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| − | [[CNMCyber Onboarding]] (historically, also known as [[CNMCyber Welcome]]) is a process created to integrate a [[CNMCyber volunteer]] into [[CNMCyber Team]] and its culture. | + | [[CNMCyber Onboarding]] (historically known as [[CNMCyber Welcome]]) is the process that [[CNMCyber Team]] (hereinafter, [[#The Team]]) designs, develops, markets, and sustains in order to integrate a [[CNMCyber volunteer]] into [[#The Team]] and its culture. |
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| | :*The '''[[#Target audiences|target audiences]]''' (those who are on the [[job market]], are going to be, or would like to be, as well as those who would like to volunteer for the ''Team'' and/or get [[work experience]] in the [[industry]] of their choice) shall get an opportunity to:<ol type="A"><li>Review offers of the ''Team''; and</li><li>If they are interested in, get started with [[WorldOpp Orientation]].</li></ol> | | :*The '''[[#Target audiences|target audiences]]''' (those who are on the [[job market]], are going to be, or would like to be, as well as those who would like to volunteer for the ''Team'' and/or get [[work experience]] in the [[industry]] of their choice) shall get an opportunity to:<ol type="A"><li>Review offers of the ''Team''; and</li><li>If they are interested in, get started with [[WorldOpp Orientation]].</li></ol> |
| | :*[[CNMCyber Team]] shall get another opportunity to:<ol type="A"><li>Further improve the ''Seminar'', [[WorldOpp Orientation]], and, possibly, [[EmployableU Concepts]], based on the attendees' feedback.</li><li>Recruit new members of the ''Team''.</li><li>Serve the (a) '''primary audience''' (those who are on the [[job market]], are going to be, or would like to be) and (b) '''secondary audience''' (those who would like to volunteer and/or get [[work experience]] in the [[industry]] of their choice);</li></ol> | | :*[[CNMCyber Team]] shall get another opportunity to:<ol type="A"><li>Further improve the ''Seminar'', [[WorldOpp Orientation]], and, possibly, [[EmployableU Concepts]], based on the attendees' feedback.</li><li>Recruit new members of the ''Team''.</li><li>Serve the (a) '''primary audience''' (those who are on the [[job market]], are going to be, or would like to be) and (b) '''secondary audience''' (those who would like to volunteer and/or get [[work experience]] in the [[industry]] of their choice);</li></ol> |
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| | + | ==Components== |
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| | + | ===Formal training=== |
| | + | * [[WorldOpp Orientation]] |
| | + | * [[EmployableU Concepts]] |
| | + | |
| | + | ===Learner support=== |
| | + | * [[CNMCyber Welcome Video]] |
| | + | * [[CNMCyber Welcome Session]] |
| | + | * [[CNMCyber Welcome Space]] |
| | + | |
| | + | ===Navigation=== |
| | + | * [[CNMCyber Careers Page]] |
| | + | * [[CNMCyber Invite Page]] |
| | + | * [[CNMCyber Welcome Page]] |
| | + | |
| | + | ===Registration=== |
| | + | * [[Opplet.net]] |
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| | ==Sales pitch== | | ==Sales pitch== |
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| | :Some modifications of the [[elevator pitch]] shall be incorporated in all of the [[#Contents|contents]] to reflect interests of the [[#Target audiences|target audiences]]. | | :Some modifications of the [[elevator pitch]] shall be incorporated in all of the [[#Contents|contents]] to reflect interests of the [[#Target audiences|target audiences]]. |
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| − | ==Actionable items==
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| − | The ''Seminar'' shall address all the requirements for any [[CNMCyber seminar]].
