Difference between revisions of "CNMCyber Coordinator"

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[[CNM Cyber Coordinator]] (hereinafter, the ''Coord'') is the pre-entry-level position that [[The Economic Group]] has developed and markets as a job opportunity for vocation discoverers, soft skills builders, career developers, employment gap fillers, and those learners who are undergoing initial practical training while being matriculated into the [[CNM Cyber Placement]] stage (hereinafter, the ''Placement'').
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[[CNMCyber Coordinator]] (hereinafter, the ''Coord'') is an incumbent of the graduating, final-quarter [[CNMCyber practice]] (hereinafter, the ''Practice'') that [[The Economic Group]] has developed to practically introduce [[CNMCyber patron]]s to workspace overall. The ''Coords'' practice in executing the [[CNM Agile]] framework primarily including coordination of its separate endeavors.
  
The ''Placement'' is a part of the [[WorldOpp Pipeline]] program (hereinafter, the ''Program''). [[CNM Cyber]] (hereinafter, the ''Cyber'') is a collection of [[career service]]s that include (a) information technology called [[CNM Cloud]] (hereafter, the ''Cloud''), as well as (b) support for apprenticeships, internships, and jobs that are organized at the ''Cloud'' specifically or the ''Cyber'' generally.
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The ''Coords'' don't develop [[CNMCyber product]]s directly, on their own. On the contrary, they assist in hiring [[Careerprise contractor]]s and working with them.
  
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The ''Practice'' belongs to the fourth quarter of [[CNMCyber Bootcamps]] (hereinafter, the ''Bootcamp''). This quarter's lessons are called [[Cyber Coordinator Bootcamp]]; they are designed to prepare the ''Coords'' to that ''Practice''. The ''Practice'' is offered to those [[CNM Cloud Operator]]s who successfully pass [[Information Technology Project Management Exam]] after taking the fourth quarter's classes. The graduating endeavor encompasses the learner's individual plan to land a professional job. Successful completion of the cyber coordination practice qualifies the ''Coords'' as [[Certified Information Technology Project Management Associate]]s ([[Certified Information Technology Project Management Associate|CITPMA]]s). Graduation from the ''Role'' ends the ''Bootcamp''.
  
==Trivia==
 
  
===Benefits===
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==Position==
: The ''Cyber'' provides every ''Coord'' with opportunities to:
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The ''Coords'' practice is to facilitate someone else's performance on [[#Projects vs operations|Projects vs operations]] related to [[CNMCyber product]]s. The ''Coord'' [[#Choice of work|chooses]] the paid work from the [[#Authorized work|Authorized work]]; alternatively, the ''Coord'' may propose own work, which may or may not be authorized for compensation. To learn about benefits, competencies, history, supervision, and target audiences, please consult the '''[[CNMCyber practice]]''' wikipage.
:# '''Get prepared to get employed'''. The package of (a) [[CNM Cyber Welcome Session]], (b) [[CNM Cyber Orientation]], and (c) [[CNM Cyber Placement]] is designed to provide the learners with theoretical knowledge from scratch and place them in pre-entry-level jobs.
 
:# '''Start working''' in a pre-entry-level position of the ''Coord'' in order to (a) possess work experience, (b) advance their [[soft skill]]s, as well as (c) get introduced to various professions practically.
 
:# '''Identify the target profession''' and, if needed, outline the professional preparation at the [[WorldOpp Bootcamp]] and [[WorldOpp Employment]] package.
 
  
===Competencies===
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===Choice of practice===
: No specific [[knowledge, skills, and abilities]] are required to begin. Vice versa, the ''Coord's'' position is created to build or refresh so-called [[soft skill]]s. The ''Coords'' work with documents, technology, and other people, while entering the industry, building their general expertise, and observing what various professions look like.
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: By default, the ''Coords'' choose [[#Endeavors|Endeavors]] that suit them best. [[CNMCyber Project Manager]]s may ask a ''Coord'' to take an urgent or specific project when they know anything professional about the ''Coord''. That means that the ''Coords'' have to choose their first endeavor at least.
  
: The [[#Team|Team]] provides all of the interested candidates with free-of-charge training. Once again, no prior training and no experience are needed in order to get started. The ''Coords'' are encouraged to start from scratch and go where ever they dream.
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: The work of the ''Coords'' is paid when they work on those endeavors that funding is authorized on the '''[[CNMCyber Usable]]''' wikipage. That page contains links to:
 +
:* Endeavors that the ''Coords'' can work on. Those pages are called "endeavor pages" and are combined in the [[:Category: CNMCyber endeavors]]; for instance, [[WordPress for CNM Cloud]].
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:* Products that should emerge as a result of the ''Coords'' work. Those pages are called "product pages" and are combined in the [[:Category:CNM Cyber products]]; for instance, [[Educaship WordPress]].
  
===History===
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: Any ''Coord'' is welcome to pick any endeavor he or she would like to work on. In addition, the ''Coords'' are encouraged to propose their own endeavors.
: ''Main wikipage: [[History of CNM Cyber Coordinators]]''
 
  
: History of the ''Coord's'' position encompasses about nine years that witnessed tech advancements, Bskol and iDosvid spins-off, concept proving and re-launch.
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===How to start===
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: Are you interested in getting started as the ''Coord''? Please follow a step-by-step instruction as follows:
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:# '''Get''' professional experience as [[CNM Website Developer]], [[CNM Event Organizer]], and [[CNM Cloud Operator]].
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:# Until [[Cyber Coordinator Bootcamp]] is fully developed, briefly '''review''' the following wikipages:<ol type="a"><li>this very wikipage since it outlines your work,</li><li>[[CNMCyber product]] since this wikipage outlines the products, which development and management you are going to facilitate.</li><li>If you consider working on ''Cyber'' marketables, please consult also [[Careerprise Funnel]].</li></ol>
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:# '''Ask''' questions. Questions are a huge part of your work; if you cannot ask, you cannot work. If you prefer videoconferences, attend any [[CNMCyber This Week]] event. You will have opportunities to ask questions and get responses in real time.
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:# '''Understand''' why the ''Cyber'' endeavors are undertaken and what value is expected from the ''Coord''. That's simple. If you cannot deliver what [[CNMCyber Customer]] supports, you cannot work. Everything that [[CNMCyber Customer]] supports is stated on this very wikipage.
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:# '''Wait''' for 2-3 months if you cannot understand what your objectives are. There is a chance that the course and/or videos will be developed out of this wikipage during that time. The introductory courses will be available at https://cert.cnmcyber.com after registering at https://opplet.net/user/register ; the videos will be published on [[CNM Tube]] and [[YouTube]]. Some of course wiki-materials are linked to [[WorldOpp Orientation]], [[EmployableU Concepts]], and [[CNMCyber Bootcamps]] wikipages
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:# '''Pick up''' your first endeavor at the [[CNMCyber Usable]] wikipage when you understand what your objectives are. You may have no idea what that particular endeavor is about. First of all, no endeavor is fully clear and, secondly, to learn about one endeavor is always simpler that to learn about many. When you really studied this very wikipage, you should know how to go about that endeavor. If you cannot pick your project, you cannot start working as the ''Coord''.
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:# '''Contact''' [[CNMCyber Customer]] while stating (a) the endeavor you have picked, (b) what you plan to deliver, and (c) how much time you expect to work in order to deliver what you plan to deliver.
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 +
: By the way, you can be paid to ask questions about this wikipage when you identify the endeavor behind that page.
  
===Position===
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===Occupation===
: The ''Coord'' is marketed as a pre-entry-level position. [[Entry-level job]]s usually are offered to those who got trained in a particular profession, but hasn't had any experience yet. The ''Coord'' position is designed for those who obtained neither formal training nor expertise.
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: [[The Economic Group]] has created and markets the ''Coord's'' role for those who don't necessarily possess any occupation yet. At the [[Occupational Information Network]], the closest occupation is [[Information Technology Project Manager]]; the principal difference is that the ''Coords'' don't make managerial decisions. The [[CITPMA|Certified IT Project Management Associate]] ([[CITPMA]]) credential is awarded to the successful ''Coords''.
  
: At the [[Occupational Information Network]], the closest occupation is [[Information Technology Project Manager]]; the principal difference is that the ''Coords'' don't make managerial decisions. The [[CITPMA|Certified IT Project Management Associate]] ([[CITPMA]]) credential is awarded to the successful ''Coords''.
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: Other close occupations include Project Management Specialists, Computer and Information Systems Managers,  
  
: However, the ''Coord's'' position is a point of entrance, not a destination. Based on the ''Coords<nowiki>'</nowiki>'' experience, they [[#Coords' placement|may be placed]] in professional jobs such as [[CNM Cyber Project Manager]], [[CNM Cyber Recruiter]], [[CNM Cyber Security Analyst]], [[CNM System Administrator]], [[CNM Systems Engineer]], [[CNM Web Developer]], as well as positions available through ''Cyber'' partners.
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Administrative Services Managers
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Chief Executives
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Executive Secretaries and Executive Administrative Assistants
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Secretaries and Administrative Assistants
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Office and Administrative Support Workers
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Legal Secretaries and Administrative Assistants
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Human Resources Manager
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General and Operations Managers
  
===Target audiences===
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===Tools===
: The [[#Team|Team]] believes that, besides the ''Placement'' learners, a few audiences can get benefited from service as the ''Coord''. They are:
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:* [[Inplz app]]s
:# '''Vocation discoverers''' such as middle- and high-school students, as well as someones else who consider what profession they would like to pursue. While serving as ''Coords'', they will be exposed to a variety of professions and can pick up their own one.
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:* [[CNM Wiki]]
:# '''Skills builders'''. The ''Coord's'' work by itself delivers valuable practical experience and build-up of [[soft skill]]s to the ''Coords''.
 
:# '''Career developers'''. Over its years, the ''Cyber'' witnessed many successes of people who transitioned from one industry and/or profession to other ones. Normally, one employer utilizes a limited scope of processes and technologies; consequently, scopes of competencies of its employees are limited as well. Someones who are currently employed, but would like to obtain wider skill-sets, may dedicate few hours a week, month, or even a year to explore something new in their industries and/or professions or outside of those.
 
:# '''Employment gap fillers'''. Those who need to drop out from the formal workforce, for instance, due to medical or family issues, may utilize the ''Coord'' work to fill in employment gaps.
 
  
 
==What Coords produce==
 
==What Coords produce==
To facilitate development and/or management of [[#Cyber products|Cyber products]], the ''Coords'' produce four categories of their first-level results: (1) [[#Meetings|Meetings]], (2) [[#Documents|Documents]], (c) [[#Records|Records]], and (d) [[#Communications|Communications]].  
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To facilitate development and/or management of [[CNMCyber product]]s, the ''Coords'' produce four categories of their first-level results. They are (1) [[#Meetings|Meetings]], (2) [[#Documents|Documents]], (c) [[#Records|Records]], and (d) [[#Communications|Communications]]. For the ''Coords'', those results represent measurable outputs of the ''Practice''.
  
 
===Communications===
 
===Communications===
 
: For the purposes of this very wikipage, [[communications]] are defined as distribution of the messages that are related to the ''Cyber'', the ''Cloud'', as well as efforts to develop those. Particularly, the ''communications'' are used to exchange the [[#Documents|Documents]] and [[#Records|Records]]; the [[#Meetings|Meetings]] are used to facilitate the ''communications''.
 
: For the purposes of this very wikipage, [[communications]] are defined as distribution of the messages that are related to the ''Cyber'', the ''Cloud'', as well as efforts to develop those. Particularly, the ''communications'' are used to exchange the [[#Documents|Documents]] and [[#Records|Records]]; the [[#Meetings|Meetings]] are used to facilitate the ''communications''.
  
: The ''Coords'' run their communications to make development of [[#Cyber products|Cyber products]] possible. These communications include:
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: The ''Coords'' run their communications to make development of [[CNMCyber product]]s possible. These communications include:
 
:* '''Internal communications''' such as project and product communications, meeting invitations, reminders, moderation and discussion messages, and follow-ups.
 
:* '''Internal communications''' such as project and product communications, meeting invitations, reminders, moderation and discussion messages, and follow-ups.
 
:* '''External communications''' such as marketing campaigns, as well as distribution of outreach messages.
 
:* '''External communications''' such as marketing campaigns, as well as distribution of outreach messages.
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: Generally speaking, a [[document]] is a separate piece that (a) presents data, (b) is composed with texts and/or images, and (c) can further be edited or revised. The former document that can no longer be revised, for instance, a signed contract, becomes a [[record]].
 
: Generally speaking, a [[document]] is a separate piece that (a) presents data, (b) is composed with texts and/or images, and (c) can further be edited or revised. The former document that can no longer be revised, for instance, a signed contract, becomes a [[record]].
  
: Probably, ''documents'' are the single most important output of the ''Coords's'' work. To facilitate development of [[#Cyber products|Cyber products]], the ''Coords'' draft, edit, groom, and manage documents. Those documents may include:
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: Probably, ''documents'' are the single most important output of the ''Coords's'' work. To facilitate development of [[CNMCyber product]]s, the ''Coords'' draft, edit, groom, and manage documents. Those documents may include:
 
:* '''Blueprints''', which are document prototypes useful to create final documents. For instance, the [[Careerprise contractor agreement]] wikipage is used as a blueprint to draw up contracts with individual contractors. As a rule, these target documents are published on [[CNM Wiki]].
 
:* '''Blueprints''', which are document prototypes useful to create final documents. For instance, the [[Careerprise contractor agreement]] wikipage is used as a blueprint to draw up contracts with individual contractors. As a rule, these target documents are published on [[CNM Wiki]].
 
:* '''Legal drafts''' such as papers drafted to be signed as [[contract]]s.
 
:* '''Legal drafts''' such as papers drafted to be signed as [[contract]]s.
:* '''Outreach materials''', which are marketing drafts intended to outreach to current and potential clients and participants such as [[Friends Of CNM newsletter]]s.
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:* '''Product documents''', which are descriptions of former, existing, and future products published on [[CNM Wiki]], as well as deliverable requirements, emails and other messages between product owners and developers, organizational and technical documentation such as [[standing operating procedure]]s ([[SOP]]s), minutes of the meetings, testing and other reports, etc.
:* '''Product documents''', which are descriptions of former, existing, and future products published at [[CNM Wiki]], as well as deliverable requirements, emails and other messages between product owners and developers, organizational and technical documentation such as [[standing operating procedure]]s ([[SOP]]s), minutes of the meetings, testing and other reports, etc.
 
 
:* '''[[Project document]]s''', which are project requirements, progress reports, emails and other messages between project owners and developers, memos with the results of project approvals, developments, meetings, and research.
 
:* '''[[Project document]]s''', which are project requirements, progress reports, emails and other messages between project owners and developers, memos with the results of project approvals, developments, meetings, and research.
:* '''[[Webpage text]]s'''
 
  
: Within the [[#Project results|Project results]], those draft and final documents are either [[project scrap]]s or [[project output|output]]s. As the ''outputs'', they usually accompany other [[#Cyber products|Cyber products]]. For example, products normally come with instructions. However, some of documents represent whole products on their own. For example, to bundle the functional product with the instructions, those instructions were needed to be developed before.
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: Although outreach materials such as those that are used in organizing of [[CNMCyber event]]s and website texts are documents, the ''Coords'' don't normally create them. [[Careerprise contractor]]s, [[CNM Cloud Operator]]s, [[CNM Event Organizer]]s, and [[CNM Website Developer]]s shall create them; however, if no contractors, developers, operators, or organizers are available, the ''Coords'' may step in.
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 +
: Within the [[#Project results|Project results]], those draft and final documents are either [[project scrap]]s or [[project output|output]]s. As the ''outputs'', they usually accompany other [[CNMCyber product]]s. For example, products normally come with instructions. However, some of documents represent whole products on their own. For example, to bundle the functional product with the instructions, those instructions were needed to be developed before.
  
 
===Meetings===
 
===Meetings===
 
: Generally speaking, a [[meeting]] is an occasion in which people meet to exchange data, discuss something, make decisions, and/or collaborate. Meetings occur online and/or offline in forms of verbal conversations, videoconferences, and/or webcasts.
 
: Generally speaking, a [[meeting]] is an occasion in which people meet to exchange data, discuss something, make decisions, and/or collaborate. Meetings occur online and/or offline in forms of verbal conversations, videoconferences, and/or webcasts.
  
: To support development of [[#Cyber products|Cyber products]], the ''Coords'' prepare, moderate, conduct, and close meetings. Those meetings may include:
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: To support development of [[CNMCyber product]]s, the ''Coords'' prepare, moderate, conduct, and close meetings. Those meetings may include:
:* '''Hiring events''', which are interviews and other meetings between contractor candidates and [[CNM Cyber Project Manager]] organized to discuss potential entering into a [[contract]] and/or to make that decision.
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:* '''Hiring events''', which are interviews and other meetings between contractor candidates and [[CNMCyber Project Manager]] organized to discuss potential entering into a [[contract]] and/or to make that decision.
:* '''Outreach events''', which are [[CNM Cyber event]]s organized to promote the ''Cyber'', the ''Cloud'', its [[#Team|Team]], technologies, needs, and services to outreach to current and potential clients and participants. Specifically to the ''Coords'', the outreach products include [[Week at CNM Cyber]] events, which are weekly meetings of the ''Coords'' who present (a) what they accomplished last week, (b) what they plan to do next week, and (c) what assistance do they need. The outreach events are normally published at the [[CNM Cyber Meetup]] group.
 
 
:* '''Product meetings''', which are meetings organized (a) to discuss deliverable features, (b) to make deliverable decisions, and/or (c) to communicate those decisions.
 
:* '''Product meetings''', which are meetings organized (a) to discuss deliverable features, (b) to make deliverable decisions, and/or (c) to communicate those decisions.
 
:* '''Project meetings''', which are meetings organized (a) to discuss project features, (b) to make project decisions, and/or (c) to communicate those decisions.
 
:* '''Project meetings''', which are meetings organized (a) to discuss project features, (b) to make project decisions, and/or (c) to communicate those decisions.
  
: Within the [[#Project results|Project results]], the outreach events represent [[project output]]s. The other meetings should be considered as [[project scrap]]; those meetings are used to develop [[#Documents|Documents]].
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: Although [[CNMCyber event]]s can be considered as meetings, the ''Coords'' don't normally organize them. Either [[Careerprise contractor]]s or [[CNM Event Organizer]]s shall organize them; however, if neither ''contractors'' nor organizers are available, the ''Coords'' may step in.
  
: Moreover, meetings tend to address a number of purposes. For instance, meetings of the [[CNM Technology Board]] may touch both product and project features and decisions. When they are open to the general public, they also serve the outreach purpose.
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: At the same time, the ''Coords'' shall participate, synchronically or asynchronically, in [[CNMCyber This Week]] events, which are weekly meetings of the ''Coords'' who present (a) what they accomplished last week, (b) what they plan to accomplish next week, and (c) what assistance do they need.
 +
 
 +
: Within the [[#Project results|Project results]], the meetings immediately produce [[project scrap]]s. Their archived recordings are [[#Records|Records]]. The meetings are used to develop [[#Documents|Documents]].
  
 
===Records===
 
===Records===
 
: Generally speaking, a [[record]] is a piece of matter that (a) presents data and (b) cannot further be edited or revised unless losing the status of a record. For instance, a signed contract, which is a [[record]], can be used as a [[prototype]] to create new [[document]]s.
 
: Generally speaking, a [[record]] is a piece of matter that (a) presents data and (b) cannot further be edited or revised unless losing the status of a record. For instance, a signed contract, which is a [[record]], can be used as a [[prototype]] to create new [[document]]s.
  
