CNM Website Developer

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CNM Website Developer (hereinafter, the Coord) is the pre-entry-level position that The Economic Group has developed and markets as a job opportunity for vocation discoverers, soft skills builders, career developers, employment gap fillers, and those learners who are undergoing initial practical training while being matriculated into the CNM Cyber Placement stage (hereinafter, the Placement).

The Placement is a part of the WorldOpp Pipeline program (hereinafter, the Program). CNM Cyber (hereinafter, the Cyber) is a collection of career services that include (a) information technology called CNM Cloud (hereafter, the Cloud), as well as (b) support for apprenticeships, internships, and jobs that are organized at the Cloud specifically or the Cyber generally.


Trivia

Benefits

The Cyber provides every Coord with opportunities to:
  1. Get prepared to get employed. The package of (a) CNM Cyber Welcome Session, (b) CNM Cyber Orientation, and (c) CNM Cyber Placement is designed to provide the learners with theoretical knowledge from scratch and place them in pre-entry-level jobs.
  2. Start working in a pre-entry-level position of the Coord in order to (a) possess work experience, (b) advance their soft skills, as well as (c) get introduced to various professions practically.
  3. Identify the target profession and, if needed, outline the professional preparation at the WorldOpp Bootcamp and WorldOpp Employment package.

Competencies

No specific knowledge, skills, and abilities are required to begin. Vice versa, the Coord's position is created to build or refresh so-called soft skills. The Coords work with documents, technology, and other people, while entering the industry, building their general expertise, and observing what various professions look like.
The Team provides all of the interested candidates with free-of-charge training. Once again, no prior training and no experience are needed in order to get started. The Coords are encouraged to start from scratch and go where ever they dream.

History

Main wikipage: History of CNM Cyber Coordinators
History of the Coord's position encompasses about nine years that witnessed tech advancements, Bskol and iDosvid spins-off, concept proving and re-launch.

Position

The Coord is marketed as a pre-entry-level position. Entry-level jobs usually are offered to those who got trained in a particular profession, but hasn't had any experience yet. The Coord position is designed for those who obtained neither formal training nor expertise.
At the Occupational Information Network, the closest occupation is Information Technology Project Manager; the principal difference is that the Coords don't make managerial decisions. The Certified IT Project Management Associate (CITPMA) credential is awarded to the successful Coords.
However, the Coord's position is a point of entrance, not a destination. Based on the Coords' experience, they may be placed in professional jobs such as CNM Cyber Project Manager, CNM Cyber Recruiter, CNM Cyber Security Analyst, CNM System Administrator, CNM Systems Engineer, CNM Web Developer, as well as positions available through Cyber partners.

Target audiences

The Team believes that, besides the Placement learners, a few audiences can get benefited from service as the Coord. They are:
  1. Vocation discoverers such as middle- and high-school students, as well as someones else who consider what profession they would like to pursue. While serving as Coords, they will be exposed to a variety of professions and can pick up their own one.
  2. Skills builders. The Coord's work by itself delivers valuable practical experience and build-up of soft skills to the Coords.
  3. Career developers. Over its years, the Cyber witnessed many successes of people who transitioned from one industry and/or profession to other ones. Normally, one employer utilizes a limited scope of processes and technologies; consequently, scopes of competencies of its employees are limited as well. Someones who are currently employed, but would like to obtain wider skill-sets, may dedicate few hours a week, month, or even a year to explore something new in their industries and/or professions or outside of those.
  4. Employment gap fillers. Those who need to drop out from the formal workforce, for instance, due to medical or family issues, may utilize the Coord work to fill in employment gaps.

Work in general

The Coords work is to facilitate someone else's performance on Projects vs operations related to Cyber products. The Coord chooses the paid work from the Authorized work; alternatively, the Coord may propose own work, which may or may not be authorized for compensation.

Choice of work

By default, the Coords choose Endeavors that suit them best. CNM Cyber Project Managers may ask a Coord to take an urgent or specific project when they know anything professional about the Coord. That means that the Coords have to choose their first endeavor at least.
The work of the Coords is paid when they work on those endeavors that funding is authorized on the CNM Cloud Usable wikipage. That page contains links to:
Any Coord is welcome to pick any endeavor he or she would like to work on. In addition, the Coords are encouraged to propose their own endeavors.

Hours of work

The Coords choose their schedule. Rarely, they get more than 20 hours a week to leave enough time for looking for an entry-level job or another regular employment. The Coords are encouraged to serve as Contractors outside of their Coord's work; there are no limits on hours of contracting.

How to start

Are you interested in getting started as the Coord? Please follow a step-by-step instruction as follows:
  1. Read this wikipage. If you cannot read, you cannot work. This wikipage contains everything you need; however, its content is neither intuitive nor user-friendly yet.
  2. Ask questions. Questions are a huge part of your work; if you cannot ask, you cannot work. If you prefer videoconferences, attend any Week at CNM Cyber event. You will have opportunities to ask questions and get responses in real time.
  3. Study this wikipage to be ready to discuss two topics: (a) what paragraph is intentionally left unclear and (b) what section can be taken out without big harm. You will be offered to discuss those topics during your job interview. Why? If you don't know your job, you cannot work.
  4. Understand why the Cyber project is undertaken and what value is expected from the Coord. That's simple. If you cannot deliver what the Customer pays for, you cannot work. Everything that the Customer pays for is stated on this very wikipage.
  5. Wait for 2-3 months if you cannot understand what your objectives are. There is a chance that the course and/or videos will be developed out of this wikipage during that time. The introductory courses will be available at https://cert.cnmcyber.com after registering at https://opplet.net/user/register ; the videos will be published at CNM Tube and YouTube. Some of course wiki-materials are linked to CNM Cyber Welcome Session, CNM Cyber Orientation, and CNM Cyber Placement wikipages
  6. Pick up your first endeavor at the CNM Cloud Usable wikipage when you understand what your objectives are. You may have no idea what that particular endeavor is about. First of all, no endeavor is fully clear and, secondly, to learn about one endeavor is always simpler that to learn about many. When you really studied this very wikipage, you should know how to go about that endeavor. If you cannot pick your project, you cannot start working as the Coord.
  7. Contact the Customer while stating (a) the effort you picked, (b) what you plan to deliver, and (c) how much time you expect to work in order to deliver what you plan to deliver.
By the way, you can be paid to ask questions about this wikipage when you identify the endeavor behind that page.

