Market Intercourses Quarter

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Resource Acquisitions Quarter (hereinafter, the Quarter) is the first of four lectures of Operations Quadrivium (hereinafter, the Quadrivium):

The Quadrivium is the first of seven modules of Septem Artes Administrativi, which is a course designed to introduce its learners to general concepts in business administration, management, and organizational behavior.


Outline

The predecessor lecture is Group Dynamics Quarter.

Concepts

  • Technical skill. Job-specific knowledge and technique needed to proficiently perform work tasks.
  • Work demand. A responsibility, pressure, obligation, and even uncertainty that individuals face in the workplace.
  • Work resource. A thing within an individual's control that can be used to solve work demands.
  • Socialization. A process that adapts employees to the organization's culture.
  • Socialization. The process that helps employees adapt to the organization's culture.
  • Skill variety. The degree to which a job requires a variety of activities so that an employee can use a number of different skills and talents.
  • Skill variety. The degree to which a job requires a variety of different activities.
  • Speaking skills. Skills that refer to the ability to communicate information and ideas in talking so others will understand.
  • Decruitment. Reducing an organization's workforce.
  • Assessment center. An off-site place where candidates are given a set of performance simulation tests designed to evaluate their managerial potential.
  • Emotional labor. A situation in which an employee expresses organizationally desired emotions during interpersonal transactions at work.
  • Encounter stage. The stage in the socialization process in which a new employee sees what the organization is really like and confronts the possibility that expectations and reality may diverge.
  • Behaviorally anchored rating scale. A scale that combine major elements from the critical incident and graphic rating scale approaches. The appraiser rates the employees based on items along a continuum, but the points are examples of actual behavior on the given job rather than general descriptions or traits.
  • Attitude survey. A survey that elicits responses from employees through questions about how they feel about their jobs, work groups, supervisors, or the organization.
  • Fixed pie. The belief that there is only a set amount of goods and services to be divided up between the parties.
  • Arbitrator. A third party to a negotiation who has the authority to dictate an agreement.
  • Distributive bargaining. Negotiation that seeks to divide up a fixed amount of resources; a win-lose situation.
  • BATNA. The best alternative to a negotiated agreement; the least the individual should accept.
  • Conciliator. A trusted third party who provides an informal communication link between the negotiator and the opponent.
  • Global sourcing. Purchasing materials and labor from around the world wherever it is cheapest.
  • Integrative bargaining. Negotiation that seeks one or more settlements that can create a win-win solution.
  • Intellectual property. Proprietary information that's critical to an organization's efficient and effective functioning and competitiveness.
  • Negotiation. A process in which two or more parties exchange goods or services and attempt to agree on the exchange rate for them.
  • Metamorphosis stage. The stage in the socialization process in which a new employee changes and adjusts to the job, work group, and organization.
  • Material symbol. What conveys to employees who is important, the degree of egalitarianism top management desires, and the kinds of behavior that are appropriate.
  • Mediator. A neutral third party who facilitates a negotiated solution by using reasoning, persuasion, and suggestions for alternatives.
  • Organizational justice. An overall perception of what is fair in the workplace, composed of distributive, procedural, informational, and interpersonal justice.
  • Orientation. Introducing a new employee to her or his job and the organization.
  • Panel interview. A structured interview conducted with a candidate and a number of panel members in a joint meeting.
  • Perceived organizational support. Employees' general belief that their organization values their contribution and cares about their well-being.
  • Perceived organizational support. The degree to which employees believe an organization values their contribution and cares about their well-being.
  • Prearrival stage. The period of learning in the socialization process that occurs before a new employee joins the organization.
  • Realistic job preview. A preview of a job that provides both positive and negative information about the job and the company.
  • Realistic job preview. A substantive selection test that is a job tryout to assess talent versus experience.
  • Recruitment. Locating, identifying, and attracting capable applicants.
  • Selection. Screening job applicants to ensure that the most appropriate candidates are hired.
  • Situational judgment test. A substantive selection test that asks applicants how they would perform in a variety of job situations; the answers are then compared to the answers of high-performing employees.
  • Work sample test. A hands-on simulation of part or all of the work that applicants for routine jobs must perform.
  • Structured interview. A planned interview designed to gather job-related information.
  • Unstructured interview. A short, casual interview made up of random questions.
  • Professional ability. An individual's capacity to perform the various tasks in a job.
  • Readiness. The extent to which people have the ability and willingness to accomplish a specific task.
  • Zero-sum approach. An approach that treats the reward "pie" as fixed, such as that any gains by one individual are at the expense of another.
  • Reading skills. Skills that entail an understanding of written sentences and paragraphs in work-related documents.
  • Writing skills. Skills that entail communicating effectively in text as appropriate for the needs of the audience.

Methods

Instruments

Practices

The successor lecture is Stakeholder Engagement Quarter.

Materials

Recorded audio

Recorded video

Live sessions

Texts and graphics

See also