: To support development of [[#Cyber products|Cyber products]], the ''Coords'' collect records, place them in designated spaces, and, if applicable, manage their storage. Special [[standing operating procedure]]s ([[standing operating procedure|SOP]]s) shall designate spaces for that purpose. Those records may include:
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: To support development of [[CNMCyber product]]s, the ''Coords'' collect records, place them in designated spaces, and, if applicable, manage their storage. Special [[standing operating procedure]]s ([[standing operating procedure|SOP]]s) shall designate spaces for that purpose. Those records may include:
 
:* '''Archived files''' such as videos, audios, textual files, as well as coded and programmed scripts.
 
:* '''Archived files''' such as videos, audios, textual files, as well as coded and programmed scripts.
 
:* '''Databases''' of contacts, competencies of contractors, characteristics of tested software, etc.
 
:* '''Databases''' of contacts, competencies of contractors, characteristics of tested software, etc.
:* '''Enterprise records''' such as [[contract]]s, which are legally-binding agreements, applications and reports that are officially submitted to governmental bodies and partners, identification and other personal documents of ''Cyber's'' employees that the law requires to keep in the enterprise system, accounting records, etc. At the ''Cyber'', enterprise records are stored at [[CNM Venture]].
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:* '''Enterprise records''' such as [[contract]]s, which are legally-binding agreements, applications and reports that are officially submitted to governmental bodies and partners, identification and other personal documents of ''Cyber's'' employees that the law requires to keep in the enterprise system, accounting records, etc. At the ''Cyber'', enterprise records are stored at [[CNM Corp]].
 
:* '''Product records''' such as approved requirements for the project deliverable are posted at [[CNM Wiki]]. To be product records, they need to be protected from unauthorized edits and belong to the [[:Category: Product records|Product records]] category.
 
:* '''Product records''' such as approved requirements for the project deliverable are posted at [[CNM Wiki]]. To be product records, they need to be protected from unauthorized edits and belong to the [[:Category: Product records|Product records]] category.
:* '''Project records''' are kept at several spaces depending on their nature. Project reports are posted at the [[CNM Cloud Usable]] wikipage. Legally-binding documents are stored at [[CNM Venture]]. Accepted deliverables are stored at [[CNM Repo]].
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:* '''Project records''' are kept at several spaces depending on their nature. Project reports are posted at the [[CNMCyber Usable]] wikipage. Legally-binding documents are stored at [[CNM Corp]]. Accepted deliverables are stored at [[CNM Lab]].
:* '''Publications''' such as minutes of meetings and others textual records that reflect past events, content of [[CNM Repo]], [[CNM Page|Page]], [[CNM Social|Social]], and [[CNM Wiki|Wiki]], as well as those postings on [[YouTube]], [[CNM Cyber Meetup]], and other [[social media]] that the ''Coords'' may make. There is no single place for publications' storage at the ''Cyber''; they are posted at different media. [[CNM Wiki]] can be used for development of publications; appearance of [[CNM app]]s at the [[WWW]] can also be considered as publications.
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:* '''Publications''' such as minutes of meetings and others textual records that reflect past events, content of [[CNM Lab]], [[CNM Page|Page]], [[CNMCyber.com]], and [[CNM Wiki|Wiki]], as well as those postings on [[YouTube]], [[CNMCyber Meetup]], and other [[social media]] that the ''Coords'' may make. There is no single place for publications' storage at the ''Cyber''; they are posted at different media. [[CNM Wiki]] can be used for development of publications; appearance of [[CNM app]]s at the [[WWW]] can also be considered as publications.
:* '''Technology records''' such as access credentials and detailed descriptions of software used in the ''Cloud''. At the ''Cyber'', technology records are stored at [[CNM Repo]].
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:* '''Technology records''' such as access credentials and detailed descriptions of software used in the ''Cloud''. At the ''Cyber'', technology records are stored at [[CNM Lab]].
  
 
: Within the [[#Project results|Project results]], the records represent [[project output]]s by their definition.
 
: Within the [[#Project results|Project results]], the records represent [[project output]]s by their definition.
 
==Work in general==
 
The ''Coords'' work is to facilitate someone else's performance on [[#Projects vs operations|Projects vs operations]] related to [[#Cyber products|Cyber products]]. The ''Coord'' [[#Choice of work|chooses]] the paid work from the [[#Authorized work|Authorized work]]; alternatively, the ''Coord'' may propose own work, which may or may not be authorized for compensation.
 
 
===Choice of work===
 
: By default, the ''Coords'' choose [[#Endeavors|Endeavors]] that suit them best. [[CNM Cyber Project Manager]]s may ask a ''Coord'' to take an urgent or specific project when they know anything professional about the ''Coord''. That means that the ''Coords'' have to choose their first endeavor at least.
 
 
: The work of the ''Coords'' is paid when they work on those endeavors that funding is authorized on the '''[[CNM Cloud Usable]]''' wikipage. That page contains links to:
 
:* Endeavors that the ''Coords'' can work on. Those pages are called "endeavor pages" and are combined in the [[:Category:CNM Cyber endeavors]]; for instance, [[WordPress for CNM Cloud]].
 
:* Products that should emerge as a result of the ''Coords'' work. Those pages are called "product pages" and are combined in the [[:Category:CNM Cyber products]]; for instance, [[CNM WordPress]].
 
 
: Any ''Coord'' is welcome to pick any endeavor he or she would like to work on. In addition, the ''Coords'' are encouraged to propose their own endeavors.
 
 
===Hours of work===
 
: The ''Coords'' choose their schedule. Rarely, they get more than 20 hours a week to leave enough time for looking for an [[entry-level job]] or another regular employment. The ''Coords'' are encouraged to serve as [[#Contractors|Contractors]] outside of their ''Coord's'' work; there are no limits on hours of contracting.
 
 
===How to start===
 
: Are you interested in getting started as the ''Coord''? Please follow a step-by-step instruction as follows:
 
:# '''Read''' this wikipage. If you cannot read, you cannot work. This wikipage contains everything you need; however, its content is neither intuitive nor user-friendly yet.
 
:# '''Ask''' questions. Questions are a huge part of your work; if you cannot ask, you cannot work. If you prefer videoconferences, attend any [[Week at CNM Cyber]] event. You will have opportunities to ask questions and get responses in real time.
 
:# '''Study''' this wikipage to be ready to discuss two topics: (a) what paragraph is intentionally left unclear and (b) what section can be taken out without big harm. You will be offered to discuss those topics during your job interview. Why? If you don't know your job, you cannot work.
 
:# '''Understand''' why the ''Cyber'' project is undertaken and what value is expected from the ''Coord''. That's simple. If you cannot deliver what the [[#Customer|Customer]] pays for, you cannot work. Everything that the [[#Customer|Customer]] pays for is stated on this very wikipage.
 
:# '''Wait''' for 2-3 months if you cannot understand what your objectives are. There is a chance that the course and/or videos will be developed out of this wikipage during that time. The introductory courses will be available at https://cert.cnmcyber.com after registering at https://opplet.net/user/register ; the videos will be published at [[CNM Tube]] and [[YouTube]]. Some of course wiki-materials are linked to [[CNM Cyber Welcome Session]], [[CNM Cyber Orientation]], and [[CNM Cyber Placement]] wikipages
 
:# '''Pick up''' your first endeavor at the [[CNM Cloud Usable]] wikipage when you understand what your objectives are. You may have no idea what that particular endeavor is about. First of all, no endeavor is fully clear and, secondly, to learn about one endeavor is always simpler that to learn about many. When you really studied this very wikipage, you should know how to go about that endeavor. If you cannot pick your project, you cannot start working as the ''Coord''.
 
:# '''Contact''' the [[#Customer|Customer]] while stating (a) the effort you picked, (b) what you plan to deliver, and (c) how much time you expect to work in order to deliver what you plan to deliver.
 
 
: By the way, you can be paid to ask questions about this wikipage when you identify the endeavor behind that page.
 
 
===Supervision===
 
: The ''Coords'' work with no supervision. They choose their endeavors, get or don't get the [[#Customer|Customer]]'s authorization, collaborate with the [[#Administrators|Administrators]], [[#What Coords produce|produce what the ''Coords'' produce]], and submit the outputs of their work.
 
  
 
==Endeavors==
 
==Endeavors==
 
For the purposes of this very wikipage, ''endeavors'' refer to both [[#Projects vs operations|development projects and management operations]]. Each endeavor can have the ''Coord'' who coordinates this endeavor and, particularly, facilitates the [[#Contractors|Contractors]]' performance. Each ''Coord'' [[#Choice of work|chooses his or her endeavor to coordinate]].
 
For the purposes of this very wikipage, ''endeavors'' refer to both [[#Projects vs operations|development projects and management operations]]. Each endeavor can have the ''Coord'' who coordinates this endeavor and, particularly, facilitates the [[#Contractors|Contractors]]' performance. Each ''Coord'' [[#Choice of work|chooses his or her endeavor to coordinate]].
  
Endeavors may include several projects and/or operations, but the ''Coord'' must concentrate only on one project or operation during one week. The endeavors are listed in the [[:Category:CNM Cyber endeavors|"CNM Cyber endeavors" category]].
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Endeavors may include several projects and/or operations, but the ''Coord'' must concentrate only on one project or operation during one week. The endeavors are listed in the [[:Category: CNMCyber endeavors|"CNMCyber endeavors" category]].
 +
 
 +
===Authorized endeavors===
 +
: Those [[#Endeavors|Endeavors]] that are authorized to practice with are listed on the [[CNMCyber Usable]] wikipage.
  
 
===Endeavor documents===
 
===Endeavor documents===
 
: At [[CNM Wiki]], ''Cyber'' endeavors are documented using two types of wikipages:
 
: At [[CNM Wiki]], ''Cyber'' endeavors are documented using two types of wikipages:
:# The progress on particular endeavors is reported at the [[CNM Cloud Usable]] wikipage.
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:# The progress on particular endeavors is reported at the [[CNMCyber Usable]] wikipage.
:# Endeavor pages document everything, but progress reports. Those pages are listed at the [[:Category:CNM Cyber endeavors|"CNM Cyber endeavors" category]] and include [[project document]]s such as [[project charter]], [[asset register]], [[competency register]], [[stakeholder register]], [[requirements traceability matrix]], [[project scope baseline]], [[project schedule baseline]], [[project cost baseline]], and [[acceptance criteria]].
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:# Endeavor pages document everything, but progress reports. Those pages are listed at the [[:Category: CNMCyber endeavors|"CNMCyber endeavors" category]] and include [[project document]]s such as [[project charter]], [[asset register]], [[competency register]], [[stakeholder register]], [[requirements traceability matrix]], [[project scope baseline]], [[project schedule baseline]], [[project cost baseline]], and [[acceptance criteria]].
  
 
===Projects vs operations===
 
===Projects vs operations===
 
: The ''Coords'' work and/or facilitate someone else's work on endeavors, which are either:
 
: The ''Coords'' work and/or facilitate someone else's work on endeavors, which are either:
:* '''Product development projects''' are development endeavors; they are undertaken to create new products or new features of existing products, which is addressed in the [[#Projects|Projects]] section of this wikipage. Projects are temporary endeavors; they close when the [[#Team|Team]] receive all of the required deliverables and [[#Contractors|Contractors]] receive their compensation. While working on projects, the ''Coords'' are engaged in the [[#Formalizing the project|Formalizing the project]], [[#Specifying the deliverables|Specifying the deliverables]], [[#Planning the project|Planning the project]], [[#Creating the deliverables|Creating the deliverables]], and [[#Commissioning the product|Commissioning the product]] activities.
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:* '''Product development projects''' are development endeavors; they are undertaken to create new products or new features of existing products, which is addressed in the [[#Projects|Projects]] section of this wikipage. Projects are temporary endeavors; they close when [[CNMCyber Team]] receive all of the required deliverables and [[#Contractors|Contractors]] receive their compensation. While working on projects, the ''Coords'' are engaged in the [[#Formalizing the project|Formalizing the project]], [[#Specifying the deliverables|Specifying the deliverables]], [[#Planning the project|Planning the project]], [[#Creating the deliverables|Creating the deliverables]], and [[#Commissioning the product|Commissioning the product]] activities.
:* '''Product management operations''' are operational endeavors; they are undertaken to manage existing [[#Cyber products|Cyber products]], including their service, maintenance, audits and revisions, as well as end of life. [[Ongoing operations]] can be viewed as permanent endeavors, which possibly close only when all of the existing products reach their end of life. While working on projects, the ''Coords'' are engaged in the [[#Managing the product|Managing the product]] activities.
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:* '''Product management operations''' are operational endeavors; they are undertaken to manage existing [[CNMCyber product]]s, including their service, maintenance, audits and revisions, as well as end of life. [[Ongoing operation]]s can be viewed as permanent endeavors, which possibly close only when all of the existing products reach their end of life. While working on projects, the ''Coords'' are engaged in the [[#Managing the product|Managing the product]] activities.
  
 
: Regardless of work on projects or operations, the ''Coords'' are always engaged in the [[#Studying the backgrounds|Studying the backgrounds]] activities and can be engaged in the [[#Hiring the contractors|Hiring the contractors]] and [[#Working with contractors|Working with contractors]] activities.
 
: Regardless of work on projects or operations, the ''Coords'' are always engaged in the [[#Studying the backgrounds|Studying the backgrounds]] activities and can be engaged in the [[#Hiring the contractors|Hiring the contractors]] and [[#Working with contractors|Working with contractors]] activities.
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: For the purposes of this very wikipage, project formalization refers to the set of efforts that is undertaken to the extent necessary to start researching the backgrounds for envisioning of [[#Project deliverables|Project deliverables]] and their production. This formalization aims to setup the stage for [[#Studying the backgrounds|Studying the backgrounds]] activities.
 
: For the purposes of this very wikipage, project formalization refers to the set of efforts that is undertaken to the extent necessary to start researching the backgrounds for envisioning of [[#Project deliverables|Project deliverables]] and their production. This formalization aims to setup the stage for [[#Studying the backgrounds|Studying the backgrounds]] activities.
  
: The formalization shall produce a [[project charter]], which is a document that (a) formalizes a [[project]] out of undocumented change making or development and (b) authorizes the project administration. The charter contains [[#Customer|Customer]]'s [[business requirement]]s or those product and/or project requirements of the [[#Customer|Customer]] that are not negotiable. These requirements shall address some [[business need]]; the terms ''business requirement'' and ''business need'' are synonims and often used interchangeably. At [[CNM Cyber]], they may be stated in one or more of the following:
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: The formalization shall produce a [[project charter]], which is a document that (a) formalizes a [[project]] out of undocumented change making or development and (b) authorizes the project administration. The charter contains [[CNMCyber Customer]]'s [[business requirement]]s or those product and/or project requirements of [[CNMCyber Customer]] that are not negotiable. These requirements shall address some [[business need]]; the terms ''business requirement'' and ''business need'' are synonims and often used interchangeably. At [[CNMCyber]], they may be stated in one or more of the following:
:* [[Business case]]. A description of the [[#Customer|Customer]]'s vision for what and/or how the project shall accomplish. The case may or may not state [[success criteria]] or those [[key performance indicator]]s ([[key performance indicator|PKI]]s) that would or would not constitute the project's success. Any successful project shall satisfy specific [[business need]]s. Generally speaking, the business case constitutes why the project exists.
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:* [[Business case]]. A description of [[CNMCyber Customer]]'s vision for what and/or how the project shall accomplish. The case may or may not state [[success criteria]] or those [[key performance indicator]]s ([[key performance indicator|PKI]]s) that would or would not constitute the project's success. Any successful project shall satisfy specific [[business need]]s. Generally speaking, the business case constitutes why the project exists.
 
:* [[Statement of work]] ([[Statement of work|SOW]]). A document that states hard requirements related to product and project scope, budget, as well as schedule. The statement lists "hard" deliverables and key factors that affect the project work. The statement may or may not indicate project tools, policies, regulatory and governance terms. The budget part of the statement may or may not describe milestones. The schedule part of the statement may or may not describe funds available, work authorization process, and/or constraints to the funds' availability. The statement is often employed as a part of a [[request for proposal]] ([[request for proposal|RFP]]).
 
:* [[Statement of work]] ([[Statement of work|SOW]]). A document that states hard requirements related to product and project scope, budget, as well as schedule. The statement lists "hard" deliverables and key factors that affect the project work. The statement may or may not indicate project tools, policies, regulatory and governance terms. The budget part of the statement may or may not describe milestones. The schedule part of the statement may or may not describe funds available, work authorization process, and/or constraints to the funds' availability. The statement is often employed as a part of a [[request for proposal]] ([[request for proposal|RFP]]).
  
: On a slang, non-negotiable requirements are called "hard requirements". The ''charter'' contains all of the hard requirements that come from the [[#Customer|Customer]]. However, some of hard requirements derive from the laws, availability of workforce, and other environmental factors. They shall be added to a [[requirements traceability matrix]] ([[requirements traceability matrix|RTM]]) during the [[#Studying the backgrounds|Studying the backgrounds]] activities.
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: On a slang, non-negotiable requirements are called "hard requirements". The ''charter'' contains all of the hard requirements that come from [[CNMCyber Customer]]. However, some of hard requirements derive from the laws, availability of workforce, and other environmental factors. They shall be added to a [[requirements traceability matrix]] ([[requirements traceability matrix|RTM]]) during the [[#Studying the backgrounds|Studying the backgrounds]] activities.
  
 
: To coordinate the project formalization, the responsible ''Coord'':
 
: To coordinate the project formalization, the responsible ''Coord'':
:# '''Collects''' data related to the [[business requirement]]s from the [[#Customer|Customer]].
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:# '''Collects''' data related to the [[business requirement]]s from [[CNMCyber Customer]].
 
:# '''Analyses''' the collected data related to [[business need]]s while organizing that data on [[CNM Wiki]].
 
:# '''Analyses''' the collected data related to [[business need]]s while organizing that data on [[CNM Wiki]].
 
:# '''Drafts''' a [[project charter]].
 
:# '''Drafts''' a [[project charter]].
 
:# '''Makes''' sure that the [[statement of work]] ([[statement of work|SOW]]) in the drafted [[project charter]] addresses the [[business need]] and supports the [[business case]].
 
:# '''Makes''' sure that the [[statement of work]] ([[statement of work|SOW]]) in the drafted [[project charter]] addresses the [[business need]] and supports the [[business case]].
:# '''Submits''' the drafted [[project charter]] for the [[#Customer|Customer]]'s approval.
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:# '''Submits''' the drafted [[project charter]] for [[CNMCyber Customer]]'s approval.
 
:# '''Publishes''' the [[project charter]], after its approval, on [[CNM Wiki]].
 
:# '''Publishes''' the [[project charter]], after its approval, on [[CNM Wiki]].
 
:# '''Requests''' (a) assistance of the [[#Administrators|Administrators]] when additional resources are needed and/or (b) changes to the [[project charter]] when new data from existing and/or new sources of data prompt so.
 
:# '''Requests''' (a) assistance of the [[#Administrators|Administrators]] when additional resources are needed and/or (b) changes to the [[project charter]] when new data from existing and/or new sources of data prompt so.
:# '''Reports''' on progress of the project formalization using the [[CNM Cloud Usable]] wikipage.
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:# '''Reports''' on progress of the project formalization using the [[CNMCyber Usable]] wikipage.
:# '''Presents''' the progress, plans and possible concerns during [[Week at CNM Cyber]] meetings.
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:# '''Presents''' the progress, plans and possible concerns during [[CNMCyber This Week]] meetings.
  
 
: The project formalization starts after the [[business need]] is identified and ends when the [[project charter]] is completed.
 