Supervision

The Coords work with no supervision. They choose their endeavors, get or don't get the Customer's authorization, collaborate with the Administrators, produce what the Coords produce, and submit the outputs of their work.

Endeavors

For the purposes of this very wikipage, endeavors refer to both development projects and management operations. Each endeavor can have the Coord who coordinates this endeavor and, particularly, facilitates the Contractors' performance. Each Coord chooses his or her endeavor to coordinate.

Endeavors may include several projects and/or operations, but the Coord must concentrate only on one project or operation during one week. The endeavors are listed in the "CNM Cyber endeavors" category.

Endeavor documents

At CNM Wiki, Cyber endeavors are documented using two types of wikipages:
  1. The progress on particular endeavors is reported at the CNM Cloud Usable wikipage.
  2. Endeavor pages document everything, but progress reports. Those pages are listed at the "CNM Cyber endeavors" category and include project documents such as project charter, asset register, competency register, stakeholder register, requirements traceability matrix, project scope baseline, project schedule baseline, project cost baseline, and acceptance criteria.

Projects vs operations

The Coords work and/or facilitate someone else's work on endeavors, which are either:
Regardless of work on projects or operations, the Coords are always engaged in the Studying the backgrounds activities and can be engaged in the Hiring the contractors and Working with contractors activities.

Sets of processes

Any endeavor can be viewed as sets of processes. On that very wikipage, those processes are grouped in nine sections of What Coords do.
However, every of those groups, in fact, are separate developments on their own. For instance, the project formalization shall result in a project charter, but this document may be considered as an output of a separate development that requires its own formalization, studies, specification, planning, creation, and commissioning. Sometimes, it also requires hiring contractors and working with them. Thus, the sections of What Coords do show just some level of tentative divisions and do not represent definite classifications.

What Coords do

The Coords' work can be divided in nine Sets of processes. Every Endeavor shall start with Formalizing the project, go through at least Studying the backgrounds and Creating the deliverables, as well as end from the Managing the product activities.

Formalizing the project

For the purposes of this very wikipage, project formalization refers to the set of efforts that is undertaken to the extent necessary to start researching the backgrounds for envisioning of Project deliverables and their production. This formalization aims to setup the stage for Studying the backgrounds activities.
The formalization shall produce a project charter, which is a document that (a) formalizes a project out of undocumented change making or development and (b) authorizes the project administration. The charter contains Customer's business requirements or those product and/or project requirements of the Customer that are not negotiable. These requirements shall address some business need; the terms business requirement and business need are synonims and often used interchangeably. At CNM Cyber, they may be stated in one or more of the following:
  • Business case. A description of the Customer's vision for what and/or how the project shall accomplish. The case may or may not state success criteria or those key performance indicators (PKIs) that would or would not constitute the project's success. Any successful project shall satisfy specific business needs. Generally speaking, the business case constitutes why the project exists.
  • Statement of work (SOW). A document that states hard requirements related to product and project scope, budget, as well as schedule. The statement lists "hard" deliverables and key factors that affect the project work. The statement may or may not indicate project tools, policies, regulatory and governance terms. The budget part of the statement may or may not describe milestones. The schedule part of the statement may or may not describe funds available, work authorization process, and/or constraints to the funds' availability. The statement is often employed as a part of a request for proposal (RFP).
On a slang, non-negotiable requirements are called "hard requirements". The charter contains all of the hard requirements that come from the Customer. However, some of hard requirements derive from the laws, availability of workforce, and other environmental factors. They shall be added to a requirements traceability matrix (RTM) during the Studying the backgrounds activities.
To coordinate the project formalization, the responsible Coord:
  1. Collects data related to the business requirements from the Customer.
  2. Analyses the collected data related to business needs while organizing that data on CNM Wiki.
  3. Drafts a project charter.
  4. Makes sure that the statement of work (SOW) in the drafted project charter addresses the business need and supports the business case.
  5. Submits the drafted project charter for the Customer's approval.
  6. Publishes the project charter, after its approval, on CNM Wiki.
  7. Requests (a) assistance of the Administrators when additional resources are needed and/or (b) changes to the project charter when new data from existing and/or new sources of data prompt so.
  8. Reports on progress of the project formalization using the CNM Cloud Usable wikipage.
  9. Presents the progress, plans and possible concerns during Week at CNM Cyber meetings.
The project formalization starts after the business need is identified and ends when the project charter is completed.