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| − | ===Pre-Seminar===
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| − | :Prior to the ''Seminar'', the event host shall:
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| − | :{|class="wikitable" width=100% style="text-align:center;"
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| − | |+Pre-Webinar actionable items
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| − | !Timing!!Action!!Deliverable
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| − | |-
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| − | |One week before ''Webinar's'' date||style="text-align:left;"|'''Invite''' one or more of the [[#Target audiences|target audiences]] at [[CNMCyber Meetup]] to attend.||[[#Announcement|Announcement]]
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| − | |After announcement||style="text-align:left;"|'''Address''' the participants' concerns if they emerge and where they emerge.||If the concerns emerge, meetup chat thread, pre-event part
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| − | |-
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| − | |5-15 minutes before the ''Seminar'' begins||style="text-align:left;"|'''Check''' the [[webconferencing]] platform and, if needed, switch:<ol type="a"><li>video quality to High definition,</li><li>speaking option to ''Everyone starts muted'' since the attendees shall address any concerns via meetup comments or webinar chat, and</li><li>video enabling option to the participant's choice.||Avoiding any sort of noise and inconvenience
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| − | |2-5 minutes before the ''Seminar'' begins||style="text-align:left;"|'''Start''' recording.||Recording to be used for marketing and reviewing
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| − | |}
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| − | ===During the Seminar===
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| − | :During the ''Seminar'', the event host shall:
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| − | :{|class="wikitable" width=100% style="text-align:center;"
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| − | |+Webinar-live actionable items
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| − | !Timing!!Action!!Deliverable
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| − | |-
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| − | |At any time||style="text-align:left;"|'''Adjust''' technical settings, for example, to mute any noise. If the ''Seminar'' goes out of its rails, post the announcement that high-quality recording will be available after the event in the chat.||Overcoming technical issues
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| − | |First 2-5 minutes||style="text-align:left;"|'''[[#Greeting|Greet]]''' the attendees, while introducing the speaker and inviting the audience to drop questions and comments about any issues, including those that are related to connectivity, sound clarity, display or any technical considerations.||If the feedback emerges, additional chat entries
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| − | |Next minute||style="text-align:left;"|'''[[#Recording disclaimer|Disclaim]]''' that the ''Seminar'' is recorded and recording will be available.||Legal obligation
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| − | |-
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| − | |Next minute||style="text-align:left;"|'''[[#Wiki crediting|Credit]]''' [[CNM Wiki]] as the source of texts and images||Possibly, additional users of [[CNM Wiki]]
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| − | |Next 15-20 minutes||style="text-align:left;"|'''[[#Presentations|Deliver]]''' first two lessons of [[WorldOpp Orientation]], a [[lectio]] by [[lectio]].||[[Learning content delivery]]
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| − | |-
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| − | |Next 10 minutes||style="text-align:left;"|'''[[#Q&A opening|Announce]]''' the Q&A section and answer questions of the attendees.||Meetup chat thread, live-event part
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| − | |-
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| − | |Last minutes||style="text-align:left;"|'''[[#Closing|Close]]''' the Webinar while inviting the attendees to get enrolled in [[WorldOpp Orientation]]. Potentially, '''announce''' further events and/or the event, as well as '''demonstrate''' how to access the [[#Tube demonstration|Tube]] and [[#Wiki demonstration|Wiki]], to create an account and enroll in [[WorldOpp Orientation]] at [[#Cabin & Cert demo|Cabin & Cert]].||Possible ''Session'' enrollments
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| − | |}
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| − | ===Post-Seminar===
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| − | :After the ''Seminar'', the event host shall:
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| − | :{|class="wikitable" width=100% style="text-align:center;"
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| − | |+Post-Webinar actionable items
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| − | !Timing!!Action!!Deliverable
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| − | |2-5 minutes after the ''Seminar'' ends||style="text-align:left;"|'''Stop''' recording.||Avoiding unnecessary recording time
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| − | |1-2 hours after the ''Seminar'' ends||style="text-align:left;"|'''Publish''' the recording at [[CNM Tube]], '''add''' the date to the clean title of the previously posted welcome webinar, and '''change''' the clean title of the just published recording to "welcome-webinar".||[[CNM Tube]]'s video
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| − | |One day after the ''Seminar'' ends||style="text-align:left;"|'''Upload''' the recorded file to the ''Seminar'' project at [[CNM Lab]].||Video file to be edited
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| − | |One week after ''Webinar's'' date||style="text-align:left;"|'''Create''' a title of the ''Seminar'' archive in the <code>===''the webinar date like 10-26-2020''===</code> format in the [[Talk:CNM_Cyber_Welcome_Webinar#Archive|Archive section]] on the [[Talk:CNM_Cyber_Welcome_Webinar|Talk page]] attached to this [[wikipage]]. '''Document''' there all the communications, concerns, proposals, ideas, as well as '''copy''' the chat.||Enabling ''Webinar's'' stakeholders to improve the ''Seminar''
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| − | |}
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| − | ==Contents==
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| − | ===Announcement===
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| − | :[[File:Webinar.png|400px|thumb|Webinar's poster sample]]Are you figuring out how your next employment would look like? Are you choosing your career path? Are you navigating your job search process in the era of COVID-19? Any of those tasks sounds challenging.