: The project formalization starts after the [[business need]] is identified and ends when the [[project charter]] is completed.
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: For the purposes of this very wikipage, endeavor studies refer to the set of efforts that is undertaken to the extent necessary to start envisioning, planning and managing for the [[project deliverable]]s, their production and management. These studies aim to setup the stage for [[#Specifying the deliverables|Specifying the deliverables]], [[#Planning the project|Planning the project]], and [[#Managing the product|Managing the product]] activities.
 
: For the purposes of this very wikipage, endeavor studies refer to the set of efforts that is undertaken to the extent necessary to start envisioning, planning and managing for the [[project deliverable]]s, their production and management. These studies aim to setup the stage for [[#Specifying the deliverables|Specifying the deliverables]], [[#Planning the project|Planning the project]], and [[#Managing the product|Managing the product]] activities.
  
: Endeavor studies shall produce data needed for (a) envisioning of the product, (b) planning its production, and (c) managing the produced product. At [[CNM Cyber]], the project studies shall produce the following outputs:
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: Endeavor studies shall produce data needed for (a) envisioning of the product, (b) planning its production, and (c) managing the produced product. At [[CNMCyber]], the project studies shall produce the following outputs:
 
:* [[Asset register]], which is a database of assets that can be used in the project. Particularly, those assets include non-human sources of data that are useful for production of project deliverables.
 
:* [[Asset register]], which is a database of assets that can be used in the project. Particularly, those assets include non-human sources of data that are useful for production of project deliverables.
:* [[Competency register]], which is a database of those competencies that can be valuable to ''Cyber'' efforts and their owners, potential and current [[#Contractors|Contractors]] and members of the [[#Team|Team]].
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:* [[Competency register]], which is a database of those competencies that can be valuable to ''Cyber'' efforts and their owners, potential and current [[#Contractors|Contractors]] and members of [[CNMCyber Team]].
:* Product user group at [[CNM Social]], which is a space for project stakeholders to receive project updates and contribute their questions and comments. The group shall be open 24/7 for asynchronous activities; a functioning group shall also meet simultaneously via video-conference on a weekly basis. The groups of [[#COTS software|COTS software]] users tend to be titled in the "CNM/Opplet COTS-name Users" format.
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:* Product user group at [[CNMCyber.com]], which is a space for project stakeholders to receive project updates and contribute their questions and comments. The group shall be open 24/7 for asynchronous activities; a functioning group shall also meet simultaneously via video-conference on a weekly basis. The groups of [[#COTS software|COTS software]] users tend to be titled in the "CNM/Opplet COTS-name Users" format.
:* Product pages at [[CNM Wiki]], which are wikipages on which the product is being developed. The pages that represent [[#COTS software|COTS software]] tend to be titled in the "CNM/Opplet COTS-name" format. They belong to the [[:Category:CNM Cyber products|"CNM Cyber products" category]].
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:* Product pages at [[CNM Wiki]], which are wikipages on which the product is being developed. The pages that represent [[#COTS software|COTS software]] tend to be titled in the "CNM/Opplet COTS-name" format. They belong to the [[:Category:CNM Cyber products|"CNMCyber products" category]].
:* Endeavor pages at [[CNM Wiki]], which are wikipages on which the endeavor is being developed. The pages that represent endeavors on [[#COTS software|COTS software]] tend to be titled in the "COTS-name for CNM Cyber/Cloud/Opplet/Farms" format. They belong to the [[:Category:CNM Cyber endeavors|"CNM Cyber endeavors" category]].
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:* Endeavor pages at [[CNM Wiki]], which are wikipages on which the endeavor is being developed. The pages that represent endeavors on [[#COTS software|COTS software]] tend to be titled in the "COTS-name for CNMCyber/Cloud/Opplet/Farms" format. They belong to the [[:Category: CNMCyber endeavors|"CNMCyber endeavors" category]].
 
:* [[Requirements traceability matrix]], which is a grid that links requirements and their sources.  
 
:* [[Requirements traceability matrix]], which is a grid that links requirements and their sources.  
:* [[Stakeholder register]], which is a database that lists [[stakeholder]]s of the endeavor. Those stakeholders include the [[#Administrators|Administrators]], [[#Team|Team]], those [[#Contractors|Contractors]] that work on the endeavor, as well as regulatory bodies that define and/or constrain endeavor's efforts issuing applicable laws and binding requirements. The complete register contains analysis of stakeholders.
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:* [[Stakeholder register]], which is a database that lists [[stakeholder]]s of the endeavor. Those stakeholders include the [[#Administrators|Administrators]], [[CNMCyber Team]], those [[#Contractors|Contractors]] that work on the endeavor, as well as regulatory bodies that define and/or constrain endeavor's efforts issuing applicable laws and binding requirements. The complete register contains analysis of stakeholders.
  
 
: To coordinate the project studies, the responsible ''Coord'':
 
: To coordinate the project studies, the responsible ''Coord'':
:# '''Identifies''' those available resources that should or can be used in project activities. Human resources include [[#Team|Team]]. Other resources include those presented in the initial [[WorldOpp Pipeline]] courses, on [[CNM Wiki]], existing tools, materials, prototypes, and finished products available at [[CNM Cyber]], on the [[World Wide Web]] and other sources. For off-the-shelf products, developer websites and professional resources like https://stackoverflow.com/ are usually helpful.
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:# '''Identifies''' those available resources that should or can be used in project activities. Human resources include [[CNMCyber Team]]. Other resources include those presented in the initial [[WorldOpp Pipeline]] courses, on [[CNM Wiki]], existing tools, materials, prototypes, and finished products available at [[CNMCyber]], on the [[World Wide Web]] and other sources. For off-the-shelf products, developer websites and professional resources like https://stackoverflow.com/ are usually helpful.
 
:# '''Analyses''' the identified resources with regard to their nature, usefulness, and potential impact while organizing that data on [[CNM Wiki]].
 
:# '''Analyses''' the identified resources with regard to their nature, usefulness, and potential impact while organizing that data on [[CNM Wiki]].
 
:# '''Selects''' those resources and those data that may be used in the project activities.
 
:# '''Selects''' those resources and those data that may be used in the project activities.
 
:# '''Composes''' the [[asset register]], [[competency register]], and [[stakeholder register]].
 
:# '''Composes''' the [[asset register]], [[competency register]], and [[stakeholder register]].
:# '''Forms''' a product user group at [[CNM Social]] if this group hasn't formed yet; refreshes the group if it has already formed.
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:# '''Forms''' a product user group at [[CNMCyber.com]] if this group hasn't formed yet; refreshes the group if it has already formed.
 
:# '''Organizes''' weekly video conferences, as well as other meetings and activities of the user group. Topics of those events shall address the product, its production when the product is under development, work of its administrators, user feedback and market trends.
 
:# '''Organizes''' weekly video conferences, as well as other meetings and activities of the user group. Topics of those events shall address the product, its production when the product is under development, work of its administrators, user feedback and market trends.
 
:# '''Invites''' everyone who is interested in product's development to the user group.
 
:# '''Invites''' everyone who is interested in product's development to the user group.
:# '''Offers''' those experts and specialists who have knowledge, skills, and abilities useful for product specifications or project planning to discuss the deliverable and/or project.
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:# '''Offers''' those experts and specialists who have knowledge, skills, and abilities useful for product specifications or project planning to discuss the deliverable and/or project.
 
:# '''Interviews''' those experts and specialists who agreed to discuss the deliverable and/or project.
 
:# '''Interviews''' those experts and specialists who agreed to discuss the deliverable and/or project.
 
:# '''Collects''' data related to (a) the project deliverables and their production when this deliverable hasn't been deployed yet and (b) product performance when the deliverable has already been deployed, as well as its industry trends.
 
:# '''Collects''' data related to (a) the project deliverables and their production when this deliverable hasn't been deployed yet and (b) product performance when the deliverable has already been deployed, as well as its industry trends.
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:# '''Updates''' the [[asset register]], [[competency register]], [[stakeholder register]], [[requirements traceability matrix]], as well as project and product pages when ever new data from existing and/or new sources emerge.
 
:# '''Updates''' the [[asset register]], [[competency register]], [[stakeholder register]], [[requirements traceability matrix]], as well as project and product pages when ever new data from existing and/or new sources emerge.
 
:# '''Requests''' assistance of the [[#Administrators|Administrators]] when additional resources are needed.
 
:# '''Requests''' assistance of the [[#Administrators|Administrators]] when additional resources are needed.
:# '''Reports''' on progress of the project studies using the [[CNM Cloud Usable]] wikipage.
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:# '''Reports''' on progress of the project studies using the [[CNMCyber Usable]] wikipage.
:# '''Presents''' the progress, plans and possible concerns during [[Week at CNM Cyber]] meetings.
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:# '''Presents''' the progress, plans and possible concerns during [[CNMCyber This Week]] meetings.
  
 
: The project studies start after the [[project charter]] is approved. Collection of requirements, product envisioning, project planning, production, as well as commissioning and management of a product always reveals new factors and data. That is why the studies end with the project closure.
 
: The project studies start after the [[project charter]] is approved. Collection of requirements, product envisioning, project planning, production, as well as commissioning and management of a product always reveals new factors and data. That is why the studies end with the project closure.
  
 
===Specifying the deliverables===
 
===Specifying the deliverables===
: The main goal of the product specification activities is to get the deliverable in a [[state of certainty]], which is determined by the presence of a validated [[product specification]]. This specification is needed to compare the created deliverables against their requirements. To coordinate the product specification, the responsible ''Coord'':
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: The main goal of the product specification activities is to get the deliverable in a [[state of certainty]], which is determined by the presence of a validated [[product specification]]. This specification is needed to compare the created deliverables against their requirements. To coordinate the product specification, the responsible ''Coord'':
:# '''Collects''' data related to [[stakeholder requirement]]s for the project deliverables and [[product specification]]s using the [[asset register]], [[competency register]], and [[stakeholder register]]. This collection includes communications with stakeholders and review of documents and other assets that are registered.
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:# '''Collects''' data related to [[stakeholder requirement]]s for the project deliverables and [[product specification]]s using the [[asset register]], [[competency register]], and [[stakeholder register]]. This collection includes communications with stakeholders and review of documents and other assets that are registered.
 
:# '''Examines''' available prototypes, unfinished and finished products against the collected data.
 
:# '''Examines''' available prototypes, unfinished and finished products against the collected data.
 
:# '''Analyses''' the collected product data while organizing that data on [[CNM Wiki]].
 
:# '''Analyses''' the collected product data while organizing that data on [[CNM Wiki]].
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:# '''Creates''' imaginary personas that would represent each of the identified audience.
 
:# '''Creates''' imaginary personas that would represent each of the identified audience.
 
:# '''Produces''' [[stakeholder requirement]]s for each created persona using [[CNM Wiki]].
 
:# '''Produces''' [[stakeholder requirement]]s for each created persona using [[CNM Wiki]].
:# '''Composes''' [[product specification]]s based on the produced [[stakeholder requirement]]s using [[CNM Wiki]].
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:# '''Composes''' [[product specification]]s based on the produced [[stakeholder requirement]]s using [[CNM Wiki]].
 
:# '''Traces''' in a [[requirements traceability matrix]] the formalized [[stakeholder requirement]]s from their sources to perspective project deliverables.
 
:# '''Traces''' in a [[requirements traceability matrix]] the formalized [[stakeholder requirement]]s from their sources to perspective project deliverables.
:# '''Makes''' sure that (a) the [[product specification]] supports the [[stakeholder requirement]]s and (b) all the deliverable data is published on [[CNM Wiki]].
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:# '''Makes''' sure that (a) the [[product specification]] supports the [[stakeholder requirement]]s and (b) all the deliverable data is published on [[CNM Wiki]].
:# '''Checks''' [[product specification]]s for completeness. This completeness shall be characterized by the presence of conditions for (a) functionality, (b) applicability, and (c) manageability of the deliverables. Conditions for functionality should include measures for product's performance. Conditions for applicability should include measures for product's deployment, testing, diagnostics, accessibility, serviceability, protection, and capacity to recover after disasters; these measures must be documented in product's [[standing operational procedure]] ([[standing operational procedure|SOP]]). Conditions for manageability should include measures for product's monitoring, periodic audits and revisions, as well as timely software updates for the [[#COTS software|COTS software]] products.
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:# '''Checks''' [[product specification]]s for completeness. This completeness shall be characterized by the presence of conditions for (a) functionality, (b) applicability, and (c) manageability of the deliverables. Conditions for functionality should include measures for product's performance. Conditions for applicability should include measures for product's deployment, testing, diagnostics, accessibility, serviceability, protection, and capacity to recover after disasters; these measures must be documented in product's [[standing operational procedure]] ([[standing operational procedure|SOP]]). Conditions for manageability should include measures for product's monitoring, periodic audits and revisions, as well as timely software updates for the [[#COTS software|COTS software]] products.
:# '''Updates''' the [[stakeholder requirement]]s and [[product specification]]s when ever new data from existing and/or new sources emerge.
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:# '''Updates''' the [[stakeholder requirement]]s and [[product specification]]s when ever new data from existing and/or new sources emerge.
 
:# '''Requests''' assistance of the [[#Administrators|Administrators]] when additional resources are needed.
 
:# '''Requests''' assistance of the [[#Administrators|Administrators]] when additional resources are needed.
:# '''Reports''' on progress of the product specification using the [[CNM Cloud Usable]] wikipage.
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:# '''Reports''' on progress of the product specification using the [[CNMCyber Usable]] wikipage.
:# '''Presents''' the progress, plans and possible concerns during [[Week at CNM Cyber]] meetings.
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:# '''Presents''' the progress, plans and possible concerns during [[CNMCyber This Week]] meetings.
  
:The product specification opens when the [[#Customer|Customer]] approves the [[project charter]] and ends with the project closure.
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:The product specification opens when [[CNMCyber Customer]] approves the [[project charter]] and ends with the project closure.
  
 
===Planning the project===
 
===Planning the project===
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:# '''Drafts''' a [[project scope baseline]], [[project schedule baseline]], [[project cost baseline]], and [[acceptance criteria]], based on the resources recorded in the registers.
 
:# '''Drafts''' a [[project scope baseline]], [[project schedule baseline]], [[project cost baseline]], and [[acceptance criteria]], based on the resources recorded in the registers.
 
:# '''Makes''' sure that the [[acceptance criteria]] supports the [[project scope baseline]] and [[project schedule baseline]].
 
:# '''Makes''' sure that the [[acceptance criteria]] supports the [[project scope baseline]] and [[project schedule baseline]].
:# '''Submits''' the drafted [[project scope baseline]], [[project schedule baseline]], [[project cost baseline]], and [[acceptance criteria]] for the [[#Customer|Customer]]'s confirmation.
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:# '''Submits''' the drafted [[project scope baseline]], [[project schedule baseline]], [[project cost baseline]], and [[acceptance criteria]] for [[CNMCyber Customer]]'s confirmation.
 
:# '''Publishes''' the [[project scope baseline]], [[project schedule baseline]], and [[acceptance criteria]], after their confirmation, on [[CNM Wiki]]. To make future negotiations successful, neither the [[project cost baseline]] nor other financial data should be available to the general public.
 
:# '''Publishes''' the [[project scope baseline]], [[project schedule baseline]], and [[acceptance criteria]], after their confirmation, on [[CNM Wiki]]. To make future negotiations successful, neither the [[project cost baseline]] nor other financial data should be available to the general public.
 
:# '''Requests''' (a) assistance of the [[#Administrators|Administrators]] when additional resources are needed and/or (b) changes to the [[project scope baseline]], [[project schedule baseline]], [[project cost baseline]], and/or [[acceptance criteria]] when new data from existing and/or new sources of data prompt so.
 
:# '''Requests''' (a) assistance of the [[#Administrators|Administrators]] when additional resources are needed and/or (b) changes to the [[project scope baseline]], [[project schedule baseline]], [[project cost baseline]], and/or [[acceptance criteria]] when new data from existing and/or new sources of data prompt so.
:# '''Reports''' on progress of the project planning using the [[CNM Cloud Usable]] wikipage.
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:# '''Reports''' on progress of the project planning using the [[CNMCyber Usable]] wikipage.
:# '''Presents''' the progress, plans and possible concerns during [[Week at CNM Cyber]] meetings.
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:# '''Presents''' the progress, plans and possible concerns during [[CNMCyber This Week]] meetings.
  
: Similarly to [[#Specifying the deliverables|Specifying the deliverables]], the project planning opens when the [[#Customer|Customer]] approves the [[project charter]] and ends with the project closure. However, the project plan not entirely, but depends on product specification, while the specification rarely does. The deliverable to be rules what needs to be done, not vice versa. Only impossibility of the specified deliverable production can initiate the change to its product specification.
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: Similarly to [[#Specifying the deliverables|Specifying the deliverables]], the project planning opens when [[CNMCyber Customer]] approves the [[project charter]] and ends with the project closure. However, the project plan not entirely, but depends on product specification, while the specification rarely does. The deliverable to be dictates what needs to be done, not vice versa. Only impossibility of the specified deliverable production can initiate the change to its product specification.
  
 
===Hiring the contractors===
 
===Hiring the contractors===
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: All of those activities shall result in fully-executed [[Careerprise contractor agreement]]. To coordinate the hiring of contractors, the responsible ''Coord'':
 
: All of those activities shall result in fully-executed [[Careerprise contractor agreement]]. To coordinate the hiring of contractors, the responsible ''Coord'':
 
:# '''Evaluates''' whether third-party contractors are needed and, if they are needed, what [[#Types of contractors|Types of contractors]] should be looked for.
 
:# '''Evaluates''' whether third-party contractors are needed and, if they are needed, what [[#Types of contractors|Types of contractors]] should be looked for.
:# '''Provides''' data to the [[#Customer|Customer]] for making the decision either to bring external contractors on the board or not to bring. The positive decision assumes the [[#Customer|Customer]]'s willingness to finance the contractor's work.
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:# '''Provides''' data to [[CNMCyber Customer]] for making the decision either to bring external contractors on the board or not to bring. The positive decision assumes [[CNMCyber Customer]]'s willingness to finance the contractor's work.
 
:# '''Revisits''' the [[#Studying the backgrounds|Studying the backgrounds]] activities to identify those available resources that should or can be used in sourcing, selecting, and hiring of contractors.
 
:# '''Revisits''' the [[#Studying the backgrounds|Studying the backgrounds]] activities to identify those available resources that should or can be used in sourcing, selecting, and hiring of contractors.
 
:# '''Collects''' data related to sourcing, selecting, and hiring of contractors that are able and available to satisfy ''Cyber'' needs using the [[asset register]], [[competency register]], and [[stakeholder register]]. This collection includes communications with stakeholders and review of documents and other assets that are registered.
 
:# '''Collects''' data related to sourcing, selecting, and hiring of contractors that are able and available to satisfy ''Cyber'' needs using the [[asset register]], [[competency register]], and [[stakeholder register]]. This collection includes communications with stakeholders and review of documents and other assets that are registered.
 
:# '''Analyses''' the collected sourcing, selecting, and hiring data while organizing that data on [[CNM Wiki]].
 
:# '''Analyses''' the collected sourcing, selecting, and hiring data while organizing that data on [[CNM Wiki]].
 
:# '''Composes''' solicitation materials including a [[request for proposal]] ([[request for proposal|RFP]]), which is a solicitation announcement, and the list of its placement options.
 
:# '''Composes''' solicitation materials including a [[request for proposal]] ([[request for proposal|RFP]]), which is a solicitation announcement, and the list of its placement options.
:# '''Submits''' the composed materials to the [[CNM Cyber Project Manager]] for their publication.
+
:# '''Submits''' the composed materials to the [[CNMCyber Project Manager]] for their publication.
 