Studying the backgrounds

For the purposes of this very wikipage, endeavor studies refer to the set of efforts that is undertaken to the extent necessary to start envisioning, planning and managing for the project deliverables, their production and management. These studies aim to setup the stage for Specifying the deliverables, Planning the project, and Managing the product activities.
Endeavor studies shall produce data needed for (a) envisioning of the product, (b) planning its production, and (c) managing the produced product. At CNM Cyber, the project studies shall produce the following outputs:
  • Asset register, which is a database of assets that can be used in the project. Particularly, those assets include non-human sources of data that are useful for production of project deliverables.
  • Competency register, which is a database of those competencies that can be valuable to Cyber efforts and their owners, potential and current Contractors and members of the Team.
  • Product user group at CNM Social, which is a space for project stakeholders to receive project updates and contribute their questions and comments. The group shall be open 24/7 for asynchronous activities; a functioning group shall also meet simultaneously via video-conference on a weekly basis. The groups of COTS software users tend to be titled in the "CNM/Opplet COTS-name Users" format.
  • Product pages at CNM Wiki, which are wikipages on which the product is being developed. The pages that represent COTS software tend to be titled in the "CNM/Opplet COTS-name" format. They belong to the "CNM Cyber products" category.
  • Endeavor pages at CNM Wiki, which are wikipages on which the endeavor is being developed. The pages that represent endeavors on COTS software tend to be titled in the "COTS-name for CNM Cyber/Cloud/Opplet/Farms" format. They belong to the "CNM Cyber endeavors" category.
  • Requirements traceability matrix, which is a grid that links requirements and their sources.
  • Stakeholder register, which is a database that lists stakeholders of the endeavor. Those stakeholders include the Administrators, Team, those Contractors that work on the endeavor, as well as regulatory bodies that define and/or constrain endeavor's efforts issuing applicable laws and binding requirements. The complete register contains analysis of stakeholders.
To coordinate the project studies, the responsible Coord:
  1. Identifies those available resources that should or can be used in project activities. Human resources include Team. Other resources include those presented in the initial WorldOpp Pipeline courses, on CNM Wiki, existing tools, materials, prototypes, and finished products available at CNM Cyber, on the World Wide Web and other sources. For off-the-shelf products, developer websites and professional resources like https://stackoverflow.com/ are usually helpful.
  2. Analyses the identified resources with regard to their nature, usefulness, and potential impact while organizing that data on CNM Wiki.
  3. Selects those resources and those data that may be used in the project activities.
  4. Composes the asset register, competency register, and stakeholder register.
  5. Forms a product user group at CNM Social if this group hasn't formed yet; refreshes the group if it has already formed.
  6. Organizes weekly video conferences, as well as other meetings and activities of the user group. Topics of those events shall address the product, its production when the product is under development, work of its administrators, user feedback and market trends.
  7. Invites everyone who is interested in product's development to the user group.
  8. Offers those experts and specialists who have knowledge, skills, and abilities useful for product specifications or project planning to discuss the deliverable and/or project.
  9. Interviews those experts and specialists who agreed to discuss the deliverable and/or project.
  10. Collects data related to (a) the project deliverables and their production when this deliverable hasn't been deployed yet and (b) product performance when the deliverable has already been deployed, as well as its industry trends.
  11. Makes sure that all of the collected data sources are listed in the asset register, competency register, or stakeholder register.
  12. Publishes the collected data on CNM Wiki. Product data shall be published on the product pages; project data shall be published on the project pages. The published data shall refer to its sources; however, personal data publication requires permissions. From a legal point of view, we cannot publish the confidential information of our contractors, for instance.
  13. Creates a requirements traceability matrix to trace the product and project requirements from the selected sources to perspective project deliverables.
  14. Updates the asset register, competency register, stakeholder register, requirements traceability matrix, as well as project and product pages when ever new data from existing and/or new sources emerge.
  15. Requests assistance of the Administrators when additional resources are needed.
  16. Reports on progress of the project studies using the CNM Cloud Usable wikipage.
  17. Presents the progress, plans and possible concerns during Week at CNM Cyber meetings.
The project studies start after the project charter is approved. Collection of requirements, product envisioning, project planning, production, as well as commissioning and management of a product always reveals new factors and data. That is why the studies end with the project closure.

Specifying the deliverables

The main goal of the product specification activities is to get the deliverable in a state of certainty, which is determined by the presence of a validated product specification. This specification is needed to compare the created deliverables against their requirements. To coordinate the product specification, the responsible Coord:
  1. Collects data related to stakeholder requirements for the project deliverables and product specifications using the asset register, competency register, and stakeholder register. This collection includes communications with stakeholders and review of documents and other assets that are registered.
  2. Examines available prototypes, unfinished and finished products against the collected data.
  3. Analyses the collected product data while organizing that data on CNM Wiki.
  4. Clarifies the collected data based on the examined prototypes and finished products.
  5. Identifies those target audiences who are supposed to use future deliverables.
  6. Creates imaginary personas that would represent each of the identified audience.
  7. Produces stakeholder requirements for each created persona using CNM Wiki.
  8. Composes product specifications based on the produced stakeholder requirements using CNM Wiki.
  9. Traces in a requirements traceability matrix the formalized stakeholder requirements from their sources to perspective project deliverables.
  10. Makes sure that (a) the product specification supports the stakeholder requirements and (b) all the deliverable data is published on CNM Wiki.
  11. Checks product specifications for completeness. This completeness shall be characterized by the presence of conditions for (a) functionality, (b) applicability, and (c) manageability of the deliverables. Conditions for functionality should include measures for product's performance. Conditions for applicability should include measures for product's deployment, testing, diagnostics, accessibility, serviceability, protection, and capacity to recover after disasters; these measures must be documented in product's standing operational procedure (SOP). Conditions for manageability should include measures for product's monitoring, periodic audits and revisions, as well as timely software updates for the COTS software products.
  12. Updates the stakeholder requirements and product specifications when ever new data from existing and/or new sources emerge.
  13. Requests assistance of the Administrators when additional resources are needed.
  14. Reports on progress of the product specification using the CNM Cloud Usable wikipage.
  15. Presents the progress, plans and possible concerns during Week at CNM Cyber meetings.
The product specification opens when the Customer approves the project charter and ends with the project closure.

Planning the project

The main goal of the project planning is to decide how the project deliverables will be developed. Those activities shall result in validated acceptance criteria. In other words, planning is getting a description of project activities that allows this development to be certain. To coordinate the project planning, the responsible Coord:
  1. Collects data related to project scope baseline, project schedule baseline, project cost baseline, and acceptance criteria using the asset register, competency register, and stakeholder register. This collection includes communications with stakeholders and review of documents and other assets that are registered.
  2. Examines the existing products that are going to be further developed if they are available.
  3. Analyses the collected project data while organizing that data on CNM Wiki.
  4. Formulates the difference between what actually is and what is needed to be. The existing products are what actually is, while the specified deliverable is what is needed to be. The project activities shall address this identified difference; they represent what needs to be done.
  5. Drafts a project scope baseline, project schedule baseline, project cost baseline, and acceptance criteria, based on the resources recorded in the registers.
  6. Makes sure that the acceptance criteria supports the project scope baseline and project schedule baseline.
  7. Submits the drafted project scope baseline, project schedule baseline, project cost baseline, and acceptance criteria for the Customer's confirmation.
  8. Publishes the project scope baseline, project schedule baseline, and acceptance criteria, after their confirmation, on CNM Wiki. To make future negotiations successful, neither the project cost baseline nor other financial data should be available to the general public.
  9. Requests (a) assistance of the Administrators when additional resources are needed and/or (b) changes to the project scope baseline, project schedule baseline, project cost baseline, and/or acceptance criteria when new data from existing and/or new sources of data prompt so.
  10. Reports on progress of the project planning using the CNM Cloud Usable wikipage.
  11. Presents the progress, plans and possible concerns during Week at CNM Cyber meetings.
Similarly to Specifying the deliverables, the project planning opens when the Customer approves the project charter and ends with the project closure. However, the project plan not entirely, but depends on product specification, while the specification rarely does. The deliverable to be rules what needs to be done, not vice versa. Only impossibility of the specified deliverable production can initiate the change to its product specification.