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| − | :That's why we at [[CNMCyber Team]] are building a wide bundle of career services from brief consultations to comprehensive employability.
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| − | :On October 8th, we will be hosting a webinar to introduce our Team and invite you to learn about our services more. We'll also be saving a few minutes at the end of the presentation for live Q&A.
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| − | :The Webinar will occur at https://talk.cnmcyber.com/welcome-webinar -- you are welcome to RSVP or just show up. No download, no account is needed if you use your web browser. If you access via mobile, you would need to install the app when prompted.
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| − | :You can also watch the recording after the webinar -- the video will be posted at https://tube.cnmcyber.com/video/welcome-webinar
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| − | :Would you like to get more details? You can preview the Webinar and frequently-asked questions at https://wiki.cnmcyber.com/en/CNM_Cyber_Welcome_Webinar
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| − | :And, just in case, this Webinar, as well as all the career services at [[CNMCyber]] are free. [[CNMCyber service]]s are offered or can be offered online to accommodate users at any location.
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| − | ===Greeting===
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| − | :The announcement poster shall be displayed on the screen. A sample of the greeting script is:<blockquote style="color:#0000FF;"><p>Hello there,</p><p>Thank all of the participants to join us for this webinar. My name is Gary and I am a volunteer for [[CNMCyber Team]]. In the next 30-35 minutes, I will to introduce you to our Team and invite you to learn about our services more. We'll also be saving a few minutes at the end of the presentation for live Q&A.</p><p>Please use the chat to ask any questions or drop comments about any issues, including those that are related to connectivity, sound clarity, display, or any technical considerations.</p></blockquote>
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| − |
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| − | ===Recording disclaimer===
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| − | :The screen image shall switch to the [[CNM Tube]] during the recording disclaimer. A sample of the disclaimer script is:<blockquote style="color:#0000FF;"><p>This webinar is being recorded and the recording will be available at https://tube.cnmcyber.com/video/welcome-webinar -- you are also welcome to watch other recordings there.</p></blockquote>
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| − | ===Wiki crediting===
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| − | :The screen image shall switch to the ''Welcome Seminar'' wikipage. A sample of the wiki crediting script is:<blockquote style="color:#0000FF;"><p>In this presentation, I will use CNM Wiki's illustrations. You are welcome to access them while typing wiki.cnmcyber.com in the address bar of your browser and search for ''Welcome Seminar''.</p></blockquote>
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| − | ===Presentations===
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| − | :All the lectios of the [[Welcome Session Essentials]] and [[CNMCT Essentials]], one by one, while displaying their slides that are published on [[CNM Wiki]].
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| − | ===Q&A opening===
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| − | :The screen image shall switch to the [[#FAQ|frequently asked questions section]] at the beginning and, later, by default. The session will be until the first break or 10 minutes long, whichever comes first. A sample of the Q&A session's opening script is:<blockquote style="color:#0000FF;"><p>Let's move to the Q&A session. If you haven't submitted any questions to the chat yet, it is the right time to do so.</p></blockquote>
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| − | :If no questions are asked, 2-3 questions from [[#FAQ|FAQ]] can be used.
