Difference between revisions of "Decision-making"
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Revision as of 21:19, 15 June 2020
Decision-making (alternatively spelled, decision making) is the action, process, and/or creative behavior of making decisions.
Contents
Tasks
- Importance of being accurate. How important is being very exact or highly accurate in performing this job?
- Work virtualization. The degree to which work is done remotely rather than at some specific physical location.
Structured vs unstructured
- Task structure. One of Fiedler's situational contingencies that describes the degree to which job assignments are formalized and structured.
Error-untenable vs error-tolerant
- Consequence of error. How serious would the result usually be if the worker made a mistake that was not readily correctable?
Competitive vs non-competitive
- Level of competition. To what extent does this job require the worker to compete or to be aware of competitive pressures?
Impactful vs uninfluential
- Impact on enterprise. What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?
Decisions
Any decision is a choice made from among two or more alternatives. The criteria that define what's important or relevant to resolving a problem are known as decision criteria. The freedom to decide what should be done in a particular situation is known as decisional discretion.
Programmed vs non-programmed
- Programmed decision. Any decision to follow a policy, operative rule, another regulation, or to routinely repeat one's previous decision that has been made while handling a similarly structured task.
- Non-programmed decision (creative decision). A unique and nonrecurring decision that requires a custom-made solution.
Individual vs collective
- Individual decision-making. Decision-making made by an individual as opposed to group decision-making.
- Group decision-making.
Problem-solving vs sounding
Factors
Mandatory vs selective
Controlled vs uncontrolled
- Controlled expectancy. A situation in which a decision maker is able to estimate the likelihood of certain outcomes.
- Certainty. A situation in which a decision maker can make accurate decisions because all outcomes are known.
- Uncertainty. A situation in which a decision maker has neither certainty nor reasonable probability estimates available.
Internal vs external
- Core self-evaluation. Bottom-line conclusions individuals have about their capacities, competence, and worth as a person. In other words, self-believing in one's inner worth and basic competence.
- General mental ability. An overall factor of intelligence, as suggested by the positive correlations among specific intellectual ability dimensions.
- Emotion.
- Mood.
Resources
Knowledge base
Tools
Time
Approaches
Decision-making approach. A particular manner of taking preliminary steps toward making a decision.
Rational
- Rational decision-making. Decision-making that produces choices that are logical and consistent and maximize value.
- Rationale. A reasoning characterized by making consistent, value-maximizing choices within specified constraints.
Intuitive
- Intuitive decision-making. Unconscious decision-making on the basis of distilled experience, feelings, and accumulated judgment.
- Intuition. An instinctive feeling not necessarily supported by research.
Ad hoc
- Ad hoc decision-making.
- Design thinking. Approaching management problems as designers approach design problems.
- Heuristic. A rule of thumb that decision makers use to simplify decision-making.
Tendencies
Optimizing vs. satisficing
- Satisfice. Acceptance of solutions that are "good enough."
Conservative vs aggressive
- Allostasis. Working to change behavior and attitude to find stability.
- Risk aversion. The tendency to prefer a sure gain of a moderate amount over a riskier outcome, even if the riskier outcome might have a higher expected payoff.
Process types
Agile vs rigid
Linear vs nonlinear
Thorough vs shortcut
- Bounded rationality. Decision-making that is rational, but limited (bounded) by an individual's ability to process information. In other words, bounded rationality is a process of making decisions by constructing simplified models that extract the essential features from problems without capturing all their complexity.
- Escalation of commitment. An increased commitment to a previous decision despite evidence it may have been wrong.
Considerations
Decision-making dilemma. Optimizing vs. satisficing, intuitive vs rational vs ad hoc, Agile vs rigid, conservative vs aggressive, linear vs nonlinear
Self-regulation
- Self-regulation strategy.
- Prevention focus. A self-regulation strategy that involves striving for goals by fulfilling duties and obligations.
- Promotion focus. A self-regulation strategy that involves striving for goals through advancement and accomplishment.
Ethics
- Ethical dilemma. A situation in which individuals are required to define right and wrong conduct.
- Ethics. Principles, values, and beliefs that define what is right and wrong behavior.
- Behavioral ethics. Analyzing how people actually behave when confronted with ethical dilemmas.