Hiring the contractors

At the Cyber, the main goal of hiring of project contractors is to expand the Coords' expertise and resources in order to accomplish the project. The contractors must be hired to produce anything beyond #What Coords produceWhat Coords produce; however, the contractors can also be hired to produce special Communications, Documents, Meetings, and/or Records.
In order to be hired, though, the prospective contractors need to be sourced first and selected second. Moreover, the sourcing, selecting, and hiring require their own "cycle phases" such as request formalization, background studies, contractor competencies' specification, recruitment plan, as well as this plan execution.
All of those activities shall result in fully-executed Careerprise contractor agreement. To coordinate the hiring of contractors, the responsible Coord:
  1. Evaluates whether third-party contractors are needed and, if they are needed, what Types of contractors should be looked for.
  2. Provides data to the Customer for making the decision either to bring external contractors on the board or not to bring. The positive decision assumes the Customer's willingness to finance the contractor's work.
  3. Revisits the Studying the backgrounds activities to identify those available resources that should or can be used in sourcing, selecting, and hiring of contractors.
  4. Collects data related to sourcing, selecting, and hiring of contractors that are able and available to satisfy Cyber needs using the asset register, competency register, and stakeholder register. This collection includes communications with stakeholders and review of documents and other assets that are registered.
  5. Analyses the collected sourcing, selecting, and hiring data while organizing that data on CNM Wiki.
  6. Composes solicitation materials including a request for proposal (RFP), which is a solicitation announcement, and the list of its placement options.
  7. Submits the composed materials to the CNM Cyber Project Manager for their publication.
  8. Revisits the Studying the backgrounds activities to update a list of potential contractors in the stakeholder register.
  9. Invites the listed contractors to discuss project's deliverables and product specifications, as well as the project including project scope baseline, project schedule baseline, project cost baseline, and acceptance criteria.
  10. Treats the discussions with the contractor candidates as primary sources of data to revisit the Studying the backgrounds activities. Hiring people is a great way to learn about aspects of an endeavor. Conducted interviews shall add to the CNM Wiki documentation. Particularly, that means publishing on CNM Wiki the data related to the deliverables and schedules extracted from the discussions. As a rule, meetings with contractors serve two different purposes: (a) selection of right candidates and (b) learning about the deliverables and/or project. Historically, requirements are refined during the recruitment process. If the requirements cannot be formulated during the recruitment process, they themselves shall become deliverables of an intermediary project.
  11. Assists in selection of the most promising candidates, negotiations, and other processes aimed to source and select contractors.
  12. Makes sure that the contractors are being selected not only because of their ability to speak, write, look well, get in touch on time, respond quickly, and so on, but, primarily, because of their ability to satisfy the Funded demands this contractor is being hired to resolve. Specifically, the Customer's:
    1. Approval of acceptance criteria makes possible hiring of developers.
    2. Validation of a standing operating procedure (SOP) makes possible hiring of servicers.
    3. Authorization of paid hours makes possible hiring of on-call specialists.
    If no job vacancy document is available at the moment, the candidates shall be offered to help developing it on a volunteer basis. If the need exists, but all internal and external resources to develop the document are exhausted, the Coord shall initiate a preliminary project to produce that document.
  13. Initiates a preliminary project to document the Funded demands if own efforts of the Coord didn't produce that document.
  14. Drafts a Careerprise contractor agreement while using its blueprint and entering subject matters to negotiate or agree.
  15. Provides the prospective and/or selected contractor with the drafted agreement.
  16. Informs the Customer about the readiness of the contract or contract for the full execution. The execution of the contract authorizes the financing of the production of the deliverables by contractors. One of the consultants may be contracted for consultations and/or participation in video conferences.
  17. Requests (a) assistance of the Administrators when additional resources are needed and/or (b) changes to the request for proposal (RFP) when new data from existing and/or new sources of data prompt so.
  18. Reports on new contractor hires using the CNM Cloud Usable wikipage.
  19. Presents the progress, plans and possible concerns during Week at CNM Cyber meetings.
The hiring of contractors opens when the Customer approves the Coord's request for the hire. It ends with full execution of the Careerprise contractor agreement.

Working with contractors

The main goal of collaboration with endeavor contractors is to enable the Contractors to deliver rightly right project deliverables or other requested services. To coordinate collaboration with contractors, the responsible Coord:
  1. Serves as an liaison between the Customer and contractors, reporting problems that need to be resolved.
  2. Organizes videoconferences or other meetings of parties interested in the project, especially those necessary to resolve problems arising during the project.
  3. Collects data related to the contractor performance.
  4. Analyses the collected data related to contractor performance while organizing that data on CNM Wiki.
  5. Initiates the process of paying contractors for their work. The process shall be described in a special standing operating procedure (SOP). Prior to creating it, this start of the process implies a request to the manager or Customer.
  6. Requests (a) assistance of the Administrators when additional resources are needed and/or (b) changes to the fully-executed Careerprise contractor agreement when new data from existing and/or new sources of data prompt so.
  7. Revisits the Studying the backgrounds activities when new data or new sources of data emerges in order to revisit further the Specifying the deliverables and Planning the project activities.
  8. Presents the progress of collaboration with contractors, plans and possible concerns about that collaboration during Week at CNM Cyber meetings.
The collaboration with contractors opens when their Careerprise contractor agreement is fully executed. It ends with the closure of the agreement.