:# '''Revisits''' the [[#Studying the backgrounds|Studying the backgrounds]] activities to update a list of potential contractors in the [[stakeholder register]].
 
:# '''Revisits''' the [[#Studying the backgrounds|Studying the backgrounds]] activities to update a list of potential contractors in the [[stakeholder register]].
:# '''Invites''' the listed contractors to discuss project's deliverables and [[product specification]]s, as well as the project including [[project scope baseline]], [[project schedule baseline]], [[project cost baseline]], and [[acceptance criteria]].
+
:# '''Invites''' the listed contractors to discuss project's deliverables and [[product specification]]s, as well as the project including [[project scope baseline]], [[project schedule baseline]], [[project cost baseline]], and [[acceptance criteria]].
 
:# '''Treats''' the discussions with the contractor candidates as primary sources of data to revisit the [[#Studying the backgrounds|Studying the backgrounds]] activities. Hiring people is a great way to learn about aspects of an endeavor. Conducted interviews shall add to the [[CNM Wiki]] documentation. Particularly, that means publishing on [[CNM Wiki]] the data related to the deliverables and schedules extracted from the discussions. As a rule, meetings with contractors serve two different purposes: (a) selection of right candidates and (b) learning about the deliverables and/or project. Historically, requirements are refined during the recruitment process. If the requirements cannot be formulated during the recruitment process, they themselves shall become deliverables of an intermediary project.
 
:# '''Treats''' the discussions with the contractor candidates as primary sources of data to revisit the [[#Studying the backgrounds|Studying the backgrounds]] activities. Hiring people is a great way to learn about aspects of an endeavor. Conducted interviews shall add to the [[CNM Wiki]] documentation. Particularly, that means publishing on [[CNM Wiki]] the data related to the deliverables and schedules extracted from the discussions. As a rule, meetings with contractors serve two different purposes: (a) selection of right candidates and (b) learning about the deliverables and/or project. Historically, requirements are refined during the recruitment process. If the requirements cannot be formulated during the recruitment process, they themselves shall become deliverables of an intermediary project.
 
:# '''Assists''' in selection of the most promising candidates, negotiations, and other processes aimed to source and select contractors.
 
:# '''Assists''' in selection of the most promising candidates, negotiations, and other processes aimed to source and select contractors.
:# '''Makes''' sure that the contractors are being selected not only because of their ability to speak, write, look well, get in touch on time, respond quickly, and so on, but, primarily, because of their ability to satisfy the [[#Funded demands|Funded demands]] this contractor is being hired to resolve. Specifically, the [[#Customer|Customer]]'s:<ol type="a"><li>Approval of [[acceptance criteria]] makes possible hiring of developers.</li><li>Validation of a [[standing operating procedure]] ([[standing operating procedure|SOP]]) makes possible hiring of servicers.</li><li>Authorization of paid hours makes possible hiring of on-call specialists.</li></ol>If no job vacancy document is available at the moment, the candidates shall be offered to help developing it on a volunteer basis. If the need exists, but all internal and external resources to develop the document are exhausted, the ''Coord'' shall initiate a preliminary project to produce that document.
+
:# '''Makes''' sure that the contractors are being selected not only because of their ability to speak, write, look well, get in touch on time, respond quickly, and so on, but, primarily, because of their ability to satisfy the [[#Funded demands|Funded demands]] this contractor is being hired to resolve. Specifically, [[CNMCyber Customer]]'s:<ol type="a"><li>Approval of [[acceptance criteria]] makes possible hiring of developers.</li><li>Validation of a [[standing operating procedure]] ([[standing operating procedure|SOP]]) makes possible hiring of servicers.</li><li>Authorization of paid hours makes possible hiring of on-call specialists.</li></ol>If no job vacancy document is available at the moment, the candidates shall be offered to help developing it on a volunteer basis. If the need exists, but all internal and external resources to develop the document are exhausted, the ''Coord'' shall initiate a preliminary project to produce that document.
 
:# '''Initiates''' a preliminary project to document the [[#Funded demands|Funded demands]] if own efforts of the ''Coord'' didn't produce that document.
 
:# '''Initiates''' a preliminary project to document the [[#Funded demands|Funded demands]] if own efforts of the ''Coord'' didn't produce that document.
 
:# '''Drafts''' a [[Careerprise contractor agreement]] while using its blueprint and entering subject matters to negotiate or agree.
 
:# '''Drafts''' a [[Careerprise contractor agreement]] while using its blueprint and entering subject matters to negotiate or agree.
 
:# '''Provides''' the prospective and/or selected contractor with the drafted agreement.
 
:# '''Provides''' the prospective and/or selected contractor with the drafted agreement.
:# '''Informs''' the [[#Customer|Customer]] about the readiness of the contract or contract for the full execution. The execution of the contract authorizes the financing of the production of the deliverables by contractors. One of the consultants may be contracted for consultations and/or participation in video conferences.
+
:# '''Informs''' [[CNMCyber Customer]] about the readiness of the contract or contract for the full execution. The execution of the contract authorizes the financing of the production of the deliverables by contractors. One of the consultants may be contracted for consultations and/or participation in video conferences.
 
:# '''Requests''' (a) assistance of the [[#Administrators|Administrators]] when additional resources are needed and/or (b) changes to the [[request for proposal]] ([[request for proposal|RFP]]) when new data from existing and/or new sources of data prompt so.
 
:# '''Requests''' (a) assistance of the [[#Administrators|Administrators]] when additional resources are needed and/or (b) changes to the [[request for proposal]] ([[request for proposal|RFP]]) when new data from existing and/or new sources of data prompt so.
:# '''Reports''' on new contractor hires using the [[CNM Cloud Usable]] wikipage.
+
:# '''Reports''' on new contractor hires using the [[CNMCyber Usable]] wikipage.
:# '''Presents''' the progress, plans and possible concerns during [[Week at CNM Cyber]] meetings.
+
:# '''Presents''' the progress, plans and possible concerns during [[CNMCyber This Week]] meetings.
  
: The hiring of contractors opens when the Customer approves the ''Coord's'' request for the hire. It ends with full execution of the [[Careerprise contractor agreement]].
+
: The hiring of contractors opens when [[CNMCyber Customer]] approves the ''Coord's'' request for the hire. It ends with full execution of the [[Careerprise contractor agreement]].
  
 
===Working with contractors===
 
===Working with contractors===
 
: The main goal of collaboration with endeavor contractors is to enable the [[#Contractors|Contractors]] to deliver rightly right project deliverables or other requested services. To coordinate collaboration with contractors, the responsible ''Coord'':
 
: The main goal of collaboration with endeavor contractors is to enable the [[#Contractors|Contractors]] to deliver rightly right project deliverables or other requested services. To coordinate collaboration with contractors, the responsible ''Coord'':
  
:# '''Serves''' as an liaison between the [[#Customer|Customer]] and contractors, reporting problems that need to be resolved.
+
:# '''Serves''' as an liaison between [[CNMCyber Customer]] and contractors, reporting problems that need to be resolved.
 
:# '''Organizes''' videoconferences or other meetings of parties interested in the project, especially those necessary to resolve problems arising during the project.
 
:# '''Organizes''' videoconferences or other meetings of parties interested in the project, especially those necessary to resolve problems arising during the project.
 
:# '''Collects''' data related to the contractor performance.
 
:# '''Collects''' data related to the contractor performance.
 
:# '''Analyses''' the collected data related to contractor performance while organizing that data on [[CNM Wiki]].
 
:# '''Analyses''' the collected data related to contractor performance while organizing that data on [[CNM Wiki]].
:# '''Initiates''' the process of paying contractors for their work. The process shall be described in a special [[standing operating procedure]] ([[standing operating procedure|SOP]]). Prior to creating it, this start of the process implies a request to the manager or [[#Customer|Customer]].
+
:# '''Initiates''' the process of paying contractors for their work. The process shall be described in a special [[standing operating procedure]] ([[standing operating procedure|SOP]]). Prior to creating it, this start of the process implies a request to the manager or [[CNMCyber Customer]].
 
:# '''Requests''' (a) assistance of the [[#Administrators|Administrators]] when additional resources are needed and/or (b) changes to the fully-executed [[Careerprise contractor agreement]] when new data from existing and/or new sources of data prompt so.
 
:# '''Requests''' (a) assistance of the [[#Administrators|Administrators]] when additional resources are needed and/or (b) changes to the fully-executed [[Careerprise contractor agreement]] when new data from existing and/or new sources of data prompt so.
 
:# '''Revisits''' the [[#Studying the backgrounds|Studying the backgrounds]] activities when new data or new sources of data emerges in order to revisit further the [[#Specifying the deliverables|Specifying the deliverables]] and [[#Planning the project|Planning the project]] activities.  
 
:# '''Revisits''' the [[#Studying the backgrounds|Studying the backgrounds]] activities when new data or new sources of data emerges in order to revisit further the [[#Specifying the deliverables|Specifying the deliverables]] and [[#Planning the project|Planning the project]] activities.  
:# '''Presents''' the progress of collaboration with contractors, plans and possible concerns about that collaboration during [[Week at CNM Cyber]] meetings.
+
:# '''Presents''' the progress of collaboration with contractors, plans and possible concerns about that collaboration during [[CNMCyber This Week]] meetings.
  
 
: The collaboration with contractors opens when their [[Careerprise contractor agreement]] is fully executed. It ends with the closure of the agreement.
 
: The collaboration with contractors opens when their [[Careerprise contractor agreement]] is fully executed. It ends with the closure of the agreement.
  
 
===Creating the deliverables===
 
===Creating the deliverables===
: The main goal of deliverable creation activities is to create rightly right deliverables. "Right" means that every deliverable shall be in a [[state of capability]], which is determined by the fact that the deliverable meets all the [[product specification]]s that have been approved for this deliverable. "Rightly" means that the aggregate of creation activities match the agreed [[acceptance criteria]].
+
: The main goal of deliverable creation activities is to create rightly right deliverables. "Right" means that every deliverable shall be in a [[state of capability]], which is determined by the fact that the deliverable meets all the [[product specification]]s that have been approved for this deliverable. "Rightly" means that the aggregate of creation activities match the agreed [[acceptance criteria]].
  
 
: At the ''Cyber'', [[#Contractors|Contractors]] create [[#Project deliverables|Project deliverables]]. To coordinate the deliverable creation, the responsible ''Coord'':
 
: At the ''Cyber'', [[#Contractors|Contractors]] create [[#Project deliverables|Project deliverables]]. To coordinate the deliverable creation, the responsible ''Coord'':
 
:# '''Initiates''' hiring of development contractors.
 
:# '''Initiates''' hiring of development contractors.
:# '''Plays''' roles of the [[product owner]] and/or [[project owner]] in the absence of other members of the [[#Team|Team]] assigned to those roles. In that case, the ''Coord'' decides how, within the framework of the approved requirements, the deliverable and the project should be.
+
:# '''Plays''' roles of the [[product owner]] and/or [[project owner]] in the absence of other members of [[CNMCyber Team]] assigned to those roles. In that case, the ''Coord'' decides how, within the framework of the approved requirements, the deliverable and the project should be.
 
:# '''Tests''' the deliverable and, if necessary, its parts.
 
:# '''Tests''' the deliverable and, if necessary, its parts.
 
:# '''Collects''' data related to the deliverables under development and their production.
 
:# '''Collects''' data related to the deliverables under development and their production.
 
:# '''Analyses''' the collected project data while organizing that data on [[CNM Wiki]].
 
:# '''Analyses''' the collected project data while organizing that data on [[CNM Wiki]].
 
:# '''Monitors''' the development and execution of the project, including compliance with the budget, schedule and scope of work.
 
:# '''Monitors''' the development and execution of the project, including compliance with the budget, schedule and scope of work.
:# '''Inquiries''' about changes to the [[project charter]], [[product specification]], [[project scope baseline]], [[project schedule baseline]], [[project cost baseline]], and/or [[acceptance criteria]] when new data from existing and/or new sources of data prompt so.
+
:# '''Inquiries''' about changes to the [[project charter]], [[product specification]], [[project scope baseline]], [[project schedule baseline]], [[project cost baseline]], and/or [[acceptance criteria]] when new data from existing and/or new sources of data prompt so.
:# '''Organizes''' a closed-from-the-public-view project space on [[CNM Repo]] for work on the deliverable in addition to the project wikipage on [[CNM Wiki]].
+
:# '''Organizes''' a closed-from-the-public-view project space on [[CNM Lab]] for work on the deliverable in addition to the project wikipage on [[CNM Wiki]].
 
:# '''Invites''' the hired contractor to the project space.
 
:# '''Invites''' the hired contractor to the project space.
:# '''Reports''' to the [[#Customer|Customer]] on the status of the project, collecting, analyzing and summarizing information and trends.
+
:# '''Reports''' to [[CNMCyber Customer]] on the status of the project, collecting, analyzing and summarizing information and trends.
 
:# '''Treats''' creation of deliverables as primary source of data to revisit the [[#Studying the backgrounds|Studying the backgrounds]] activities.
 
:# '''Treats''' creation of deliverables as primary source of data to revisit the [[#Studying the backgrounds|Studying the backgrounds]] activities.
 
:# '''Makes''' sure that the created deliverables (a) represent a complete bundle of products that are listed in the [[Careerprise contractor agreement]] and (b) satisfy their [[acceptance criteria]].
 
:# '''Makes''' sure that the created deliverables (a) represent a complete bundle of products that are listed in the [[Careerprise contractor agreement]] and (b) satisfy their [[acceptance criteria]].
:# '''Recommends''', after the contractor informs about the completion of project work, either (a) acceptance of the deliverables or (b) refusal to accept those deliverables while providing the [[#Customer|Customer]] with explanations for that refusal.
+
:# '''Recommends''', after the contractor informs about the completion of project work, either (a) acceptance of the deliverables or (b) refusal to accept those deliverables while providing [[CNMCyber Customer]] with explanations for that refusal.
 
:# '''Requests''' assistance of the [[#Administrators|Administrators]] when additional resources are needed.
 
:# '''Requests''' assistance of the [[#Administrators|Administrators]] when additional resources are needed.
 
:# '''Revisits''' the [[#Studying the backgrounds|Studying the backgrounds]] activities when new data or new sources of data emerges in order to revisit further the [[#Specifying the deliverables|Specifying the deliverables]] and [[#Planning the project|Planning the project]] activities.  
 
:# '''Revisits''' the [[#Studying the backgrounds|Studying the backgrounds]] activities when new data or new sources of data emerges in order to revisit further the [[#Specifying the deliverables|Specifying the deliverables]] and [[#Planning the project|Planning the project]] activities.  
:# '''Reports''' on progress of the deliverable creation using the [[CNM Cloud Usable]] wikipage.
+
:# '''Reports''' on progress of the deliverable creation using the [[CNMCyber Usable]] wikipage.
:# '''Presents''' the progress, plans and possible concerns during [[Week at CNM Cyber]] meetings.
+
:# '''Presents''' the progress, plans and possible concerns during [[CNMCyber This Week]] meetings.
  
: The deliverable creation opens when the [[#Customer|Customer]] authorizes its financing and ends when the deliverables are accepted. To expedite the project, the creation may start before its [[acceptance criteria]] have developed.
+
: The deliverable creation opens when [[CNMCyber Customer]] authorizes its financing and ends when the deliverables are accepted. To expedite the project, the creation may start before its [[acceptance criteria]] have developed.
  
 
===Commissioning the product===
 
===Commissioning the product===
 
: The main goal of the product commissioning is to obtain the product in its [[state of applicability]], which is determined by the fact that the deliverable is not only functional, but can also be sustainably used for the purpose for which it has been created. In simple words, the commissioning is a transfer of the accepted deliverables from the contractor into ''Cyber'' operations. To coordinate this commissioning, the responsible ''Coord'':
 
: The main goal of the product commissioning is to obtain the product in its [[state of applicability]], which is determined by the fact that the deliverable is not only functional, but can also be sustainably used for the purpose for which it has been created. In simple words, the commissioning is a transfer of the accepted deliverables from the contractor into ''Cyber'' operations. To coordinate this commissioning, the responsible ''Coord'':
:# '''Clarifies''' with [[CNM Cyber Project Manager]]s which members of the [[#Team|Team]] will: (a) deploy the newly-deployed product if it hasn't been deployed yet, (b) test the newly-deployed product, (c) restrict access of the development contractors to the product and product's classified documentation, (d) access the classified documentation on [[CNM Repo]], (e) establish new product operations based on its [[standing operating procedure]] ([[standing operating procedure|SOP]]), and (f) manage hiring of service contractors.
+
:# '''Clarifies''' with [[CNMCyber Project Manager]]s which members of [[CNMCyber Team]] will: (a) deploy the newly-deployed product if it hasn't been deployed yet, (b) test the newly-deployed product, (c) restrict access of the development contractors to the product and product's classified documentation, (d) access the classified documentation on [[CNM Lab]], (e) establish new product operations based on its [[standing operating procedure]] ([[standing operating procedure|SOP]]), and (f) manage hiring of service contractors.
:# '''Initiates''' (a) deployment of the newly-deployed product if it hasn't been deployed yet, (b) [[beta testing]] of the newly-deployed product, (c) restrictions of the development contractors' access to the product and product's classified documentation, (d) new administrator's access to the classified documentation on [[CNM Repo]], (e) establishment of new product operations based on its [[standing operating procedure]] ([[standing operating procedure|SOP]]), and (f) hiring of service contractors.
+
:# '''Initiates''' (a) deployment of the newly-deployed product if it hasn't been deployed yet, (b) [[beta testing]] of the newly-deployed product, (c) restrictions of the development contractors' access to the product and product's classified documentation, (d) new administrator's access to the classified documentation on [[CNM Lab]], (e) establishment of new product operations based on its [[standing operating procedure]] ([[standing operating procedure|SOP]]), and (f) hiring of service contractors.
 
:# '''Collects''' data related to the product commissioning.
 
:# '''Collects''' data related to the product commissioning.
 
:# '''Analyses''' the collected data related to product commissioning while organizing that data on [[CNM Wiki]].
 
:# '''Analyses''' the collected data related to product commissioning while organizing that data on [[CNM Wiki]].
:# '''Publishes''' the documentation received from the contractor on the ''Cloud'' resources. Internal, closed to the public, documentation, such as administrator access to installed software, is published on [[CNM Repo]]. The documentation that can be open to the public without restrictions is published on [[CNM Wiki]].
+
:# '''Publishes''' the documentation received from the contractor on the ''Cloud'' resources. Internal, closed to the public, documentation, such as administrator access to installed software, is published on [[CNM Lab]]. The documentation that can be open to the public without restrictions is published on [[CNM Wiki]].
 
:# '''Requests''' assistance of the [[#Administrators|Administrators]] when additional resources are needed.
 
:# '''Requests''' assistance of the [[#Administrators|Administrators]] when additional resources are needed.
 
:# '''Revisits''' the [[#Studying the backgrounds|Studying the backgrounds]] activities when new data or new sources of data emerges in order to update the [[#Managing the product|Managing the product]] activities.
 
:# '''Revisits''' the [[#Studying the backgrounds|Studying the backgrounds]] activities when new data or new sources of data emerges in order to update the [[#Managing the product|Managing the product]] activities.
:# '''Reports''' on progress of the product commissioning using the [[CNM Cloud Usable]] wikipage.
+
:# '''Reports''' on progress of the product commissioning using the [[CNMCyber Usable]] wikipage.
:# '''Presents''' the progress, plans and possible concerns during [[Week at CNM Cyber]] meetings.
+
:# '''Presents''' the progress, plans and possible concerns during [[CNMCyber This Week]] meetings.
  
 
: The product commissioning opens when the deliverables are accepted and ends when the product is ready to be used in ''Cyber'' operations.
 