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| − | ===FAQ===
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| − | :; If I have more questions after the webinar, how should I ask?
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| − | :: Please use the [https://www.meetup.com/techdc/ Meetup] chat for now or the [https://social.cnmcyber.com/s/welcome/ CNM Social Welcome group].
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| − | :; What does [[CNMCyber]] stand for?
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| − | :: [[CNMCyber]] stands for "Career Network Mandate Cyber".
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| − | :; What kind of IT knowledge does one need to possess to start?
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| − | :: As long as you know the difference between a smartphone and desktop computer, you are qualified.
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| − | :; Do you need to be a tech guru in order to access [[CNMCyber service]]s?
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| − | :: No, you do not need to be a tech guru/genius.
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| − | :; What is [[Opplet]]? This name emerges during the registration process.
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| − | :: Opplet is middleware. It serves various end-user applications such as [[CNM Wiki]] and [[CNM Talk]]. For you at this moment, it is the only place to create a [[CNMCyber]] account.
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| − | :; Is there any payment one should make to register and start learning?
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| − | :: There courses are free of charge and no one at [[CNMCyber Team]] should ask you for any form of payment.
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| − | :; Who should I ask for help incase I get stuck while registering?
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| − | :: You can reach out to the [[CNMCyber Team]] in case you get challenges. You can ask questions at the CNMCyber welcome session, post questions on the [https://www.meetup.com/techdc/ Meetup group] where our events are posted, or on the [https://social.cnmcyber.com/s/welcome/ CNM Social Welcome group] there is also a welcome video in this group that shows the registration process.
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| − | :; What should I expect to get from the program?
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| − | :: Employable skills, training and work experience added to your CV or resume.
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| − | :; Can I get all my friends or relatives to register with [[CNMCyber]] ?
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| − | :: Yes, you can get anyone and everyone.
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| − | :; Does one need to be a certain age, be in working class, student or unemployed in order to join?
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| − | :: No, anyone can join and start learning.
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| − | :; What if I fail to continue with the programs?
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| − | :: Anyone is free to leave at any time in the program, no questions asked. Moreover, if you decide to come back, you will pick up from where you left off.
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| − | :; How to start?
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| − | :: Detailed instructions on how to get started are published in [[CNMCyber Welcome Space]] at this link -- https://social.cnmcyber.com/s/welcome/.
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| − | ===Closing===
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| − | :[[File:Enrollment-links.png|400px|thumb|[[WorldOpp Orientation]]'s enrollment links]]The screen image shall switch to the thank-you image published on the ''Welcome Seminar'' wikipage. A sample of the closing script is:<blockquote style="color:#0000FF;"><p>So, ''(since there are no questions or since our 10 minutes are over)'' let's close our webinar now. If you come up with new questions, you are welcome to submit them in the meetup group.</p><p>In one-two hours, the recording of this session will be posted at tube.cnmcyber.com</p><p>All the texts and images are published on wiki.cnmcyber.com -- please search for ''Welcome Webinar.''</p></p>If you are interested in using CNMCyber, you are invited to enroll in the Welcome Session; you can find it at cert.cnmcyber.com -- if you have no account yet, you would need to create it at cabin.cnmcyber.com first.</p><p>Our webinar is officially closed, but now I will demonstrate you how to access these links.</p></blockquote>
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| − | ===Tube demonstration===
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| − | :The screen image shall switch to demonstrator's desktop. A sample of the tube demonstration script is:<blockquote style="color:#0000FF;"><p>To access the video, I will open my web browser, type tube.cnmcyber.com in its address bar. Press return or enter.</p><p>This action brought me to CNM Tube. Now, I will type "welcome webinar" in the search field -- I can start the webinar video now.</p></blockquote>
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| − | ===Wiki demonstration===