Creating the deliverables

The main goal of deliverable creation activities is to create rightly right deliverables. "Right" means that every deliverable shall be in a state of capability, which is determined by the fact that the deliverable meets all the product specifications that have been approved for this deliverable. "Rightly" means that the aggregate of creation activities match the agreed acceptance criteria.
At the Cyber, Contractors create Project deliverables. To coordinate the deliverable creation, the responsible Coord:
  1. Initiates hiring of development contractors.
  2. Plays roles of the product owner and/or project owner in the absence of other members of the Team assigned to those roles. In that case, the Coord decides how, within the framework of the approved requirements, the deliverable and the project should be.
  3. Tests the deliverable and, if necessary, its parts.
  4. Collects data related to the deliverables under development and their production.
  5. Analyses the collected project data while organizing that data on CNM Wiki.
  6. Monitors the development and execution of the project, including compliance with the budget, schedule and scope of work.
  7. Inquiries about changes to the project charter, product specification, project scope baseline, project schedule baseline, project cost baseline, and/or acceptance criteria when new data from existing and/or new sources of data prompt so.
  8. Organizes a closed-from-the-public-view project space on CNM Repo for work on the deliverable in addition to the project wikipage on CNM Wiki.
  9. Invites the hired contractor to the project space.
  10. Reports to the Customer on the status of the project, collecting, analyzing and summarizing information and trends.
  11. Treats creation of deliverables as primary source of data to revisit the Studying the backgrounds activities.
  12. Makes sure that the created deliverables (a) represent a complete bundle of products that are listed in the Careerprise contractor agreement and (b) satisfy their acceptance criteria.
  13. Recommends, after the contractor informs about the completion of project work, either (a) acceptance of the deliverables or (b) refusal to accept those deliverables while providing the Customer with explanations for that refusal.
  14. Requests assistance of the Administrators when additional resources are needed.
  15. Revisits the Studying the backgrounds activities when new data or new sources of data emerges in order to revisit further the Specifying the deliverables and Planning the project activities.
  16. Reports on progress of the deliverable creation using the CNM Cloud Usable wikipage.
  17. Presents the progress, plans and possible concerns during Week at CNM Cyber meetings.
The deliverable creation opens when the Customer authorizes its financing and ends when the deliverables are accepted. To expedite the project, the creation may start before its acceptance criteria have developed.

Commissioning the product

The main goal of the product commissioning is to obtain the product in its state of applicability, which is determined by the fact that the deliverable is not only functional, but can also be sustainably used for the purpose for which it has been created. In simple words, the commissioning is a transfer of the accepted deliverables from the contractor into Cyber operations. To coordinate this commissioning, the responsible Coord:
  1. Clarifies with CNM Cyber Project Managers which members of the Team will: (a) deploy the newly-deployed product if it hasn't been deployed yet, (b) test the newly-deployed product, (c) restrict access of the development contractors to the product and product's classified documentation, (d) access the classified documentation on CNM Repo, (e) establish new product operations based on its standing operating procedure (SOP), and (f) manage hiring of service contractors.
  2. Initiates (a) deployment of the newly-deployed product if it hasn't been deployed yet, (b) beta testing of the newly-deployed product, (c) restrictions of the development contractors' access to the product and product's classified documentation, (d) new administrator's access to the classified documentation on CNM Repo, (e) establishment of new product operations based on its standing operating procedure (SOP), and (f) hiring of service contractors.
  3. Collects data related to the product commissioning.
  4. Analyses the collected data related to product commissioning while organizing that data on CNM Wiki.
  5. Publishes the documentation received from the contractor on the Cloud resources. Internal, closed to the public, documentation, such as administrator access to installed software, is published on CNM Repo. The documentation that can be open to the public without restrictions is published on CNM Wiki.
  6. Requests assistance of the Administrators when additional resources are needed.
  7. Revisits the Studying the backgrounds activities when new data or new sources of data emerges in order to update the Managing the product activities.
  8. Reports on progress of the product commissioning using the CNM Cloud Usable wikipage.
  9. Presents the progress, plans and possible concerns during Week at CNM Cyber meetings.
The product commissioning opens when the deliverables are accepted and ends when the product is ready to be used in Cyber operations.

The funnel

On one hand, marketing products are not equal. On another hand, Cyber consumers shall go through several stages from "barely aware" to, in the best case, "highly loyal". The marketing funnel concept is deployed to map out the journey consumers undertake while making purchases, re-purchases, and/or advocating actions from the marketer's perspective. This concept utilizes a funnel as an analogy because the number of "barely aware" consumers is much larger than "highly loyal" ones.

A purchase funnel is the marketing funnel that is viewed from the buyer's perspective. A sales funnel represents the portion of the marketing funnel that describes a sales stages. It has three clearly-distinctive conversion points: (a) a visitor to a lead, (b) the lead to an educated prospect, and (c) the educated prospect to a customer.

The funnels need to be taken into consideration in building Marketables such as Website developments and their marketing campaigns. The Coords are encouraged to be aware of the various levels of the funnel and marketing products that are utilized at those levels.

Top of the funnel

The top of the funnel, which is also known as ToFu, refers to lead generation, which aims to convert an unaware to a lead. That unaware is someone who is unaware of a product; that lead is someone who is interested in that product enough to act in order to learn about it. Two levels can be distinguished at ToFU:
  1. Attract attention of potential consumers or, in other words, move an unaware to a visitor. At this level, potential consumers haven't got to Cyber websites yet, but those consumers shall get either (a) their domain names through marketing products like advertising, marketing outlets, public relations (PR), publicity, and word of mouth or links to the websites via search engine optimization (SEO) or other online resources.
  2. Build awareness and prompt consumers' discovery or, in other words, move a visitor to a lead. At this level, potential consumers have got to Cyber websites, probably, to their lead-generation websections.
In the case of the Cyber, lead-generation websections are expected to attract consumers' attention in order to generate traffic to Cyber's prospect-education websections. Every Cyber website has some lead-generation websections. At the Cyber, Bskol.com, FriendsOfCNM.com, HOTCOE.com, Inplz.com, and Kryvi.com websites are fully dedicated to lead generation.

Middle of the funnel

The middle of the funnel, which is also known as MoFu, refers to prospect education, which aims to convert a lead to a prospect. That prospect is someone who has started product's purchase process. Two levels can be distinguished at MoFU:
  1. Present deals to potential consumers to prompt their consideration or, in other words, move a lead to an educated lead.
  2. Address doubts to eliminate potential consumers' objections to their purchase or, in other words, move an educated lead to a prospect.
At those levels, potential consumers have got to prospect-education websections of Cyber websites. Other marketing products that can be helpful at MoFU include personal selling and educational resources of the Cyber such as CNM Cyber Welcome Session.
In the case of the Cyber, prospect-education websections are expected to prompt consumers' purchase consideration in order to generate traffic to Cyber's deal-closing websections. At the Cyber, CITPMA.com, CNMCyber.com, and iDosvid.com websites feature prospect-education websections. They also feature lead generation; in addition, CNMCyber.com provides its customers with services at the Bottom of the funnel.

