Workforce Services

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WorldOpp Pipeline

Workforce Service Providers is the last presentation in the Introduction to Careers lecture. The lecture itself is the fourth in WorldOpp Orientation. Consequently, the Orientation is the first stage of WorldOpp Pipeline.

This wikipage presents its full script and those test questions that are related to that presentation.

Script

The video of the presentation is published at https://youtu.be/2XrJbv2aesI (9:16). Here is its full text.

Overview

Welcome to Workforce Service Providers. In this brief presentation, we are going to take a look at those entities that provide workforce with services. Let's do that.

Workforce service provider. Any provider of workforce services.

• Career counselor. A practitioner who gives advice on a particular occupation and/or industry using counseling techniques. The counselor's goal is to support the clients in making complex decisions and facing difficult situations in career exploration, career change, personal career development, and other career-related issues within their occupational and/or industry expertise. Those practitioners whose occupational and/or industry expertise is limited may use sources such as Occupational Outlook Handbook and Occupational Information Network.
• Job coach. A practitioner who guides an employment candidate through a process of landing of employment often without any industry and/or occupational expertise in the candidate's areas of interest.
• Employment consultant. A practitioner who provides expert advice in his or her particular area of job market and/or workforce services.
• 

  Career Network Ministry's logo
  Job club. A non-profit group such as Career Network Ministry that performs as a workforce service provider.
• Government employment office. A government office that offers workforce services and, often, serves as an employment agency.
• Personal BOD. A group of key stakeholders in formulating and achieving one's career objectives. BOD refers to a board of directors in corporations.

Employer. Any legal entity that employs one or more employees.

• 

  Mentor vs consultant vs coach
  Mentor. Someone who possesses a certain area of expertise and who is willing to share this expertise with another person or persons who is willing to learn from the mentor.

What workforce service providers do

Work Force Service Provider is any provider for work force services. Work force service consequently is any service related to work force development, recruitment and carrier administration. Work force development includes education but in this lecture we will not touch education since it`s a topic in the next lecture and also we covered recruitment so now we are focusing on carrier administration services.

We will look at several examples of carrier service providers starting with carrier councilor, a carrier councilor is a practitioner who gives advice on the particular occupation or industry using counseling techniques. Job coach is a practitioner who guides employment candidates through a process of landing employment often without any industry and or occupational expertise in the candidates areas of interest.

Employment consultant is a practitioner who provides expert advice in his/her particular area of job market and or workforce services. Here we can see that the scope of any of those service providers is limited by their occupational and/or industry expertise. So, let’s say carrier councilor can use wonderfully, professionally offer counseling techniques but if this councilor doesn`t know about an occupation, this councilor is not really helpful. This is not to say they are not helpful at all; they are but the goal is to know what particularly they do not to have distorted expectations.

Going further, Job clubs. This is a non-profit group that performs as a work force service provider. Usually job clubs don`t charge anything and a very good example is the Carrier Network Ministry (CNM), it`s an organization which basically we are serving. And it consequently serves it`s patrons. If I click on the video which they posted for their services, I can see that if you go every Tuesday night in Virginia, you can see many people, many volunteer, it`s about a hundred volunteers who will be helpful, who will try to help people with job search and resumes and interviewing skills and letter page and you name it, so here we go about job clubs.

Government employment office, in many respects is the biggest carrier service provider, in at least let’s say Virginia. It serves both, it offers different workshops, it can provide you with the feedback but often it also serves as an employment agency. It may match you with a particular employer in many cases.

The most efficient and effective I would say in some cases can be professional BOD. BOD stands for Board of Directors. Similarly, to board of director’s incorporations personal BOD is basically key of your stake holders. Someone who has a stake in your life or professional life. It can be relatives, it can be your significant ones, it can possibly be your friends or co-mates, class mates, someone who cares. Someone who really is interested in your case. For instance, let’s take a job club, which can be helpful but at the same time, the job club will not write your resume or submit your resume or move this resume to a short stack or for a recruiter to be interviewed or to take a closer look. They are helpful in their own sense but at the same time they are more like a board rather than someone who will take the connection on your behalf. They will not.

In the picture under work force service providers may be helpful in regard to understanding where different service providers are at what stage. At the top it`s action team board, someone who can be helpful or who can suggest good actions. On the bottom it`s sounding board for decisions. Someone who gives you advice but at the end of the day you need to make a decision.

On the right, it`s service provider as subject matter expert and on the left its administrative service provider. It`s more like to help you to navigate this enterprise which once again a job search is an enterprise. Of course this table is not perfect and if you are looking for a job via carrier coach, so coach will not be in the left level corner. It will be vice versa because in this case carrier coach will know how to land his/her job clearly.

Consultant has kind of the biggest subject matter expert, of course you can be lucky if some of your personal board of directors has an expertise as a consultant, who can work as your personal consultant. It can be the best case scenario or as your mentor or your trainer. The same time, in many cases that`s not the case. You need to be your consultant; you need to find someone who will consult you or mentor you or you can hire someone who can help you to navigate through the process. Here I also mentioned employers. An employer is probably like even bigger that government employment office with regard to work force services, the only thing that an employer will work mostly for their own organization interest or benefit, but many employers provide employees especially new employees with mentors or someone who possess a certain area of expertise or who is willing to share this expertise with another person or persons who are willing to learn from the mentor. Here we can say that the mentor shouldn’t necessarily be a part of your employer, once again you can find a mentor in just outside your organization. Many employers have this practice, to sign a mentor especially to a new employee.

With this we are ready to move to introduction to education.

Summary

This concludes the Workforce Service Providers presentation. We have taken a look at [[]]. If you haven't done yet so, you are now welcome to move to Education Essentials.

Quiz questions

Every statement below is split into one true and one false question in the actual exam.

See also

• Education Essentials. The first presentation in Introduction to Education.
• Employment Credentials. The second presentation in Introduction to Careers.