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| − | :The previous browser application shall be closed before the demonstration. A sample of the wiki demonstration script is:<blockquote style="color:#0000FF;"><p>To access the wiki-page, I will open my web browser again, type wiki.cnmcyber.com in its address bar. Press return or enter.</p><p>This action brought me to CNM Wiki. Now, I will type "welcome webinar" in the search field -- I can review all the webinar drafts now.</p></blockquote>
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| − | ===Cabin & Cert demo===
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| − | :The previous browser application shall be closed before the demonstration again. A sample of the cabin and cert demonstration script is:<blockquote style="color:#0000FF;"><p>To create an account, I will open my web browser again, type cabin.cnmcyber.com in its address bar. Press return or enter.</p><p>This action brought me to CNM Cabin. Now, I click on "register," type my new user name, type the password. You can either type your email address, it will help to recover your password if you lose it, or just to leave the email field blank.</p><p>I click "register" -- my account has been created.</p><p>Next, I will go to CNM Cert. I type cert.cnmcyber.com, click return, enter, or go, and type the user name and password that I have just created.</p><p>Now, I am in the Cert. I click on "home," browse the list of the courses, find the "welcome session" and click on "enroll." I have just been enrolled in.</p><p>Thanks so much for your time today and good luck with your everything! Have a great time!</p></blockquote>
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| − | ===Follow-up communications===
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| − | :Answering the questions on the Meetup.
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| | ==Delivery criteria== | | ==Delivery criteria== |
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| | ===Organizer acceptance=== | | ===Organizer acceptance=== |
| | :*To organize the ''Seminar'', any organizer must successfully complete a [[prototype]], "dry run" event with members of [[CNMCyber Team]] as the audience. | | :*To organize the ''Seminar'', any organizer must successfully complete a [[prototype]], "dry run" event with members of [[CNMCyber Team]] as the audience. |
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| − | ==Development==
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| − | The development of the ''Seminar'' is a living project. If you have any ideas or proposals for improvements, please document them in the [[Talk:CNM_Cyber_Welcome_Webinar#Developments|Developments section]] on the [[Talk:CNM_Cyber_Welcome_Webinar|Talk page]] attached to this [[wikipage]]. Some directions for improvements may include:
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| − | ===Content===
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| − | :Contents include texts, illustrations, and videos of both the ''Seminar'' and [[WorldOpp Orientation]], which the ''Seminar'' features.
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| − | ===Marketing===
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| − | :[[CNMCyber Meetup]] [[meetup group|group]] and [[WorldOpp fb-page]] may be good outreach vehicle for the beginning, but not sufficient in long run.
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| − | ===Organizer onboarding===
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| − | :When the ''Webinar's'' organizer is selected, he or she will receive:
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| − | :*[[CNM Lab]] account with access to the ''Welcome Seminar'' project. All the drafts such as an announcement are posted there.
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| − | :*Promotion to the event organizer at the [[CNMCyber Meetup]] [[meetup group|group]]. The organizer needs to join the group on his or her own.
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| − | ===Streaming & video sharing===
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| − | :Streaming using [[CNM Tube]] and video sharing via [[YouTube]] may also be added in the future.
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| − | ==Draft==
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| − | will serve the sole purpose of taking through first time visitors what [[CNMCyber]] is all about. The page can be used during the recruitment or welcome session.
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| − | Whether the client joined through [[CNMCyber Office Hours]] or [[CNMCyber This Week]] through [[Meet Up]] or referred to by a friend, please start here [[CNMCyber Welcome Session]].
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| − | '''Standing Operating Procedures'''
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| − | *Introduction of self and share [[CNMCyber Welcome Session]]
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| − | *Courses offered at [[CNMCyber]]
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| − | *During the meeting, the host can welcome the guest and inquire about how they got know about the meeting
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| − | *The host cannot ask for the names nor reveal the identity of the guest for security purposes and some meetings are recorded
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| − | *Host can get an email address from the guest if the guest is really interested in joining [[CNMCyber Team]]
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| − | *Share links for meeting times for [[CNMCyber This Week]], [[CNMCyber Office Hours]] and [[Technology board]]
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| | ==See also== | | ==See also== |