Bottom of the funnel

The bottom of the funnel, which is also known as BoFu, refers to customer acquisition, adoption, and engagement which aim to convert a prospect to a customer. That customer is someone who has purchased at least once at least one Cyber product and, preferably, is loyal to it and advocating in its behalf. Three levels can be distinguished at BoFU:
  1. Close deals to finalize purchases; deal-closing websections and personal selling may be especially helpful in deal closing. In the case of the Cyber, deal-closing websections are those websection boxes of CNMCyber.com that are expected to prompt prospects' purchase.
  2. Support acquisitions of customers to build loyalty; customer support, help desk, and UX design may be especially helpful in retention.
  3. Engage customers to build their advocacy; stakeholder communications may be especially helpful in engaging.

Projects

Generally speaking, a project is a development Endeavor or a set of enterprise efforts undertaken to produce a unique deliverable, functional features of which are identified or can be identified before the efforts start. Those deliverables are those new and modified products that are produced during those developments. Indeed, the aim of Cyber's developments is to produce new or modify existing Cyber products. At the Cyber, former and current projects are listed in the "CNM Cyber endeavors" category.

Status reports

While working on the deliverable, the Coords are expected to report their project status. In CNM Agile framework, these statuses are reported at the product line wikipage, CNM Cloud Usable, using the following readiness levels for each Product state and Device of certainty:

Websites

Generally speaking, a website is a collections of webpages published on the World Wide Web (WWW), as well as service capacities and resources attached to those pages. Cyber websites serve marketing purposes; they are important at every level of The funnels, including attracting, educating, closing, retaining, as well as engaging. As work products, Cyber websites are also vital in Cyber learner training.

Featured

At the Cyber, featured websites are those that the Team specifically promotes through its Market presence. Particularly, those websites are promoted at marketing outlets, public relations (PR), advertising, and personal selling. Three featured websites of the Cyber are:

Traffic-generating

At the Cyber, traffic-generating websites are those that the Team doesn't promote, but support in order to generate traffic to the Featured websites. Five traffic-generating websites of the Cyber are:

Website developments

For the purposes of this very wikipage, website projects, website developments, or, simply, web devs are those projects that are undertaken to develop Cyber websites and their components. Website development normally consists of several interrelated projects. New Coords are expected to take one of them as their first-week-on-the-job assignment at least.

Content projects

For the purposes of this very wikipage, content projects refer to the website projects that are undertaken to develop general public contents of Cyber websites. General public contents are those audio-visuals, images, multimedia, and texts that the visitors of Cyber websites shall be able to see or hear when they access the Cyber webpages.
  1. Non-textual contents such as audiovisuals, images, and multimedia. Contractors shall be hired to development audio-visuals, images, and/or multimedia. To accomplish so, separate projects shall be formalized. The completed audio-visual, image, and multimedia files shall be stored at CNM Repo. The other website developments do not necessarily depend on general public contents. Until they or their drafts are developed, placeholders shall substitute the future content in other developments.
  2. Texts. Cyber webpages are literally HTML-based documents, which means that the webpages are textual documents marked up with HTML tags in order to embed non-textual contents and make all viewable on the World Wide Web (WWW). Since Documents are regular outputs of Coords work, the Coords are encouraged to develop textual contents using CNM Wiki. The other website developments do not necessarily depend on general public contents. Until they or their drafts are developed, lorem ipsum shall substitute the future content in other developments.
Development of Cyber websites' content, most likely, consumes the most of website development time. Since the websites shall reflect the actual situation, the website content shall be periodically updated even when the website is already up and running.
The other, not for the general public, contents include key words for search engine optimization (SEO) and other technical texts.

Design projects

For the purposes of this very wikipage, design projects refer to the website projects that are undertaken to develop graphical appearance for Cyber websites. Creation of certain images or audiovisuals that are used in website contents is a part of the Content projects.
Web design is essential for every website generally and Cyber website particularly. By its definition, development of web design is creative; design-developing Contractors shall be hired on a per-hour basis. At the Cyber, web design projects can be undertaken to develop a single webpage section, especially a main one.
At the Cyber, designs are divided in graphic designs and UX designs. Graphic designers shall normally be hired to achieve webpage esthetics; UX designers shall work on great user experience with the page. The work outputs of one designer shall be given to another designer until both agree that the webpage section they work on is both graphically and UX acceptable.
Deliverables of design projects are pixel-sharp product depictions of one or more webpage sections. After the Customer's approval, they shall be used as inputs to the Website as one product developments. In order to store the deliverable files at CNM Repo, the Contractors who work on the designs need to have proper access.

SEO projects

For the purposes of this very wikipage, SEO projects refer to the website projects that are undertaken to develop and manage search engine optimization (SEO) for Cyber websites. Cyber's SEO efforts aim to generate traffic of those people who look for apprenticeship, entry-level job, internship, hands-on training, high-school student job, professional orientation, sysadmin job, and other Cyber services to the Cyber websites.
SEO efforts belong to competitive marketing; various actors on the market try to emerge in search engine results as high as possible. Since Google search engine is dominant; SEO can be viewed as competition over Google ratings. SEO can also be considered as a part of information architecture.
Results of SEO projects are published at CNM Wiki; CNM System Administrators use those results to update the actual website protocols.

Software projects

For the purposes of this very wikipage, software projects refer to the website projects that are undertaken to develop software that powers Cyber websites.
  1. CMS-based. Primarily, this software represents a content management system (or CMS). Cyber websites normally use CNM WordPress under their hood. In the past, the Team have also used other content management systems such as Drupal and Joomla. If the need emerges, some considerations can also be given to Ghost, Grav, and Jekyll.
  2. Plain code. The authorization and landing pages of Featured websites can also be coded with HTML5, CSS, and JavaScript without any CMS.
Results of software projects shall be stored at CNM Repo; CNM System Administrators use those results to install and run the actual software.

Website-core projects

For the purposes of this very wikipage, website-core projects refer to the website projects that are undertaken to make a Cyber website one product. Content, Design, SEO, Software, and WWW projects shall deliver various parts of websites. IA developments shall produce their "skeletons" or "embryos" of their core. Then, website assemblies shall make one product out of all.
Development of any website is rarely a simple and straightforward process. To emerge on the World Wide Web (WWW), any website goes through various product states.
  1. Website as an idea. Any website starts with an idea; it should be imagined first to be developed second. The first idea may be expressed in few words.
  2. Website as a prototype. Before a website emerges on WWW, it exists as its information architectures (or IAs). A separate section of this very wikipage, Website IAs is dedicated to them.
  3. Website as a MVP. In cases of Cyber website development, a minimum viable product (MVP) is an early version of a future website that includes sufficient features to satisfy early adopters. To do so, the website shall have its hub webpages, IA that would be implemented on its software and located on WWW.
  4. Website as a marketable. To serve a part of The funnel, Cyber website shall possess those features that are developed in the Content, Design, SEO, Software, and WWW projects.