: The product commissioning opens when the deliverables are accepted and ends when the product is ready to be used in ''Cyber'' operations.
Line 327: Line 313:
 
:# '''Identifies''' problems and opportunities to improve the product or replace the product with other solutions.
 
:# '''Identifies''' problems and opportunities to improve the product or replace the product with other solutions.
 
:# '''Inventories''' the problems and opportunities that have been identified using ''Cyber's'' [[idea management software]] when it is available; temporarily, [[CNM Wiki]] shall be used.
 
:# '''Inventories''' the problems and opportunities that have been identified using ''Cyber's'' [[idea management software]] when it is available; temporarily, [[CNM Wiki]] shall be used.
:# '''Presents''' the problems and opportunities identified in the inventory to the [[#Customer|Customer]] for making decisions about opening new projects.
+
:# '''Presents''' the problems and opportunities identified in the inventory to [[CNMCyber Customer]] for making decisions about opening new projects.
 
:# '''Requests''' assistance of the [[#Administrators|Administrators]] when additional resources are needed.
 
:# '''Requests''' assistance of the [[#Administrators|Administrators]] when additional resources are needed.
 
:# '''Revisits''' the [[#Studying the backgrounds|Studying the backgrounds]] activities when new data or new sources of data emerges.
 
:# '''Revisits''' the [[#Studying the backgrounds|Studying the backgrounds]] activities when new data or new sources of data emerges.
:# '''Reports''' on progress of the product management using the [[CNM Cloud Usable]] wikipage.
+
:# '''Reports''' on progress of the product management using the [[CNMCyber Usable]] wikipage.
:# '''Presents''' the progress, plans and possible concerns during [[Week at CNM Cyber]] meetings.
+
:# '''Presents''' the progress, plans and possible concerns during [[CNMCyber This Week]] meetings.
  
 
: Product management opens when the product is put into service and ends when the product gets retired.
 
: Product management opens when the product is put into service and ends when the product gets retired.
  
==Cyber products==
+
==Residents' bootcamp==
For the purposes of this very wikipage, ''Cyber products'' refer to the products that are components of the ''Cyber''. They are belong to one of sub-categories of the [[:Category:CNM Cyber products|"CNM Cyber products" category]].
+
: ''Main wikipage: [[CNMCyber Bootcamps]]''
 
 
===Categories of products===
 
: At [[CNM Wiki]], wikipages of ''Cyber'' products belong to several categories.
 
:{|class="wikitable" width=100%
 
!Category!!This wikipage section
 
|-
 
|[[:Category:CNM COTS products|CNM COTS products (category)]]||[[#COTS software|COTS software (wikipage section)]]
 
|-
 
|[[:Category:CNM Cloud products|CNM Cloud products (category)]]||[[#Software systems|Software systems (wikipage section)]]
 
|-
 
|[[:Category:Careerprise marketables|Careerprise marketables (category)]]||[[#Marketables|Marketables (wikipage section)]]
 
|-
 
|[[:Category:CNM customer products|CNM customer products (category)]]||[[#Customer-oriented|Customer-oriented (wikipage section)]]
 
|-
 
|[[:Category:CNM corporate products|CNM corporate products (category)]]||[[#Corporate-oriented|Corporate-oriented (wikipage section)]]
 
|}
 
 
 
: Some products may belong to more than one area. For example, a hands-on training session is a service, but the announcements during it may be for the purpose of being in the market. Apps can be considered software, but apps that are capable and full of content are services first and foremost.
 
 
 
: Moreover, a few intermediate products belong to all of the categories and can be considered as [[#Universal|Universal]].
 
 
 
===Corporate-oriented===
 
: For the purposes of this very wikipage, ''corporate-oriented products'' refer to those ''Cyber'' products that serve the enterprise rather than its customers directly. Basically, the talk is about ''Cyber'' administration that covers personnel, legal, financial and organizational issues. Those products are listed in the [[:Category:CNM corporate products|"CNM corporate products" category]] and may include:
 
:* '''Administrative procedures''' for personnel, financial, accounting and legal operations of the organizational structure behind the ''Cloud''.
 
:* '''Corporate events''', in which real people participate physically or remotely, such as interviews of candidates for contractors, meetings of professionals and conferences for potential participants. A separate section of this wikipage, [[#Meetings|Meetings]], is dedicated to them.
 
:* '''Partnerships''', which are contractual agreements to mutually develop and market offers. Historically, the [[#Team|Team]] partnered with two Microsoft stores, in Pentagon City Mall and Tysons Corner Center, several employers, training providers, governmental, and non-profit organizations.
 
:* '''Positions''', which are documented workplaces of associates included in the organizational structure. This very wikipage is the development of one of ''Cyber'' positions. Moreover, the ''Coords'' are welcomed to own their role, which assumes both (a) developing and updating general instructions, policies, and/or recommendations for the ''Coords'' and (b) contributing to and grooming of the backlog of the ''Coord's'' tasks at the [[CNM Cloud Usable]] and related wikipages.
 
:* '''Relationships''' with potential and existing clients such as exhibitors, contractors and partners. Stakeholders are involved in communications through (a) hiring contractors to turn those descriptions that the [[#Customer|Customer]] approved into the [[#Cyber products|Cyber products]], (b) hiring employees for developed positions, (c) participation of potential ''Cyber'' participants in events organized by the project.
 
:* '''Structures''' such as an [[organizational structure]] to organize the work of [[#Team|Team]]; their rights and duties are determined by positions.
 
 
 
===Customer-oriented===
 
: For the purposes of this very wikipage, ''customer-oriented products'' refer to those ''Cyber'' products that are designed to serve the customers, but not marketed separately. At the ''Cyber'', any [[#Marketables|Marketable]] is a package of "customer-oriented products". Those products are listed in the [[:Category:CNM customer products|"CNM customer products" category]] and may include:
 
:* '''Content''', such as texts, illustrations and multimedia materials that can be used in [[CNM app]]s.
 
:* '''Customer support''' for end-users, potential participants and partners of the ''Cyber''.
 
:* '''[[End-user application]]s''' known as [[CNM app]]s that can be used by current and potential students, apprentices and employees of the ''Cyber''.
 
:* '''Information resources''' for attracting potential partners and clients of the ''Cyber'', such as websites, social media materials, and mailing lists, as well as standard messages, invitations and advertisements.
 
 
 
: Obviously, there are some interconnections between products areas. For instance, any [[CNM app]] needs its content and so on. At the ''Cyber'', [[#Software products|Software products]] are not considered as ''customer-oriented products'' since the ''Cyber'' doesn't offer software on the market.
 
 
 
===Personnel development===
 
:In terms of the development of human resources, the results of the work of the ''Coord'' can be:
 
:# Sourcing and orientation of contractors and new ''Coords'' by:
 
:#* Development of ads, own website and other resources.
 
:#* Placement of ads on specialized sites, social networks such as [[Telegram]], [[TikTok]], and [[Instagram]], as well as other channels.
 
:#* Conducting video conferences and other events for interested parties.
 
:#* Finding partners among commercial, public and government organizations.
 
:# Development of professional knowledge, skills and abilities of the existing workforce and new recruits. That includes facilitating of training and participating in mentor-[[protégé]] arrangements.
 
 
 
===Software systems===
 
: For the purposes of this very wikipage, ''software systems'' refer to those ''Cyber products'' that are assembled of two or more specially-written and/or [[commercial off-the-shelf]] ([[commercial off-the-shelf|COTS]]) software packages. At [[CNM Wiki]], they are listed in the [[:Category:CNM Cloud products|"CNM Cloud products" category]] and may include the following [[information technology]]:
 
:* [[CNM Farms]], including tools for their [[high availability]] and recovery.
 
:* [[Opplet]] that serves both end-user applications called [[CNM app]]s and end-users directly.
 
:* [[CNM app]]s as software. Some application developments concern only their software, some - only the content used in the provision of services, some developments combine both.
 
 
 
===Universal===
 
: For the purposes of this very wikipage, ''universal products'' refer to those ''Cyber'' products that belong to all of the product categories. They include:
 
:* '''Labor resources'''. All products require someone's work on them. Thus, sourcing, selecting, onboarding, and development of labor resources belong to every of the categories. On this very wikipage, the [[#Personnel development|Personnel development]] section reflects those products. All in all, development of human resources generally and the ''Coords'' particularly is the primary of [[#Cyber objectives|Cyber objectives]].
 
:* '''Testing''' of [[project input]]s and [[deliverable]]s under development. At the ''Cyber'', those projects that are undertaken in order to obtain testing results only are rare. The ''Coords'' execute the overwhelming majority of testing while obtaining other deliverables or simply utilizing existing ''Cyber'' products such as this very wikipage.
 
:* '''[[#What Coords produce|What the Coords produce]]''' such as [[#Meetings|Meetings]], [[#Documents|Documents]], [[#Records|Records]], and [[#Communications|Communications]] to facilitate development and management of ''Cyber'' products. ''Cyber'' products are outcomes rather than outputs of the ''Coords<nowiki>'</nowiki> work.
 
 
 
==COTS software==
 
[[Commercial off-the-shelf]] ([[Commercial off-the-shelf|COTS]]) software powers (a) [[CNM app]]s, (b) a significant part of [[Opplet]], and (c) all of [[CNM Farms]] products. Those ''COTS''-based products belong to the [[:Category:CNM COTS products|"CNM COTS products"]] category.
 
 
 
===Packages===
 
: At the ''Cyber'', the COTS-related products shall come in packages as follows:
 
:# '''Documentation''' that describes the software in technical details at [[CNM Wiki]] and access details at [[CNM Repo]].
 
:# '''Hands-on assignments''' that CNM learners can use to get accustomed with the software while using its hands-on training systems and applications.
 
:# '''Lectios''' that provide CNM learners with knowledge about the deployed software.
 
:# '''Presentations''' that presents the software to its new users in the multimedia, video, just audio, and/or just graphic formats.
 
:# '''Software''' that powers core, hands-on training, and experiential systems and applications. This software tend to be titled in the "CNM/Opplet COTS-name" format. For example, [[CNM MediaWiki]] powers the [[CNM Wiki]], [[Inplz Wiki]], and [[Kryvi Wiki]] applications.
 
:# '''User group''' at [[CNM Social]]; the group may organize software-related events and produce newsletters.
 
 
 
===Software instances===
 
: At the ''Cyber'', the COTS-powered software may be installed in various instances as follows:
 
:* '''CNM instance''' that CNM patrons can use to get benefited from the functions for which this software has been created. For example, you are using [[CNM Wiki]] while reading these lines. For example, you are using [[CNM Wiki]] while reading these lines.
 
:* '''Inplz instance''' that CNM learners can use for their structured practical training. For example, the learners shall be able to use [[Inplz Wiki]] to complete their hands-on assignments after going through those lectios that cover [[CNM MediaWiki]].
 
:* '''Kryvi instance''' that CNM felows can use on their fellowships and entry-level jobs. For example, [[Kryvi Wiki]] shall be an experiential instance of [[CNM MediaWiki]].
 
 
 
==Marketables==
 
For the purposes of this very wikipage, [[marketable]]s refer to those products that [[The Economic Group]] offers to the general public and positions on the market. All of ''Cyber'' marketables are largely undeveloped yet; that is why the ''Coords'' are urgently needed.
 
 
 
At the ''Cyber'', its marketables are called "Careerprise marketables", assembled from [[#Customer-oriented|Customer-oriented]] products, and listed in the [[:Category:Careerprise marketables|"Careerprise marketables" category]].
 
 
 
===Career services===
 
: Those [[career service]]s that [[The Economic Group]] offers to the general public and positions on the market include:
 
:* '''[[Careerprise support]]'''. A buffet-style range of career services delivered by specialists and experts such as resume writing, public relations management, job search assistance, [[talent representation]], [[mentorship]] or support of [[mentor]]s, as well as vocational guidance and training.
 
:* '''[[CITPMA|Certified IT Project Management Associate]]''' ([[CITPMA]]) certification is designed to assess competencies in basic [[information technology]], [[project management]], and [[soft skill]]s. The ''Coords'' are certified upon successful graduation automatically.
 
:* '''[[CNM Cyber]]''' (as web-based resources). The ''Cyber'' is a web platform for those who are on the job market, going to be there, or wish to be there. Its end-user computer-led resources encompass [[CNM app]]s, [[Kryvi app]]s, and [[Inplz app]]s. The general public can find here career-oriented courses, hands-on training facilities, information banks, as well as access to human-led [[Careerprise support]], [[#Introductory jobs|Introductory jobs]], [[#Professional networks|Professional networks]], and [[#Public events|Public events]]. As a workspace, the ''Cyber'' is capable to accommodate internships for partners' interns, practical experience for the ''Coords'', and apprenticeships for graduates from the ''Coord'' position.
 
:* '''[[iDosvid]]'''. The version of the ''Cyber'' that is oriented on middle- and high-school students.
 
:* '''[[WorldOpp Pipeline]]'''. The aggregate of all career services of [[The Economic Group]].
 
 
 
===Introductory jobs===
 
: ''Introductory jobs'' is the signature offer of [[The Economic Group]] on the workforce market. This component makes its [[#Career services|Career services]] unique; this is also the "heart" of [[WorldOpp Pipeline]]. ''Introductory'' means that those jobs come with complete preparation for them. Anyone can possibly start from scratch and land the pre-entry-level position, the ''Coord'', in order to gain work experience, get introduced to various professions, and pick up the one to pursue further.
 
 
 
: On its platform, the ''Cyber'' offers a few professional positions to [[CITPMA|Certified IT Project Management Associate]]s ([[CITPMA]]s) and/or the ''Coord'' graduates. These positions are:
 
:* '''[[CNM Cyber Project Manager]]s''' are responsible for resolving administrative, personnel, financial, legal and organizational issues. In particular, the executive officer assigns projects to the Coordinators, places advertisements for hiring contractors, gives the coordinators recruiter access and pays the project budgets. The executive director can be called a "super-coordinator". If the ''Coords'' work on one endeavor, which they choose on their own, the executive is responsible for the entire group of developments and operations, including finance, personnel, administration of the ''Coords'', and so on. At the moment, the [[#Customer|Customer]] plays the role of ''Cyber'' executive, but he does it temporarily, until such a person or people are found.
 
:* '''[[CNM Cyber Recruiter]]s''' ensure that the recruiting process is in place, there are candidates for Coords and, with the approval of the [[#Customer|Customer]], for other full-time positions in the recruiting "pipeline", and also advise on those developments that relate to recruiting. In their projects, the ''Coords'' also play the role of recruiters and take over the hiring of contractors. Unlike recruiters, the ''Coords'' discuss requirements and other [[project document]]s with candidates. The ''Coords'' turn to recruiters in cases where their own competencies or resources are not enough to attract contractors.
 
:* '''[[CNM Cyber Security Analyst]]s''' monitor, analyze, and revise security of the ''Cyber'' and adequacy of its security policies.
 
:* '''[[CNM System Administrator]]s''' ensure the stability of the ''Cloud's'' operations and advise on technological developments.
 
:* '''[[CNM Systems Engineer]]s''' design new [[#Software systems|Software systems]] and revise the existing ones.
 
:* '''[[CNM Web Developer]]s''' develop [[website]]s of the ''Cyber''.
 
 
 
: Those jobs come with vocational guidance, training, support of [[mentor]]s, and other [[Careerprise service]]s, as well as the ''Cyber'' workspace. The workspace comes with administrative procedures for hiring and retaining of its workforce, end-user applications for person's work, as well as personnel meetings, marketing campaigns to attract candidates, and so on.
 
 
 
: More positions are available through ''Cyber'' partners. [[The Economic Group]] is constantly looking for new opportunities for ''Cyber'' customers.
 
 
 
===Partnerships===
 
: The [[#Team|Team]] produces itself just three [[marketable]]s, which are (a) [[CITPMA|Certified IT Project Management Associate]] ([[CITPMA]]) certification, (b) [[CNM Cyber]] (as web-based resources), and (c) the first three stages of [[WorldOpp Pipeline]]. However, it markets not only services that it produces.
 
 
 
: All the other services are produced by ''Cyber'' partners. To source, select, contract, onboard, and retain partners, the [[#Team|Team]] must offer partnerships on the market. There are three basic patterns of partnerships:
 
:# ''Cyber'' partners offer the [[Category:Careerprise marketables|''Cyber'' marketables]] to their customers.
 
:# The [[#Team|Team]] offers partner's marketables to its customers.
 
:# ''Cyber'' partners and the [[#Team|Team]] together develop new marketables.
 
 
 
: The [[#Team|Team]] assembles partners' marketables and, altogether with its own ones, positions and promotes them on the market.
 
 
 
===Professional networks===
 
:  Human connections is the key to many jobs; that is why the [[#Team|Team]] is building its professional networks including:
 
:* '''[[CNM industry councils]]'''. Groups of professionals who work in the industries related to the ''Cyber''.
 
:* '''[[CNM professional committees]]'''. Groups of professionals who work in the positions related to the ''Cyber''.
 
:* '''[[CNM User Group]]'''. The group of [[end-user]]s of the ''Cyber'' to discuss its challenges and possible solutions.
 
:* '''[[Society of Sysadmins]]'''. The group of [[system administrator]]s that is supported by the ''Cyber''.
 
 
 
===Public events===
 
: The [[#Team|Team]] organizes [[CNM Cyber event]]s in order to position the ''Cyber'' on the market and to:
 
:# Attract prospective contractors, customers, and partners. Those outreach events are marketing efforts to reach out to current and potential customers on the labor market and business services market in order to gain their attention, build their interest, arise their desire to utilize ''Cyber'' opportunities and not the products of the competitors, as well as to motivate them to act in that direction.
 
:# Generate revenues. Some events come in the [[freemium]] mode; basic events are free-of-charge; however, some extras might be paid.
 
 
 
: Those events are combined in series such as:
 
:* '''[[Week at CNM Cyber]]'''. The series of free-of-charge events that the ''Coords'' organize to exchange ideas, to present new developments and plans, as well as to market their work.
 
:* '''[[CNM Cyber Guided Tours]]'''. The series of freemium-mode events that are organized to present technologies of the ''Cyber''. The basic attendance is free-of-charge; hands-on access to the technologies and/or one-on-one consultations are paid.
 
 
 
: More public meetings, in which real people participate physically or remotely, may be organized by the [[#Professional networks|Professional networks]].
 
 
 
==Market presence==
 
For the purposes of this very wikipage, [[market presence]] refers to the [[#Team|Team]]'s efforts to present its [[#Marketables|Marketables]] on the markets, so their current and potential customers can find and take advantage of them. While accomplishing that goal, the ''Coords'' may work on a variety of marketing products generally or marketing communications specifically.
 
 
 
===Communications to build===
 
: The [[#Team|Team]] shall create a variety of communications in order to reach out to prospective ''Coords'', contractors, partners, supporters, as well as paying customers. [[Customer relationship management]] (or [[Customer relationship management|CRM]]) is an important part of these efforts. While documenting their efforts in [[customer relationship management system]]s (or [[Customer relationship management system|CRMS]]), the ''Coords'' may coordinate endeavors to produce marketing communications as follows:
 
:* '''[[Customer support]]''' is a contact person or people who assist customers in installing, upgrading, maintaining, using, and/or disposing a product correctly and cost effectively.  In the case of the ''Cyber'', its ''customer support'' shall yet be designed.
 
:* '''[[Help desk]]''' is a contact person or people who provide the customers with technical assistance and troubleshooting. In the case of the ''Cyber'', its ''help desk'' shall yet be designed.
 
