taking over meetings of CNM Technology Board, she interviewed Kevin and Gary to understand what was expected from her.

Work-related knowledge

Incumbents of CNMCyber practice need bodies of work-related knowledge in order to be successful in their jobs, whether running ongoing operations or undertaking projects. In spring of 2023, a number of people were hired to start working as CNM Website Developers. They were offered to attend learning sessions that one day were supposed to become Website Developer Bootcamp.
Because of a number of participants, those learning sessions were pretty ambiguous and not too productive. To make them more focused, the Series was developed.

Marketing matters

Event agendas

Agendas of the Event include:
  1. Welcome greeting, introduction, recording and follow-up publication disclaimer.
  2. The Interviewer's and/or, if any, Host's questions and the Interviewee's answers.
  3. If any, other participants' questions and the Interviewee's answers.
  4. Closing comments and announcements.
By default, the agendas are not included in event descriptions and available on request only.

Event announcements

Event titles

Event titles shall depend on the Event's #Use cases:
  • For any #Developed product, the Event's title shall include the words, State of, and the name of the product such as State of CNM Jitsi.
  • For any #Product-to-be-developed, the Event's title shall include the name of the product and the word, requirements, such as CNM Jitsi requirements.
  • For both #Work requirements and #Work-related knowledge, event's title shall include the project and/or operational work area such as Work on DNS.
The Interviewee defines whether to include his or her name in the title such as Work on DNS with Gary Ihar and crafts the title itself while requesting the Customer's authorization.

Event descriptions

Primary description

The primary event description shall be published on the most appropriate page of CNMCyber.com. This description shall include:
  1. An opening statement, "Guys, we will host an office hour dedicated to [the topic]. [The topic] is used to [the topic's benefit]".
  2. Substance statements, "[Who the Interviewee is] would answer questions of [who the Interviewer is]. Those questions that emerge during the event are also going to be responded to. So far, preliminary questions are: [list of the questions]. As any CNMCyber event, it is going to be recorded and the recording is going to be published. The link will be posted here when is available.
  3. A closing statement, "In the case if you are new, [in few words, brief explanation of the CNMCyber product or CNMCyber practice that is related to the Event]. To learn more and get involved, please visit -- [link to the Welcome space at CNMCyber.com]".
This is a sample of the Event's primary description:
Work on DNS with Gary Ihar
Guys, we will host an office hour dedicated to CNM Website Developer's work on DNS. DNS is used to map addresses in the Internet.
Gary Ihar, our administrator, would answer questions of Rita, our junior staffer. Those questions that emerge during the event are also going to be responded to. So far, preliminary questions are:
  • What are DNS deliverables?
  • Where shall DNS deliverables be delivered?
  • What will be considered as success?
  • What are the expectations from the developer?
As any CNMCyber event, it is going to be recorded and the recording is going to be published. The link will be posted here when is available.
In the case if you are new, website development is one of the introductory jobs that CNMCyber offers to everyone. To learn more and get involved, please visit https://social.cnmcyber.com/s/welcome

Secondary descriptions

Secondary event descriptions shall be published according to CNMCyber event requirements outside of CNMCyber.com. This description shall include:
  1. An opening statement, "Join us to get firsthand information on [the topic]".
  2. In few words, brief explanation of the topic and the CNMCyber product or CNMCyber practice that is related to the Event.
  3. A substance statement, "During the event, [who the Interviewee is] answers questions of [who the Interviewer is] and other questions that emerge during the event. The event is going to be recorded and the recording is going to be published".
  4. A closing statement, "Preliminary questions and useful links can be reviewed here -- [link to #Primary description]".
This is a sample of the Event's secondary description:
Work on DNS with Gary Ihar
Join us to get firsthand information on CNM Website Developer's work on DNS. Website development is one of the introductory jobs that CNMCyber offers to everyone. DNS is one of the work areas.
During the event, CNMCyber administrator, Gary Ihar, answers questions of an incumbent of that job and other questions that emerge during the event. The event is going to be recorded and the recording is going to be published. Preliminary questions and useful links can be reviewed here -- https://social.cnmcyber.com/s/website-dev/dns
Any description shall include one and only one link, which shall direct prospective participants to the most relevant page of CNMCyber.com, where all of the other links shall be exposed to the general public.

Standing operating procedures

Sprint initiation

To initiate the Sprint, the Interviewer shall:
  1. Generate relevant question that needs to be addresses in the CNMCyber Office Hours event. The questions need to assist the interviewer in understanding;
  2. Contact CNMCyber Customer or a member of CNMCyber Team from whom you wish to collect requirements from.
  3. Share the questions with the CNMCyber Customer and/or CNMCyber Team member to be interviewed.
  4. Agree with the interviewee i.e. the CNMCyber Customer or CNMCyber Team member whether the event will be live or the CNMCyber Customer or CNMCyber Team member will host the CNMCyber Office Hours event alone in response to the questions shared and publish the recording on CNM Cyber YouTube channel
  5. Agree on the time and date when the event will take place when both parties mutually agree to attend the event.

Formalization

To formalize the Event, the Interviewee shall:

Organization

To organize the Event, the Host shall satisfy the requirements that the CNMCyber event wikipage states.
During the event (for live events);
  1. Be not only a participant but also the host of the event, it include:
    1. connect to the meeting at least 5 minutes before it begins;
    2. switch on the recording of the meeting in Educaship Jitsi and in a second another program (more about how to record meetings);
    3. welcome the interviewee and any other participants;
    4. let participants know that the meeting is being recorded;
    5. state the topic of discussion and allow the interviewee explain more about the topic
    6. Ask the previously generated questions one by one allowing the interviewee time to answer as well as asking any follow-up questions.
    7. Conclude the event

Sprint closing

To close the Sprint, the Interviewer shall:
  1. Publish the recording on our CNM Cyber YouTube channel and on Educaship AVideo https://tube.cnmcyber.com/. You also should write a description of the video: when you write a description for YouTube, you shouldn't add links to Wiki and to Meetup, but you can add it on AVideo;
  2. Transfer the requirements generated from the office hours to the relevant wiki product page.
  3. Create a script stating the key points that were discussed in the office hours event.

See also

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