WWW projects

For the purposes of this very wikipage, WWW projects refer to the website projects that are undertaken to integrate Cyber websites into the World Wide Web (WWW) securely.
  • DNS records to locate Cyber websites within WWW. DNS records' drafts are published at CNM Wiki; CNM System Administrators use those results to update the actual website records. DNS records for CDN-based websites might be complex.
  • SSL certificates to encrypt interactions between Cyber websites and their visitors.
  • Webservers to direct external requests to internal resources. Cyber websites normally rely on Apache HTTP Server and/or Nginx servers. They may serve separately or in sequence Nginx, as highly productive, first, and Apache, as highly reliable, second.

Website IAs

For the purposes of this very wikipage, information architectures or IA are images, layouts, mockup models, outlines, prototypes, sketches, wireframes, and/or words that represent classification, organization, and structure of content and other information at Cyber websites or similar products. Similarly to UX design, IA strives to enhance user satisfaction; IAs of Cyber products shall help to make them accessible, credible, desirable, findable, usable, useful, and valuable. Dissimilarly from UX design, IA shall help the Cyber to achieve the Cyber objectives. In simple words, IA shall balance benefits for the Cyber and its users.

IA components

Key components of IA are:
  1. Hierarchy of website and its webpages.
  2. Roadmaps of every identified persona through the website.
  3. Mockups of hub webpages at the websection box level.
  4. Labels of groups of information for user orientation and, when used in sub-domain names, for search engine optimization (SEO).
  5. Navigations such as menus, breadcrumbs, and pagination.
  6. Search tools that ensure findability of information.

IA developments

No Cyber IA can be developed immediately and completely. It starts with a sketch to be gradually upgraded up to a prototype. The IA-development projects closes when the Customer approves the IA. Development of IA is a:
  • Marketing project since the IA shall serve interests of both users and the Cyber.
  • Creative project since acceptance criteria rarely can be defined; product and project certainties rarely can be reached before the development starts. That is why Contractors shall be hired on a per-hour basis. In the industry, the most qualified architects are normally hired to develop the most important IA components such as the menu structure and landing page mockup.
  • Prerequisite project that shall be finished before the contractors to develop a website as a marketable can be hired. As product depictions, the outputs of the IA-development project shall be used for graphic design, UX design, and website assemblies.

Personas in IA

In marketing, a persona is an imaginary product user that (a) represents a distinguishable type of customer and (b) has been created to design special appeals to that customer type while designing products.
Cyber websites may serve a variety of customers. For instance, a school student and school principal may visit iDosvid.com. However, interests of the student differ from ones of the principal. Moreover, the Team would like the student to get enrolled into CNM Cyber Welcome Session, while the Team would like the principal to contact Cyber administrators. So, their website roadmaps shall be different.
Information architectures (or IAs) shall serve all of its identified personas. If a subordinate IA serves one persona, and five personas are identified to be customers, the IA may be divided in one site-wide IA, which welcomes all of its customers and directs them to those webpages that are designed to serve specifically them and five separate subordinate IAs.

Website parts

Cyber websites are eventual deliverables from web-projects; however, website components need to be developed before any website can be assembled. Other deliverables include webpages, webpage sections, websection boxes, information architectures, web designs, SEO strategies, as well as contents such as audiovisuals, images, multimedia, and texts.

Websites are not created equal; neither are their developments. It may take about a couple of hours to setup a simple website if its content is ready. On the contrary, some other websites cost more than a million dollars.

Webpages

Any Cyber website is a collection of webpages. At the Cyber, those pages are divided in three categories:
  1. Auxiliary webpages are those that provide their visitors with supplemental services beyond essay information and hub navigation. Auxiliary pages include contact, error, and search pages, for instance.
  2. Essay webpages are those that cover one subject; they give the most complete information on a given topic that is available on that website.
  3. Hub webpages are those essential pages that lead their visitors to other pages or services, where essential means that the website cannot function properly without those pages. Every Cyber website has at least two hubs -- the authenticating and landing webpage.

Websections

Any Cyber webpage is a collection of two or more webpage sections. That section shall emerge on one user's screen or, at least on the top of the screen, after their clicks on some menu tab or other button. Every Cyber webpage shall have its main and footer sections at very least.
With regards to the purpose, websections may serve three purposes:
  1. Deal-closing websections normally belong to online stores.
  2. Lead-generation websections normally belong to hub webpages of Featured websites and any page of Traffic-generating websites.
  3. Prospect-education websections are normally headsections of essay webpages of both Featured and Traffic-generating websites.
A headsection is the most important for every webpage. Webpage sections present one or more websection boxes. That box is the minimal rectangular element of webpage layouts that is distinguished from other rectangular parts both graphically and functionally. The headsection normally consists of a header and a box such as carousel, featured-image, grid, slider, or CTA (which stands for "call-to-action"). The headsection may also include a sidebar.

Administration

For the purposes of this very wikipage, administration is defined as the set of efforts that is undertaken to run Cyber resources such as its budgets, services, systems, and/or staffers of the Office.

Administrators

At the Cyber, several types of administrators can be distinguished depending on the category of administration:
  • Application administrators are administrative user roles in CNM apps. For example, an administrator of CNM Wiki can protect select wikipages from editing by non-admins. Application administrators are a software feature, which only system administrators may assign. Organizationally, CNM Cyber Project Managers must request assigning admin roles to select members of the Team and, vice versa, request removing them when there is no longer need.
  • Executive administrators, CNM Cyber Project Managers, are those of the Office who manage Cyber's development, operations, and product groups. This administrator can appoint other members of the Team to administer a particular group of developments, operations and products or the Cyber as a whole.
  • Product administrators are those of the Team whom CNM Cyber Project Managers have granted administration of a particular product. During its production, the deliverables are administered by the Coords. The superior administrator of each product is at least one of CNM Cyber Project Managers.
  • System administrators are dedicated positions intended for those associates who administer the technological systems of CNM Farms', Opplet's, and CNM apps' software. The highest administrator of each attachment is at least one of the system administrators, so the latter can be described as super administrators of applications.