:* '''[[Marketing outlet]]s''', in the case of the ''Cyber'', are efforts to establish points of [[#Team|Team]]'s direct contact with prospective contractors, customers, partners, and supporters. ''Cyber's'' booth at a job fair or table at the [[marketplace]]s would be an example of physical point of contact. ''Marketplaces'' refer to virtual and physical locations where sellers and buyers regularly gather to buy and sell products. Virtual points of contact may include (a) corporate profiles at web-based marketplaces, including [[freelance marketplace]]s such as [[Fiverr]] and [[Upwork]], (b) corporate channels at [[videosharing platform]]s such as [[TikTok]] and [[YouTube]], (c) corporate pages or groups at [[social networking platform]]s such as [[Facebook]], [[LinkedIn]], [[Meetup]], and [[Twitter]], and (d) other direct marketing opportunities given by third parties. For example, some [[job-search website]]s feature free announcements; the [[#Team|Team]], particularly, used [[robota.ua]] and [[work.ua]] to look for potential ''Coords'' in Ukraine. As another example, the [[#Team|Team]] once considered publishing its courses at [[learning platform]]s such as [[Udemy]].
 
:* '''[[Public relations]]''' ([[Public relations|PR]]), in the case of the ''Cyber'', is efforts to transfer marketing messages from the [[#Team|Team]] to mass media and/or the general public directly. While [[publicity]] is controlled by external media, the [[#Team|Team]] controls ''PR''.
 
:* '''[[Stakeholder communications]]''', in the case of the ''Cyber'', are efforts to transfer marketing messages such as [[newsletters]] from the [[#Team|Team]] to those who are listed in the [[stakeholder register]] directly.
 
:* '''[[UX design]]''' is efforts to enhance user satisfaction with marketables by improving their accessibility, credibility, desirability, findability, usability, usefulness, and value. Any product implies some unspoken and unwritten messages; ''Cyber'' products are not exceptions. Good marketing of bad products just increase user dissatisfaction. That is why the ''Coords'' are encouraged to take into consideration [[user experience design]] while working on ''Cyber'' products.
 
:* '''[[#Websites|Websites]]''', in the case of the ''Cyber'', are composed of [[lead-generation websection|lead-generation]], [[prospect-education websection|prospect-education]], and [[deal-closing websection]]s. A special section of this very wikipage, [[#Websites|Websites]], is dedicated to them.
 
 
 
===Communications to buy===
 
: The [[#Team|Team]] may purchase a variety of communications in order to reach out to prospective ''Coords'', contractors, partners, as well as paying customers. The ''Coords'' may coordinate endeavors to buy marketing communications as follows:
 
:* '''[[Advertising]]''', in the case of the ''Cyber'', is buying media's delivery of marketing messages to potential contractors, customers, partners, and supporters. The world's oldest forms of advertising are, probably, vocal announcements and distribution of samples, especially, in public spaces. Published advertising is either posting messages on something like walls or billboards that people can physically see or distributing something like leaflets hand-to-hand. Radio and television are considered as traditional electronic media; while mobile and web are new ones. The [[#Team|Team]], for examples, may purchase advertising to support its activities at [[marketplace]]s and [[social media]]. Often, but not necessarily, ''advertising'' also entails creation of marketing messages. If so, their ownership depends on agreements.
 
:* '''[[Personal selling]]''' (outsourced), in the case of the ''Cyber'', is hiring agents, brokers, and/or sales representatives to promote one or more ''Cyber'' products to their potential customers on a one-to-one basis. Obviously, ''personal selling'' is the most expensive form of marketing communications. That is why the [[#Team|Team]] tends to hire those on a [[contingency model]] rather than [[retained model|to retain]] them (see the [[#Payment models|"Payment models"]] section of this very wikipage).
 
 
 
: Communications for sale tend to be less trusted than unpaid ones. Furthermore, ''advertising'' is usually less trustworthy than ''personal selling'', however, trustworthiness of ''personal selling'' heavily depends on seller's features and capacities.
 
 
 
===Communications to earn===
 
: The [[#Team|Team]] may attempt to earn a variety of communications in order to reach out to prospective ''Coords'', contractors, partners, as well as paying customers. The ''Coords'' may coordinate endeavors to earn marketing communications as follows:
 
:* '''[[Publicity]]''', in the case of the ''Cyber'', is efforts to support mass and other media to cover the ''Cyber'' and/or its products on a non-monetary basis. After those efforts, the [[#Team|Team]] no longer controls its content. For instance, a television report may theoretically promote the ''Cyber'' without paying for that; however, the [[#Team|Team]] cannot dictate the TV producer what this report should look like. [[Social media]]
 
:* '''[[Word of mouth]]''' is the transfer of messages from person to person using oral communication. When they say, "a good product sells itself", they probably mean that good products shall generate words of mouth in sufficient amounts. This form of communications is the most effective when the listener trusts the messenger, for instance, a relative or friend. Obviously, the [[#Team|Team]] cannot produce those messages directly; they can be caused by other types of communications, [[#Public events|Public events]], and, especially, ''Cyber'' products when their users like them. At the same time, the ''Coords'' are encouraged to take into consideration possibilities of ''word of mouth'' generation while working on marketing products.
 
 
 
: Earned-media messages tend to be more trusted than, let say, paid-media ones. However, earned-media messages are pretty much always distorted since they pass one or more intermediaries.
 
 
 
==The funnel==
 
On one hand, marketing products are not equal. On another hand, ''Cyber'' consumers shall go through several stages from "barely aware" to, in the best case, "highly loyal". The [[marketing funnel]] concept is deployed to map out the journey consumers undertake while making purchases, re-purchases, and/or advocating actions from the marketer's perspective. This concept utilizes a funnel as an analogy because the number of "barely aware" consumers is much larger than "highly loyal" ones.
 
 
 
A [[purchase funnel]] is the ''marketing funnel'' that is viewed from the buyer's perspective. A [[sales funnel]] represents the portion of the ''marketing funnel'' that describes a sales stages. It has three clearly-distinctive conversion points: (a) a visitor to a lead, (b) the lead to an educated prospect, and (c) the educated prospect to a customer.
 
 
 
The funnels need to be taken into consideration in building [[#Marketables|Marketables]] such as [[#Website developments|Website developments]] and their marketing campaigns. The ''Coords'' are encouraged to be aware of the various levels of the funnel and marketing products that are utilized at those levels.
 
 
 
===Top of the funnel===
 
: The top of the funnel, which is also known as [[ToFu]], refers to lead generation, which aims to convert an unaware to a lead. That ''unaware'' is someone who is unaware of a product; that ''lead'' is someone who is interested in that product enough to act in order to learn about it. Two levels can be distinguished at ''ToFU'':
 
:# '''Attract attention''' of potential consumers or, in other words, move an unaware to a visitor. At this level, potential consumers haven't got to ''Cyber'' websites yet, but those consumers shall get either (a) their domain names through marketing products like [[advertising]], [[marketing outlet]]s, [[public relations]] ([[public relations|PR]]), [[publicity]], and [[word of mouth]] or links to the websites via [[search engine optimization]] ([[SEO]]) or other online resources.
 
:# '''Build awareness''' and prompt consumers' discovery or, in other words, move a visitor to a lead. At this level, potential consumers have got to ''Cyber'' websites, probably, to their [[lead-generation websection]]s.
 
 
 
: In the case of the ''Cyber'', ''lead-generation websections'' are expected to attract consumers' attention in order to generate traffic to ''Cyber's'' [[prospect-education websection]]s. Every ''Cyber'' website has some ''lead-generation websections''. At the ''Cyber'', [[Bskol.com]], [[FriendsOfCNM.com]], [[HOTCOE.com]], [[Inplz.com]], and [[Kryvi.com]] websites are fully dedicated to lead generation.
 
 
 
===Middle of the funnel===
 
: The middle of the funnel, which is also known as [[MoFu]], refers to prospect education, which aims to convert a lead to a prospect. That ''prospect'' is someone who has started product's purchase process. Two levels can be distinguished at ''MoFU'':<ol start="3"><li>'''Present deals''' to potential consumers to prompt their consideration or, in other words, move a lead to an educated lead.</li><li>'''Address doubts''' to eliminate potential consumers' objections to their purchase or, in other words, move an educated lead to a prospect.</li></ol>
 
 
 
: At those levels, potential consumers have got to [[prospect-education websection]]s of ''Cyber'' websites. Other marketing products that can be helpful at ''MoFU'' include [[personal selling]] and educational resources of the ''Cyber'' such as [[CNM Cyber Welcome Session]].
 
 
 
: In the case of the ''Cyber'', ''prospect-education websections'' are expected to prompt consumers' purchase consideration in order to generate traffic to ''Cyber's'' [[deal-closing websection]]s. At the ''Cyber'', [[CITPMA.com]], [[CNMCyber.com]], and [[iDosvid.com]] websites feature ''prospect-education websections''. They also feature lead generation; in addition, [[CNMCyber.com]] provides its customers with services at the [[#Bottom of the funnel|Bottom of the funnel]].
 
 
 
===Bottom of the funnel===
 
: The bottom of the funnel, which is also known as [[BoFu]], refers to customer acquisition, adoption, and engagement which aim to convert a prospect to a customer. That ''customer'' is someone who has purchased at least once at least one ''Cyber'' product and, preferably, is loyal to it and advocating in its behalf. Three levels can be distinguished at ''BoFU'':<ol start="5"><li>'''Close deals''' to finalize purchases; [[deal-closing websection]]s and [[personal selling]] may be especially helpful in deal closing. In the case of the ''Cyber'', ''deal-closing websections'' are those [[websection box]]es of [[CNMCyber.com]] that are expected to prompt prospects' purchase.</li><li>'''Support acquisitions''' of customers to build loyalty; [[customer support]], [[help desk]], and [[UX design]] may be especially helpful in retention.</li><li>'''Engage customers''' to build their advocacy; [[stakeholder communications]] may be especially helpful in engaging.</li></ol>
 
 
 
==Projects==
 
Generally speaking, a [[project]] is a development [[#Endeavors|Endeavor]] or a set of [[enterprise effort]]s undertaken to produce a unique [[deliverable]], functional features of which are identified or can be identified before the ''efforts'' start. Those deliverables are those new and modified products that are produced during those developments. Indeed, the aim of ''Cyber's'' developments is to produce new or modify existing [[#Cyber products|Cyber products]]. At the ''Cyber'', former and current projects are listed in the [[:Category:CNM Cyber endeavors|"CNM Cyber endeavors" category]].
 
 
 
===Cycles of cycles===
 
: To coordinate endeavors, the ''Coords'' shall accomplish cycles of efforts that consists of several steps. Similar procedures are normally needed to produce [[project scrap]]s and by-products. That means that the ''Coords'' are expected to follow the same cycle to create [[#What Coords produce|What Coords produce]].
 
 
 
: Furthermore, the most of projects may be viewed as sets of smaller developments. Among the ''Coords<nowiki>'</nowiki>'' outputs, [[#Meetings|Meetings]], [[#Documents|Documents]], and [[#Communications|Communications]] usually belong to [[project scrap]]s. Indeed, [[#Project results|Project results]] and results of the ''Coords<nowiki>'</nowiki>'' work are different phenomena.
 
 
 
: Project deliverables normally utilize outputs from other projects as its scrap. A [[CNM app]] development, for example, requires documents that describe its requirements, and drawing up those requirements requires meeting events. If we consider the ''Coords<nowiki>'</nowiki>'' work as micro-projects, we can say that outputs of micro-projects tend to become scraps for small projects and, furthermore, outputs of small projects tend to become scraps for macro-projects.
 
 
 
===Deliverables vs by-products===
 
: Those [[project output]]s that are not [[#Project deliverables|Project deliverables]] may be called project by-products. Their range is huge; there are some imaginary scenarios:
 
:* A contractor submitted more products than the contract had required. If they are further deployed, those additional products would be by-products of this project.
 
:* Contractor's performance demonstrated advanced competencies in something unrelated to the project. The updated records are by-products of this project.
 
:* While organizing a meeting, the ''Coord'' encountered the problem of the policy's incompleteness. The project customer agreed to fund the policy's updates. The updated policy is a by-product of the project
 
 
 
===Durations===
 
: The ''Coords'' work on one project, usually up to three and, in exceptional cases, up to five weeks.
 
:# In the first week, they shall get familiarized with the project. At the end of the familiarization, the ''Coord'' should be able to explain what is described on the relevant wikipages and be ready to discuss its [[Sprint Zero]] with the [[#Customer|Customer]].
 
:# From the second week to the penultimate week, they facilitate the project work in accordance with the [[#What Coords do|What Coords do]] section.
 
:# In the final week, they close the project or project part, documenting their work and the data that was uncovered during that work.
 
: Projects can overlap. For example, the last week of work on one project may be the first week of work on another project. For senior ''Coords'', there are no restrictions.
 
 
 
===Patterns===
 
: Although no single straightforward pattern of project advancement exists, some patterns can be found in various developments. As an example, letters in the [[DREPD]] pattern represent five phrases:
 
:# '''D''' for "discover the need".
 
:# '''R''' for "research the background".
 
:# '''E''' for "envision the deliverable".
 
:# '''P''' for "plan the production".
 
:# '''D''' for "do what is planned and discover what hasn't been expected". This discovery is supposed to start a new cycle; new data shall emerge while doing and/or after getting something done.
 
 
 
: This pattern can be found in the whole development, in every group of processes, every process and every part of processes where ever anything new is or is going to be developed.
 
 
 
===Project deliverables===
 
: Projects are undertaken to create project deliverables. Project customers initiate projects in order to get something in return. Normally, customers fund projects because of its expected deliverables. Any project is expected to deliver some outputs. In other words, project deliverables are those products for which development the project exists.
 
 
 
: For instance, when a contractor is hired to produce a particular thing, that very thing should be the deliverable of that project. Literally, the contractor is expected to ''deliver'' the deliverable to complete the project.
 
 
 
: At the ''Cyber'', former, current, and expected deliverables are listed in the [[:Category:CNM Cyber products|"CNM Cyber products" category]]. Project deliverables exist in various [[#Product states|Product states]] and belong to various [[#Product areas|Product areas]]. In addition, one project rarely produces one single deliverable. For instance, the [[HAProxy for CNM Farms]] project is expected to deliver high-availability capabilities for [[CNM Campus Farm]] and [[Campus Farm Lab]], as well as related presentations on various media resources, updates to the [[CNM Cyber Orientation]] course, and a bundle of exercises for the learners.
 
 
 
: Finally, project deliverables and ''Coords<nowiki>'</nowiki>'' deliverables are not the same things. Any development can be represented as [[#Cycles of cycles|Cycles of cycles]]. Just few ''Coords<nowiki>'</nowiki>'' deliverables, for instance, records, become a part of project deliverables. Normally, [[#What Coords produce|the ''Coords'' deliver]] to the project something like [[#Meetings|Meetings]], [[#Documents|Documents]], [[#Records|Records]], and [[#Communications|Communications]] to be consumed in the project activities as [[project scrap]]s.
 
 
 
===Project results===
 
: [[Project result]]s or results of the projects may be classified in four levels:
 
:# '''[[Project scrap]]s''', which are intermediate products that either become parts of the [[#Cyber products|Cyber products]] or have been decommissioned before the end of the project. Nevertheless, the outputs cannot be produced without those scraps. As they say, sausage making is messy, but no sausage can be produced without that mess.
 
:# '''[[Project output]]s''' are the things that are produced during the project and kept after its end. Besides the [[#Project deliverables|Project deliverables]], the outputs may include other-than-the-project [[#Records|Records]] such as publications and [[#Documents|Documents]] such as blueprints that have been developed and commissioned in order to produce the [[#Project deliverables|Project deliverables]].
 
:# '''[[Project outcome]]s'''. On the ''Coord's'' side, the outcomes are those [[KSA]]s that the ''Coord'' has obtained during the project coordination. On the other stakeholders' side, the outcomes are something for which the [[#Project deliverables|Project deliverables]] have been produced.
 
:# '''[[Project impact]]s''', which are consequences of the project, its outputs and outcomes on a society. Beyond the ''Coord's'' work, some projects, for instance, may initiate further meetings, documents, actions, and changes.
 
 
 
===Status reports===
 
: While working on the deliverable, the ''Coords'' are expected to report their project status. In [[CNM Agile]] framework, these statuses are reported at the product line wikipage, [[CNM Cloud Usable]], using the following readiness levels for each [[#Product states|Product state]] and [[#Devices of certainty|Device of certainty]]:
 
:* '''[[Not started status|Not started]]'''. Project work on the corresponding [[#Product states|Product state]] and [[#Devices of certainty|Device of certainty]] hasn't started yet.
 
:* '''[[In progress status|In progress]]'''. Project work on the corresponding [[#Product states|Product state]] and [[#Devices of certainty|Device of certainty]] has been started, but the state/device has not yet been submitted for the approval.
 
:* '''[[Cancel status|Cancel]]'''. Project work on the corresponding [[#Product states|Product state]] and [[#Devices of certainty|Device of certainty]] has been cancelled.
 
:* '''[[Submitted status|Submitted]]'''. Project work on the corresponding [[#Product states|Product state]] and [[#Devices of certainty|Device of certainty]] has been submitted for the approval.
 
:* '''[[Done status|Done]]'''. Project work on the corresponding [[#Product states|Product state]] and [[#Devices of certainty|Device of certainty]] has been approved. With exceptions of the [[state of certainty]], the [[#Customer|Customer]] approves the status. With regard to the [[state of certainty]], its approval also requires the developer's consent.
 
 
 
==Websites==
 
Generally speaking, a [[website]] is a collections of webpages published at the [[World Wide Web]] ([[World Wide Web|WWW]]), as well as service capacities and resources attached to those pages. ''Cyber'' websites serve marketing purposes; they are important at every level of [[#The funnels|The funnels]], including attracting, educating, closing, retaining, as well as engaging. As work products, ''Cyber'' websites are also vital in ''Cyber'' learner training.
 
 
 
===Featured===
 
: At the ''Cyber'', featured websites are those that the [[#Team|Team]] specifically promotes through its [[#Market presence|Market presence]]. Particularly, those websites are promoted at [[marketing outlet]]s, [[public relations]] ([[public relations|PR]]), [[advertising]], and [[personal selling]]. Three featured websites of the ''Cyber'' are:
 
:* '''[[CITPMA.com]]''', official [[website]] of [[CITPMA]].
 
:* '''[[CNMCyber.com]]''', official [[website]] of the ''Cyber''.
 
:* '''[[iDosvid.com]]''', official [[website]] of [[iDosvid]].
 
 
 
===Traffic-generating===
 
: At the ''Cyber'', traffic-generating websites are those that the [[#Team|Team]] doesn't promote, but support in order to generate traffic to the featured websites. Five traffic-generating websites of the ''Cyber'' are:
 
:* '''[[Bskol.com]]''', where ''[[Bskol]]'' is a brand name of a ''Cyber'' spin-off.
 
:* '''[[FriendsOfCNM.com]]''', where ''Friends of CNM'' is a former name of the ''Cyber''.
 
:* '''[[HOTCOE.com]]''', where ''hotcoe'' is a former name of the ''iDosvid''.
 
:* '''[[Inplz.com]]''', which is a home page of [[Inplz app]]s.
 
:* '''[[Kryvi.com]]''', which is a home page of [[Kryvi app]]s.
 
 
 
==Website developments==
 
For the purposes of this very wikipage, [[website project]]s, ''website developments'', or, simply, ''web devs'' are those [[project]]s that are undertaken to develop ''Cyber'' websites and their components. Website development normally consists of several interrelated projects. New ''Coords'' are expected to take one of them as their first-week-on-the-job assignment at least.
 
 
 
===Content projects===
 
: For the purposes of this very wikipage, ''content projects'' refer to the [[website project]]s that are undertaken to develop general public contents of ''Cyber'' websites. General public contents are those audio-visuals, images, multimedia, and texts that the visitors of ''Cyber'' websites shall be able to see or hear when they access the ''Cyber'' webpages.
 
:# '''Non-textual contents''' such as audiovisuals, images, and multimedia. [[#Contractors|Contractors]] shall be hired to development audio-visuals, images, and/or multimedia. To accomplish so, separate projects shall be formalized. The completed audio-visual, image, and multimedia files shall be stored at [[CNM Repo]]. The other website developments do not necessarily depend on general public contents. Until they or their drafts are developed, [[placeholder]]s shall substitute the future content in other developments.
 
:# '''Texts'''. ''Cyber'' webpages are literally [[HTML]]-based documents, which means that the webpages are textual documents marked up with [[HTML]] tags in order to embed non-textual contents and make all viewable on the [[World Wide Web]] ([[World Wide Web|WWW]]). Since [[#Documents|Documents]] are regular outputs of ''Coords'' work, the ''Coords'' are encouraged to develop textual contents using [[CNM Wiki]]. The other website developments do not necessarily depend on general public contents. Until they or their drafts are developed, [[lorem ipsum]] shall substitute the future content in other developments.
 
 
 
: Development of ''Cyber'' websites' content, most likely, consumes the most of website development time. Since the websites shall reflect the actual situation, the website content shall be periodically updated even when the website is already up and running.
 
 
 
: The other, not for the general public, contents include key words for [[search engine optimization]] ([[search engine optimization|SEO]]) and other technical texts.
 
 
 
===Design projects===
 
: For the purposes of this very wikipage, content projects refer to the website projects that are undertaken to develop general public contents of Cyber websites.
 
 
 
Theme (computing), a custom graphical appearance for certain software.
 
 
 
Pixel-sharp design of the box as an input to the box technology development.
 
 
 
: [[Web design]] is essential for every [[website]] generally and ''Cyber'' website particularly. By its definition, development of ''web design'' is creative; design-developing [[#Contractors|Contractors]] shall be hired on a per-hour basis. At the ''Cyber'', web design projects can be undertaken to develop a single [[webpage section]], especially a landing one.
 
 
 
: For the purposes of this very wikipage, a ''section design'' is ''web design'' of a [[webpage section]]. At the ''Cyber'', any web design project starts with landing section design.
 
 
 
: At the ''Cyber'', designs are divided in [[graphic design]]s and [[UX design]]s. Graphic designers shall normally be hired to achieve webpage esthetics; UX designers shall work on great [[user experience]] with the page. The work outputs of one designer shall be given to another designer until both agree that the webpage section is both graphically and [[UX]] acceptable.
 
 
 
: Outputs of web design projects are [[product depiction]]s. After the [[#Customer|Customer]]'s approval, they are used to define the following [[#Website assemblies|Website assemblies]] developments.
 
 
 
To develop it, the [[#Contractors|Contractors]] need accesses.
 
 
 
===DNS projects===
 
 
 
===SEO projects===
 
SEO strategies
 
 
 
[[Search engine optimization]] ([[SEO]]) aims to generate traffic to specific pages.
 
 
 
To develop it, the [[#Contractors|Contractors]] need accesses.
 
 
 
===Software projects===
 
: Graphic representation of this box's positioning within website-wide [[#Information architecture|Information architecture]].
 
 
 
: For the purposes of this very wikipage, ''web technologies'' refer to the software that power ''Cyber'' websites.
 
:* Web platforms. ''Cyber'' websites normally use [[CNM WordPress]] under their hood. The [[#Team|Team]] have also used in the past other [[content management system]]s such as [[Drupal]] and [[Joomla]]. If the need emerges, some considerations can also be given to [[Ghost]], [[Grav]], and [[Jekyll]]. The authorization and landing pages of primary websites can also be coded with [[HTML5]], [[CSS]], and [[JavaScript]] without any platform system.
 
:* WWW locations. Technology platform hosted at those domain names that the information architecture defines.
 
 
 
To develop it, the [[#Contractors|Contractors]] need accesses.
 
 
 
===Website as one product===
 
: No ''Cyber'' website can be developed immediately and completely. It starts with a sketch, which shall be gradually upgraded up to a [[minimum viable product]] ([[minimum viable product|MVP]]). ''Hubs'' shall be developed first, while ''auxiliaries'' and ''essays'' may be completed after the ''MVP'' is launched.
 
 
 
: For the purposes of this very wikipage, ''deliverable websites'' refer to those ''Cyber'' websites that serves as a part of [[#The funnel|The funnel]]. [[SOP]]
 
 
 
:# Contents of [[hub webpage]]s are more urgent than contents of [[essay webpage]]s. [[#Website assemblies|Website assemblies]] cannot be completed without the viable version the hub pages' content.
 
 
 
==Website IAs==
 
For the purposes of this very wikipage, [[information architecture]]s or [[IA]] are images, layouts, mockup models, outlines, [[prototype]]s, sketches, wireframes, and/or words that represent classification, organization, and structure of content and other information at ''Cyber'' websites or similar products. Similarly to [[UX design]], ''IA'' strives to enhance user satisfaction; ''IAs'' of ''Cyber'' products shall help to make them accessible, credible, desirable, findable, usable, useful, and valuable. Dissimilarly from [[UX design]], ''IA'' shall help the ''Cyber'' to achieve the [[#Cyber objectives|Cyber objectives]]. In simple words, ''IA'' shall balance benefits for the ''Cyber'' and its users.
 
 
 
===IA components===
 
: Key components of ''IA'' are:
 
:# '''Hierarchy''' of website and its webpages.
 
:# '''Roadmaps''' of every identified persona through the website.
 
:# '''Mockups''' of hub webpages at the [[websection box]] level.
 
:# '''Labels''' of groups of information for user orientation and, when used in sub-domain names, for [[search engine optimization]] ([[search engine optimization|SEO]]).
 
:# '''Navigations''' such as menus, breadcrumbs, and pagination.
 
:# '''Search tools''' that ensure findability of information.
 
 
 
===IA developments===
 
: The ''IA''-development projects closes when the [[#Customer|Customer]] approves the ''IA''. Development of ''IA'' is a:
 
:* Marketing project since the ''IA'' shall serve interests of both users and the ''Cyber''.
 
:* Creative project since [[acceptance criteria]] rarely can be defined; product and project certainties rarely can be reached before the development starts. That is why [[#Contractors|Contractors]] shall be hired on a per-hour basis. In the industry, the most qualified architects are normally hired to develop the most important ''IA'' components such as the menu structure and landing page mockup.
 
:* Prerequisite project that shall be finished before the contractors for [[#Section designs|Section designs]] and [[#Website assemblies|Website assemblies]] can be hired. As [[product depiction]]s, the outputs of the ''IA''-development project shall be used for graphic design, UX design, and website assembly.
 
 
 
===Personas in IA===
 
: In [[marketing]], a ''persona'' is an imaginary product user that (a) represents a distinguishable type of customer and (b) has been created to design special appeals to that customer type while designing products.
 
 
 
: ''Cyber'' websites may serve a variety of customers. For instance, a school student and school principal may visit [[iDosvid.com]]. However, interests of the student differ from ones of the principal. Moreover, the [[#Team|Team]] would like the student to get enrolled into [[CNM Cyber Welcome Session]], while the [[#Team|Team]] would like the principal to contact ''Cyber'' administrators. So, their website roadmaps shall be different.
 
 
 
: [[Information architecture]]s (or [[Information architecture|IA]]s) shall serve all of its identified personas. If a subordinate IA serves one persona, and five personas are identified to be customers, the IA may be divided in one site-wide IA, which welcomes all of its customers and directs them to those webpages that are designed to serve specifically them and five separate subordinate IAs.
 
 
 
==Website parts==
 
''Cyber'' websites are eventual deliverables from web-projects; however, website components need to be developed before any website can be assembled. Other deliverables include [[webpage]]s, [[webpage section]]s, [[websection box]]es, [[information architecture]]s, [[web design]]s, [[SEO strategy|SEO strategies]], as well as contents such as audiovisuals, images, multimedia, and texts.
 
 
 
[[Website]]s are not created equal; neither are their developments. It may take about a couple of hours to setup a simple website if its content is ready. On the contrary, some other websites cost more than a million dollars.
 
 
 
===Webpages===
 
: Any ''Cyber'' website is a collection of [[webpage]]s. At the ''Cyber'', those pages are divided in three categories:
 
:# '''[[Auxiliary webpage]]s''' are those that provide their visitors with supplemental services beyond essay information and hub navigation. Auxiliary pages include contact, error, and search pages, for instance.
 
:# '''[[Essay webpage]]s''' are those that cover one subject; they give the most complete information on a given topic that is available on that website.
 
:# '''[[Hub webpage]]s''' are those essential pages that lead their visitors to other pages or services, where ''essential'' means that the website cannot function properly without those pages. Every ''Cyber'' website has at least two ''hubs'' -- the authenticating and landing webpage.
 
 
 
===Websections===
 
: Any ''Cyber'' webpage is a collection of two or more [[webpage section]]s. That ''section'' shall emerge on one user's screen or, at least on the top of the screen, after their clicks on some menu tab or other button. Every ''Cyber'' webpage shall have its main and footer sections at very least.
 
 
 
: With regards to the purpose, websections may serve three purposes:
 
:# '''[[Deal-closing websection]]s''' normally belong to online stores.
 
:# '''[[Lead-generation websection]]s''' normally belong to hub pages of primary websites and any page of secondary websites.
 
:# '''[[Prospect-education websection]]s''' are normally main sections of essay pages of both primary and secondary websites.
 
 
 
: A main section is the most important for every webpage. ''Webpage sections'' present one or more [[websection box]]es. That box is the minimal rectangular element of [[webpage layout]]s that is distinguished from other rectangular parts both graphically and functionally. The main section normally consists of a header and a box such as carousel, featured-image, grid, slider, or CTA (which stands for "call-to-action"). The main section may also include a sidebar.
 
 
 
==Product states==
 
For the purposes of this very wikipage, [[product state]]s refer to sets of conditions that ''Cyber'' products acquire during their development and service. The ''Coords'' work to bring the products into one or more of their states.
 
 
 
===State definitions===
 
:# '''[[State of acknowledgment]]'''. In this state, the future deliverable exists in the form of a noticed and documented idea.
 
:# '''[[State of certainty]]'''. In this state, the future deliverable exists as a validated [[product specification]].
 
:# '''[[State of capability]]'''. In this state, the functional deliverable has already been produced in accordance with all the requirements that have been approved for it.
 
:# '''[[State of applicability]]'''. In this state, the deliverable is not only functional, but can also be used for the purpose for which it was produced in ways that are described by a validated [[standing operational procedure]] ([[standing operational procedure|SOP]]).
 
:# '''[[State of manageability]]'''. In this state, the deliverable is not only used for the purpose for which it was produced, but also controlled, that is, the product undergoes periodic revisions and is either improved and its characteristics are improved, or withdrawn from service.
 
 
 
===Hierarchy===
 
: In practice, [[product state]]s do not always represent a hierarchy of five levels, in which the higher level includes the states of the lower levels. However, the ''Coords'' should strive for this ideal, for example, it is impossible to fully talk about applicability without capacity, manageability without certainty, and so on.
 
 
 
===Thresholds===
 
:{|class="wikitable" width=100%
 
!Product state!!Threshold
 
|-
 
|[[State of acknowledgment]]||A record is added to the [[idea management system]].
 
|-
 
|[[State of certainty]]||A [[product specification]] is approved.
 
|-
 
|[[State of capability]]||[[Acceptance criteria]] are met.
 
|-
 
|[[State of applicability]]||A [[standing operational procedure]] ([[standing operational procedure|SOP]]) is approved.
 
|-
 
|[[State of manageability]]||Periodic reviews find that [[standing operational procedure]]s ([[standing operational procedure|SOP]]s) are both sound and followed.
 
|}
 
 
 
==Devices of certainty==
 
For the purposes of this very wikipage, a ''device of certainty'' refers to an instrument or tool that ensures:
 
* Product certainty, which their development shall deliver. When the [[#Customer|Customer]] agrees, products shall not necessarily possess their [[state of certainty]] for the beginning of their development, but this state shall be achieved during that development.
 
* Project certainty, which suggests the scope of product development. Project certainty cannot be reached unless product certainty is reached. Clearly, no one can know what to do unless they know what needs to be done. The scope of work depends on the scope of work product. Moreover, the overwhelming majority of ''Cyber'' projects cannot be fully predicted and, therefore, achieve their complete certainty only with their closure.
 
 
 
===Core certainty===
 
: For the purposes of this very wikipage, a ''core certainty'' refers to those devices that may combine product and project certainties.
 
:# '''[[Business requirement]]s'''. Description of the needs for which the development of the deliverable is undertaken.
 
:# '''[[#Funded demands|Demands of Team funded by Customer]]'''. Description of what the [[#Team|Team]] needs and, possibly, when and how it needs expressed when the [[#Customer|Customer]] has funded satisfaction of those needs. Those demands are expressed in either [[acceptance criteria]] or [[standing operating procedure]] ([[standing operating procedure|SOP]]).
 
:# '''[[Stakeholder requirement]]s'''. Description of the future deliverable made on behalf of various types of its stakeholders.
 
 
 
===Product only certainty===
 
: A few devices ensure certainty of product deliverables:
 
:# '''[[Product depiction]]s'''. Representation in images, layouts, mockup models, outlines, [[prototype]]s, sketches, wireframes, and/or words of a deliverable to be created. [[Prototype]]s (from the Greek "prōtos" meaning "first", "original" and "typos" meaning "imprint", "pattern"). Instances, samples or models, following the example of which others are made or finalized. Prototypes of the deliverable are often built to test a perception, concept, or process. Prototypes can either be selected from existing products or produced during a project.
 
:# '''[[Product  specification]]s'''. Set of tasks for developers of a deliverable regarding its required characteristics.
 
 
 
: [[Business requirement]]s, [[stakeholder requirement]]s, and [[acceptance criteria]] clarify [[product scope]]s, but may also clarify scopes of their production, delivery, and/or other elements of [[project scope]]s.
 
 
 
===Project only certainty===
 
: [[Project scope]]s depend on their [[product scope]]s, so any [[project document]] can get some glimpse into its product certainty. A few devices ensure certainty of project processes and product delivery:
 
:# '''[[Project scope baseline]]'''. The combination of project work requirements that the [[#Customer|Customer]] has approved and that are used as the base to compare with actual results. For complex projects, the baseline normally includes a [[project scope statement]], [[work breakdown structure]] ([[Work breakdown structure|WBS]]), and [[WBS dictionary]].
 
:#* [[Project scope statement]]. General description of the project work and its desired results, as well as assumptions, constraints and other project requirements.
 
:#* [[Work breakdown structure]] ([[Work breakdown structure|WBS]]). Hierarchical decomposition of the complete project work.
 
:#* [[WBS dictionary]]. Detailed deliverable, activity, and scheduling data for each component in the [[work breakdown structure]] ([[work breakdown structure|WBS]]).
 
:# '''[[Project schedule baseline]]'''. The combination of project schedule requirements that the [[#Customer|Customer]] has approved and that are used as the base to compare with actual results.
 
:# '''[[Project cost baseline]]'''. The combination of project cost requirements that the [[#Customer|Customer]] has approved and that are used as the base to compare with actual results.
 
 
 
: [[Business requirement]]s, [[stakeholder requirement]]s, and [[acceptance criteria]] may or may not clarify [[project scope]]s in addition to clarifications of [[product scope]]s.
 
 
 
==Administration==
 
For the purposes of this very wikipage, [[administration]] is defined as the set of efforts that is undertaken to run ''Cyber'' resources such as its budgets, services, systems, and/or staffers of the [[#Office|Office]].
 
 
 
===Administrators===
 
: At the ''Cyber'', several types of administrators can be distinguished depending on the category of administration:
 
:* '''Application administrators''' are administrative user roles in [[CNM app]]s. For example, an administrator of [[CNM Wiki]] can protect select wikipages from editing by non-admins. Application administrators are a software feature, which only system administrators may assign. Organizationally, [[CNM Cyber Project Manager]]s must request assigning admin roles to select members of the [[#Team|Team]] and, vice versa, request removing them when there is no longer need.
 
:* '''Executive administrators''', [[CNM Cyber Project Manager]]s, are those of the [[#Office|Office]] who manage ''Cyber's'' development, operations, and product groups. This administrator can appoint other members of the [[#Team|Team]] to administer a particular group of developments, operations and products or the ''Cyber'' as a whole.
 
:* '''Product administrators''' are those of the [[#Team|Team]] whom [[CNM Cyber Project Manager]]s have granted administration of a particular product. During its production, the deliverables are administered by the ''Coords''. The superior administrator of each product is at least one of [[CNM Cyber Project Manager]]s.
 
:* '''System administrators''' are dedicated positions intended for those associates who administer the technological systems of [[CNM Farms]]', [[Opplet]]'s, and [[CNM app]]s' software. The highest administrator of each attachment is at least one of the system administrators, so the latter can be described as super administrators of applications.
 
 
 
===Customer===
 
: The customer provides requirements for future products and pays project budgets. In simple words, the customer orders products and pays for their production. The work of the ''Coord'' is paid insofar as it is part of the development of the product. The customer implies that the ''Coord'' works out projects in accordance with the instructions set out on this wikipage. Out of the goodness of heart and for professional training purposes, the customer may do the work of the ''Coord'' temporarily as long as the customer believes that the ''Coord'' will someday be able to work independently.
 
 
 
===Cyber objectives===
 
:* ''Cyber's'' mission is to build a single-window platform that would responsibly and sustainably provide everyone with a wide range of career services.
 
 
 
===Organizations===
 
: Legally, the ''Coords'' are either [[volunteer]]s of [[The Economic Group]] or [[independent contractor]]s of [[Educaship Alliance LLC]]. The ''LLC'' is willing to employ the ''Coords'' as employees, but, to do so now, no legal infrastructure has setup yet. These organizations may issue their own policies and regulations.
 
 
 
==Team==
 
For the purposes of this very wikipage, the ''Team'' refers to staffers of the ''Cyber''. Although [[#Contractors|Contractors]] and the [[#Customer|Customer]] are not formally part of the ''Cyber'' team, they are important parts of ''Cyber'' development and management.
 
 
 
===Office===
 
: For the purposes of this very wikipage, the ''Office'' refers to entry-level staffers of the ''Cyber''. They may include [[CNM Cyber Project Manager]]s, [[CNM Cyber Recruiter]]s, [[CNM Cyber Security Analyst]]s, [[CNM System Administrator]]s, [[CNM Systems Engineer]]s, and [[CNM Web Developer]]s.
 
 
 
===Taskforce===
 
: For the purposes of this very wikipage, the ''Taskforce'' refers to the aggregate of the ''Coords''.
 
 
 
==Contractors==
 
With the exception of the [[#Communications|Communications]], [[#Documents|Documents]], [[#Meetings|Meetings]], and [[#Records|Records]], the ''Coords'' rarely develop and manage the [[#Project deliverables|Project deliverables]] directly or, or least, without someone else's assistance. For the most part, contractors develop and service them. The contractors perform on the basis of approved descriptions, [[#Funded demands|Funded demands]], and finalized by the ''Coors'' and/or other members of the [[#Team|Team]]. The ''Coords'' facilitate the [[#Hiring the contractors|Hiring the contractors]] and [[#Working with contractors|Working with contractors]] activities.
 
 
 
===List of contractors===
 
: The list of contractors is a part of the [[competency register]] created and updated during the [[#Studying the backgrounds|Studying the backgrounds]] activities.
 