Customer

The customer provides requirements for future products and pays project budgets. In simple words, the customer orders products and pays for their production. The work of the Coord is paid insofar as it is part of the development of the product. The customer implies that the Coord works out projects in accordance with the instructions set out on this wikipage. Out of the goodness of heart and for professional training purposes, the customer may do the work of the Coord temporarily as long as the customer believes that the Coord will someday be able to work independently.

Cyber objectives

  • Cyber's mission is to build a single-window platform that would responsibly and sustainably provide everyone with a wide range of career services.

Organizations

Legally, the Coords are either volunteers of The Economic Group or independent contractors of Educaship Alliance LLC. The LLC is willing to employ the Coords as employees, but, to do so now, no legal infrastructure has setup yet. These organizations may issue their own policies and regulations.

Team

For the purposes of this very wikipage, the Team refers to staffers of the Cyber. Although Contractors and the Customer are not formally part of the Cyber team, they are important parts of Cyber development and management.

Office

For the purposes of this very wikipage, the Office refers to entry-level staffers of the Cyber. They may include CNM Cyber Project Managers, CNM Cyber Recruiters, CNM Cyber Security Analysts, CNM System Administrators, CNM Systems Engineers, and CNM Web Developers.

Taskforce

For the purposes of this very wikipage, the Taskforce refers to the aggregate of the Coords.

Contractors

With the exception of the Communications, Documents, Meetings, and Records, the Coords rarely develop and manage the Project deliverables directly or, or least, without someone else's assistance. For the most part, contractors develop and service them. The contractors perform on the basis of approved descriptions, Funded demands, and finalized by the Coors and/or other members of the Team. The Coords facilitate the Hiring the contractors and Working with contractors activities.

List of contractors

The list of contractors is a part of the competency register created and updated during the Studying the backgrounds activities.

Payment models

  • Fixed-price basis (in recruiting, known as contingency model). When either acceptance criteria or standing operating procedure (SOP) is available, Cyber contractors are paid a fixed price. This price might be chunked in several payments and some payments may be made in advance. This model assumes that all of the three, "scope of work, terms, budget" are well defined. Otherwise, the Team risks to receive not what it needs, or not for the budgeted money, or when it no longer needs it.
  • Per-hour basis (in recruiting, known as retained model). When neither acceptance criteria nor standing operating procedure (SOP) is available, Cyber contractors are paid per hour. Architects, consultants, designers, managers, and others whose jobs are not structured shall be hired on the per-hour basis.
Those two models may be combined. For instance, compensation of agents, brokers, and sales representatives may consist of (a) payment for their time (sometimes, called a retainer) and (b) percentage of generated sales.

Restrictions in awards

To ensure diversity of contractors and, therefore, higher quality:
  1. No new contract can be awarded to the service contractor who serves the product currently.
  2. The development contractor cannot also be the first service contractor.
  3. Although the Coords are encouraged to serve as contractors outside of their Coord work, no one can simultaneously serve as the Coord and contractor working on the same product.

Types of contractors

For the purposes of this very wikipage, contractors are distinguished in three types:

Contractor agreements

The Team uses Careerprise contractor agreements to hire its contractors directly; hereinafter, they are called the Contracts. A blueprint of the Contract is published at the Careerprise contractor agreement wikipage.

Some portion of contractors is hired through freelance marketplaces such as Upwork; their blueprints are used in that case.

Content matters

Any contract's content features at least two major matters:
  1. Subject matters is what essentially the parties of the Contract are going to exchange. More specifically, they consist of two parts:
    • Funded demands is what the Customer would like to exchange its funds for. Usually, the demands include requirements to the deliverable, its production, and delivery.
    • Payment provisions that define what the contractor shall expect to be paid when the Funded demands are satisfied.
  2. Legal matters include legal provisions such as legal names, dates, statuses, ownership, representation, indemnification, confidentiality, communications, dispute-resolution procedures, warranties, and miscellaneous ones.

Funded demands

For the purposes of this very wikipage, funded demands refer to those demands of the Team that are funded by the Customer. The Team hires contractors to satisfy specific business needs when the Customer agrees to fund such hiring. Before they enter the Contract or third-party contracts, these funded demands can be stated in a project charter and/or request for proposal (RFP). For fixed-priced contracts, it can be stated in one of the following two:
  • Acceptance criteria. A combination of those demands that a deliverable must satisfy to be acceptable by the Customer.
  • Standing operating procedure (SOP). A set of instructions that cover both (a) regular business and/or technology operations and (b) actions in emergencies. SOP is applicable unless ordered otherwise.
For hourly-paid contracts the demand statement tends to be less concrete; at those cases, the Team "buys" contractor's time, not a particular deliverable, its production, or delivery.

Recruiting the Coords

There is no single simple indicator by which one can judge whether a person can become a successful Coord and, if so, whether similar jobs would attract and motivate him or her. One never knows unless one tries.

Coords' sourcing

Main wikipage: WorldOpp Sourcing
WorldOpp Sourcing encompasses the WorldOpp Outreach campaigns to attract attention of potential candidates and CNM Cyber Welcome Session to bring the candidates on the board.

Coords' orientation

Main wikipage: CNM Cyber Orientation
The CNM Cyber Orientation is designed to introduce promising Coords to the job market, the Cyber, its Team, services, and the Cloud.

Coords' placement

Main wikipage: CNM Cyber Placement
The Placement is designed to introduce the learners to various positions, help to select the promising one, and place the learner as an apprentice into both the job and educational program. In their practice, the learners work as the Coords.
The Coord is a temporary position, limited by the duration of the Placement. Not everyone is attracted to work on creating something new. Not everyone is able to work in conditions of uncertainty.
  • If the job of the Coord suits the participant, he or she moves towards the business analyst, systems engineer, partner coordinator, event organizer, information structure or solution creator, product or user experience designer, and product, information resources or development manager, and other occupations in projects.
  • If unable or unwilling, the participant is promoted to Contract or Systems Administrator, Usability Analyst, Accountant, Graphic Designer, Operations Engineer, Purchasing, Account Manager, and Procurement Manager and other occupations in operations.
During the Placement, students should be introduced to different professions from a programmer to an accountant. The specialty will be selected based on the results of the practice, and then it will be necessary to select a curriculum with a partner and organize an internship. We hope to organize the internship ourselves, but it will be difficult to replace educational institutions. Nothing unreal is foreseen, but everything needs to be worked out. Until the third course is ready, the Coords can work on it.

See also

Related lectures

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