 
 
===Payment models===
 
:* '''Fixed-price basis''' (in recruiting, known as ''contingency model''). When either [[acceptance criteria]] or [[standing operating procedure]] ([[standing operating procedure|SOP]]) is available, ''Cyber'' contractors are paid a fixed price. This price might be chunked in several payments and some payments may be made in advance. This model assumes that all of the three, "scope of work, terms, budget" are well defined. Otherwise, the [[#Team|Team]] risks to receive not what it needs, or not for the budgeted money, or when it no longer needs it.
 
:* '''Per-hour basis''' (in recruiting, known as ''retained model''). When neither [[acceptance criteria]] nor [[standing operating procedure]] ([[standing operating procedure|SOP]]) is available, ''Cyber'' contractors are paid per hour. Architects, consultants, designers, managers, and others whose jobs are not structured shall be hired on the per-hour basis.
 
 
 
: Those two models may be combined. For instance, compensation of agents, brokers, and sales representatives may consist of (a) payment for their time (sometimes, called a [[retainer]]) and (b) percentage of generated sales.
 
 
 
===Restrictions in awards===
 
: To ensure diversity of contractors and, therefore, higher quality:
 
:# No new contract can be awarded to the service contractor who serves the product currently.
 
:# The development contractor cannot also be the first service contractor.
 
:# Although the ''Coords'' are encouraged to serve as contractors outside of their ''Coord'' work, no one can simultaneously serve as the ''Coord'' and contractor working on the same product.
 
 
 
===Types of contractors===
 
: For the purposes of this very wikipage, [[contractor]]s are distinguished in three types:
 
:* '''Developers''' or development contractors create [[#Project deliverables|Project deliverables]] based on their [[acceptance criteria]] to be commissioned as ''Cyber'' products or their parts. The developers are routinely paid on the fixed-price basis for their performance; perspective developers shall be invited to volunteer to draft [[project charter]], [[product  specification]]s, [[project scope statement]], [[acceptance criteria]], as well as other [[project document]]s.
 
:* '''On-call specialists''' provide the ''Coordinators'' with their expertise at any stage of product imagination, creation, commissioning, and productive life when their expertise is needed before either [[acceptance criteria]] or [[standing operating procedure]] ([[standing operating procedure|SOP]]) is available. On-call specialists are normally paid per hour.
 
:* '''Servicers''' or service contractors serve CNM Cyber products based on their [[standing operating procedure]]s ([[standing operating procedure|SOP]]s). The servicers are routinely paid on the fixed-price basis for their performance; perspective servicers shall be invited to volunteer to clarify their ''SOPs'', as well as other product documents.
 
 
 
==Contractor agreements==
 
The [[#Team|Team]] uses [[Careerprise contractor agreement]]s to hire its contractors directly; hereinafter, they are called the ''Contracts''.  A blueprint of the ''Contract'' is published at the [[Careerprise contractor agreement]] wikipage.
 
 
 
Some portion of contractors is hired through [[freelance marketplace]]s such as [[Upwork]]; their blueprints are used in that case.
 
 
 
===Content matters===
 
: Any contract's content features at least two major matters:
 
:# '''Subject matters''' is what essentially the parties of the ''Contract'' are going to exchange. More specifically, they consist of two parts:
 
:#* [[#Funded demands|Funded demands]] is what the [[#Customer|Customer]] would like to exchange its funds for. Usually, the demands include requirements to the deliverable, its production, and delivery.
 
:#* Payment provisions that define what the contractor shall expect to be paid when the [[#Funded demands|Funded demands]] are satisfied.
 
:# '''Legal matters''' include legal provisions such as legal names, dates, statuses, ownership, representation, indemnification, confidentiality, communications, dispute-resolution procedures, warranties, and miscellaneous ones.
 
 
 
===Funded demands===
 
: For the purposes of this very wikipage, ''funded demands'' refer to those demands of the [[#Team|Team]] that are funded by the [[#Customer|Customer]]. The [[#Team|Team]] hires contractors to satisfy specific [[business need]]s when the [[#Customer|Customer]] agrees to fund such hiring. Before they enter the ''Contract'' or third-party contracts, these funded demands can be stated in a [[project charter]] and/or [[request for proposal]] ([[Request for proposal|RFP]]). For fixed-priced contracts, it can be stated in one of the following two:
 
:* '''[[Acceptance criteria]]'''. A combination of those demands that a deliverable must satisfy to be acceptable by the [[#Customer|Customer]].
 
:* '''[[Standing operating procedure]]''' ([[Standing operating procedure|SOP]]). A set of instructions that cover both (a) regular business and/or technology operations and (b) actions in emergencies. ''SOP'' is applicable unless ordered otherwise.
 
 
 
: For hourly-paid contracts the demand statement tends to be less concrete; at those cases, the [[#Team|Team]] "buys" contractor's time, not a particular deliverable, its production, or delivery.
 
 
 
==Recruiting the Coords==
 
 
 
There is no single simple indicator by which one can judge whether a person can become a successful ''Coord'' and, if so, whether similar jobs would attract and motivate him or her. One never knows unless one tries.
 
 
 
===Coords' sourcing===
 
: ''Main wikipage: [[WorldOpp Sourcing]]''
 
 
 
: [[WorldOpp Sourcing]] encompasses the [[WorldOpp Outreach]] campaigns to attract attention of potential candidates and [[CNM Cyber Welcome Session]] to bring the candidates on the board.
 
 
 
===Coords' orientation===
 
: ''Main wikipage: [[CNM Cyber Orientation]]''
 
 
 
:The [[CNM Cyber Orientation]] is designed to introduce promising ''Coords'' to the [[job market]], the ''Cyber'', its [[#Team|Team]], services, and the ''Cloud''.
 
 
 
===Coords' placement===
 
: ''Main wikipage: [[CNM Cyber Placement]]''
 
  
: The ''Placement'' is designed to introduce the learners to various positions, help to select the promising one, and place the learner as an apprentice into both the job and educational program. In their practice, the learners work as the ''Coords''.  
+
: The ''Bootcamp'' is designed to introduce the learners to various positions, help to select the promising one, and place the learner as an apprentice into both the job and educational program. In their ''Practice'', the learners work as the ''Residents''.  
  
: The ''Coord'' is a temporary position, limited by the duration of the ''Placement''. Not everyone is attracted to work on creating something new. Not everyone is able to work in conditions of uncertainty.
+
: The ''Resident'' is a temporary position, limited by the duration of the ''Bootcamp''. Not everyone is attracted to work on creating something new. Not everyone is able to work in conditions of uncertainty.
:* If the job of the ''Coord'' suits the participant, he or she moves towards the business analyst, systems engineer, partner coordinator, event organizer, information structure or solution creator, product or user experience designer, and product, information resources or development manager, and other occupations in projects.
+
:* If the job of the ''Resident'' suits the participant, he or she moves towards the business analyst, systems engineer, partner coordinator, event organizer, information structure or solution creator, product or user experience designer, and product, information resources or development manager, and other occupations in projects.
 
:* If unable or unwilling, the participant is promoted to Contract or Systems Administrator, Usability Analyst, Accountant, Graphic Designer, Operations Engineer, Purchasing, Account Manager, and Procurement Manager and other occupations in operations.
 
:* If unable or unwilling, the participant is promoted to Contract or Systems Administrator, Usability Analyst, Accountant, Graphic Designer, Operations Engineer, Purchasing, Account Manager, and Procurement Manager and other occupations in operations.
  
: During the ''Placement'', students should be introduced to different professions from a programmer to an accountant. The specialty will be selected based on the results of the practice, and then it will be necessary to select a curriculum with a partner and organize an internship. We hope to organize the internship ourselves, but it will be difficult to replace educational institutions. Nothing unreal is foreseen, but everything needs to be worked out. Until the third course is ready, the ''Coords'' can work on it.
+
: During the ''Bootcamp'', students should be introduced to different professions from a programmer to an accountant. The specialty will be selected based on the results of the ''Practice'', and then it will be necessary to select a curriculum with a partner and organize an internship. We hope to organize the internship ourselves, but it will be difficult to replace educational institutions. Nothing unreal is foreseen, but everything needs to be worked out. Until the third course is ready, the ''Residents'' can work on it.
  
 
==See also==
 
==See also==
 
===Related lectures===
 
===Related lectures===
:*[[Vacancies at CNM Cyber]]
+
:*[[Vacancies at CNMCyber]]
  
 
[[Category: CNM Cyber Welcome Session]][[Category: Articles]]
 
[[Category: CNM Cyber Welcome Session]][[Category: Articles]]

Latest revision as of 00:10, 15 April 2024

CNMCyber Coordinator (hereinafter, the Coord) is an incumbent of the graduating, final-quarter CNMCyber practice (hereinafter, the Practice) that The Economic Group has developed to practically introduce CNMCyber patrons to workspace overall. The Coords practice in executing the CNM Agile framework primarily including coordination of its separate endeavors.

The Coords don't develop CNMCyber products directly, on their own. On the contrary, they assist in hiring Careerprise contractors and working with them.

The Practice belongs to the fourth quarter of CNMCyber Bootcamps (hereinafter, the Bootcamp). This quarter's lessons are called Cyber Coordinator Bootcamp; they are designed to prepare the Coords to that Practice. The Practice is offered to those CNM Cloud Operators who successfully pass Information Technology Project Management Exam after taking the fourth quarter's classes. The graduating endeavor encompasses the learner's individual plan to land a professional job. Successful completion of the cyber coordination practice qualifies the Coords as Certified Information Technology Project Management Associates (CITPMAs). Graduation from the Role ends the Bootcamp.


Position

The Coords practice is to facilitate someone else's performance on Projects vs operations related to CNMCyber products. The Coord chooses the paid work from the Authorized work; alternatively, the Coord may propose own work, which may or may not be authorized for compensation. To learn about benefits, competencies, history, supervision, and target audiences, please consult the CNMCyber practice wikipage.

Choice of practice

By default, the Coords choose Endeavors that suit them best. CNMCyber Project Managers may ask a Coord to take an urgent or specific project when they know anything professional about the Coord. That means that the Coords have to choose their first endeavor at least.
The work of the Coords is paid when they work on those endeavors that funding is authorized on the CNMCyber Usable wikipage. That page contains links to:
Any Coord is welcome to pick any endeavor he or she would like to work on. In addition, the Coords are encouraged to propose their own endeavors.

How to start

Are you interested in getting started as the Coord? Please follow a step-by-step instruction as follows:
  1. Get professional experience as CNM Website Developer, CNM Event Organizer, and CNM Cloud Operator.
  2. Until Cyber Coordinator Bootcamp is fully developed, briefly review the following wikipages:
    1. this very wikipage since it outlines your work,
    2. CNMCyber product since this wikipage outlines the products, which development and management you are going to facilitate.
    3. If you consider working on Cyber marketables, please consult also Careerprise Funnel.
  3. Ask questions. Questions are a huge part of your work; if you cannot ask, you cannot work. If you prefer videoconferences, attend any CNMCyber This Week event. You will have opportunities to ask questions and get responses in real time.
  4. Understand why the Cyber endeavors are undertaken and what value is expected from the Coord. That's simple. If you cannot deliver what CNMCyber Customer supports, you cannot work. Everything that CNMCyber Customer supports is stated on this very wikipage.
  5. Wait for 2-3 months if you cannot understand what your objectives are. There is a chance that the course and/or videos will be developed out of this wikipage during that time. The introductory courses will be available at https://cert.cnmcyber.com after registering at https://opplet.net/user/register ; the videos will be published on CNM Tube and YouTube. Some of course wiki-materials are linked to WorldOpp Orientation, EmployableU Concepts, and CNMCyber Bootcamps wikipages
  6. Pick up your first endeavor at the CNMCyber Usable wikipage when you understand what your objectives are. You may have no idea what that particular endeavor is about. First of all, no endeavor is fully clear and, secondly, to learn about one endeavor is always simpler that to learn about many. When you really studied this very wikipage, you should know how to go about that endeavor. If you cannot pick your project, you cannot start working as the Coord.
  7. Contact CNMCyber Customer while stating (a) the endeavor you have picked, (b) what you plan to deliver, and (c) how much time you expect to work in order to deliver what you plan to deliver.
By the way, you can be paid to ask questions about this wikipage when you identify the endeavor behind that page.

Occupation

The Economic Group has created and markets the Coord's role for those who don't necessarily possess any occupation yet. At the Occupational Information Network, the closest occupation is Information Technology Project Manager; the principal difference is that the Coords don't make managerial decisions. The Certified IT Project Management Associate (CITPMA) credential is awarded to the successful Coords.
Other close occupations include Project Management Specialists, Computer and Information Systems Managers,

Administrative Services Managers Chief Executives Executive Secretaries and Executive Administrative Assistants Secretaries and Administrative Assistants Office and Administrative Support Workers Legal Secretaries and Administrative Assistants Human Resources Manager General and Operations Managers

Tools

What Coords produce

To facilitate development and/or management of CNMCyber products, the Coords produce four categories of their first-level results. They are (1) Meetings, (2) Documents, (c) Records, and (d) Communications. For the Coords, those results represent measurable outputs of the Practice.

Communications

For the purposes of this very wikipage, communications are defined as distribution of the messages that are related to the Cyber, the Cloud, as well as efforts to develop those. Particularly, the communications are used to exchange the Documents and Records; the Meetings are used to facilitate the communications.
The Coords run their communications to make development of CNMCyber products possible. These communications include:
  • Internal communications such as project and product communications, meeting invitations, reminders, moderation and discussion messages, and follow-ups.
  • External communications such as marketing campaigns, as well as distribution of outreach messages.
Marketing communications are described in the Market presence section of this very wikipage. Within the Project results, internal communications represent project scraps; they are needed to produce project outputs. External communications, especially marketing campaigns and products, represent project outputs.

Documents

Generally speaking, a document is a separate piece that (a) presents data, (b) is composed with texts and/or images, and (c) can further be edited or revised. The former document that can no longer be revised, for instance, a signed contract, becomes a record.
Probably, documents are the single most important output of the Coords's work. To facilitate development of CNMCyber products, the Coords draft, edit, groom, and manage documents. Those documents may include:
  • Blueprints, which are document prototypes useful to create final documents. For instance, the Careerprise contractor agreement wikipage is used as a blueprint to draw up contracts with individual contractors. As a rule, these target documents are published on CNM Wiki.
  • Legal drafts such as papers drafted to be signed as contracts.
  • Product documents, which are descriptions of former, existing, and future products published on CNM Wiki, as well as deliverable requirements, emails and other messages between product owners and developers, organizational and technical documentation such as standing operating procedures (SOPs), minutes of the meetings, testing and other reports, etc.
  • Project documents, which are project requirements, progress reports, emails and other messages between project owners and developers, memos with the results of project approvals, developments, meetings, and research.
Although outreach materials such as those that are used in organizing of CNMCyber events and website texts are documents, the Coords don't normally create them. Careerprise contractors, CNM Cloud Operators, CNM Event Organizers, and CNM Website Developers shall create them; however, if no contractors, developers, operators, or organizers are available, the Coords may step in.
Within the Project results, those draft and final documents are either project scraps or outputs. As the outputs, they usually accompany other CNMCyber products. For example, products normally come with instructions. However, some of documents represent whole products on their own. For example, to bundle the functional product with the instructions, those instructions were needed to be developed before.

Meetings

Generally speaking, a meeting is an occasion in which people meet to exchange data, discuss something, make decisions, and/or collaborate. Meetings occur online and/or offline in forms of verbal conversations, videoconferences, and/or webcasts.
To support development of CNMCyber products, the Coords prepare, moderate, conduct, and close meetings. Those meetings may include:
  • Hiring events, which are interviews and other meetings between contractor candidates and CNMCyber Project Manager organized to discuss potential entering into a contract and/or to make that decision.
  • Product meetings, which are meetings organized (a) to discuss deliverable features, (b) to make deliverable decisions, and/or (c) to communicate those decisions.
  • Project meetings, which are meetings organized (a) to discuss project features, (b) to make project decisions, and/or (c) to communicate those decisions.
Although CNMCyber events can be considered as meetings, the Coords don't normally organize them. Either Careerprise contractors or CNM Event Organizers shall organize them; however, if neither contractors nor organizers are available, the Coords may step in.
At the same time, the Coords shall participate, synchronically or asynchronically, in CNMCyber This Week events, which are weekly meetings of the Coords who present (a) what they accomplished last week, (b) what they plan to accomplish next week, and (c) what assistance do they need.
Within the Project results, the meetings immediately produce project scraps. Their archived recordings are Records. The meetings are used to develop Documents.

Records

Generally speaking, a record is a piece of matter that (a) presents data and (b) cannot further be edited or revised unless losing the status of a record. For instance, a signed contract, which is a record, can be used as a prototype to create new documents.
To support development of CNMCyber products, the Coords collect records, place them in designated spaces, and, if applicable, manage their storage. Special standing operating procedures (SOPs) shall designate spaces for that purpose. Those records may include:
  • Archived files such as videos, audios, textual files, as well as coded and programmed scripts.
  • Databases of contacts, competencies of contractors, characteristics of tested software, etc.
  • Enterprise records such as contracts, which are legally-binding agreements, applications and reports that are officially submitted to governmental bodies and partners, identification and other personal documents of Cyber's employees that the law requires to keep in the enterprise system, accounting records, etc. At the Cyber, enterprise records are stored at CNM Corp.
  • Product records such as approved requirements for the project deliverable are posted at CNM Wiki. To be product records, they need to be protected from unauthorized edits and belong to the Product records category.
  • Project records are kept at several spaces depending on their nature. Project reports are posted at the CNMCyber Usable wikipage. Legally-binding documents are stored at CNM Corp. Accepted deliverables are stored at CNM Lab.
  • Publications such as minutes of meetings and others textual records that reflect past events, content of CNM Lab, Page, CNMCyber.com, and Wiki, as well as those postings on YouTube, CNMCyber Meetup, and other social media that the Coords may make. There is no single place for publications' storage at the Cyber; they are posted at different media. CNM Wiki can be used for development of publications; appearance of CNM apps at the WWW can also be considered as publications.
  • Technology records such as access credentials and detailed descriptions of software used in the Cloud. At the Cyber, technology records are stored at CNM Lab.
Within the Project results, the records represent project outputs by their definition.

Endeavors

For the purposes of this very wikipage, endeavors refer to both development projects and management operations. Each endeavor can have the Coord who coordinates this endeavor and, particularly, facilitates the Contractors' performance. Each Coord chooses his or her endeavor to coordinate.

Endeavors may include several projects and/or operations, but the Coord must concentrate only on one project or operation during one week. The endeavors are listed in the "CNMCyber endeavors" category.

Authorized endeavors

Those Endeavors that are authorized to practice with are listed on the CNMCyber Usable wikipage.

Endeavor documents

At CNM Wiki, Cyber endeavors are documented using two types of wikipages:
  1. The progress on particular endeavors is reported at the CNMCyber Usable wikipage.
  2. Endeavor pages document everything, but progress reports. Those pages are listed at the "CNMCyber endeavors" category and include project documents such as project charter, asset register, competency register, stakeholder register, requirements traceability matrix, project scope baseline, project schedule baseline, project cost baseline, and acceptance criteria.

Projects vs operations

The Coords work and/or facilitate someone else's work on endeavors, which are either:
Regardless of work on projects or operations, the Coords are always engaged in the Studying the backgrounds activities and can be engaged in the Hiring the contractors and Working with contractors activities.

Sets of processes

Any endeavor can be viewed as sets of processes. On that very wikipage, those processes are grouped in nine sections of What Coords do.
However, every of those groups, in fact, are separate developments on their own. For instance, the project formalization shall result in a project charter, but this document may be considered as an output of a separate development that requires its own formalization, studies, specification, planning, creation, and commissioning. Sometimes, it also requires hiring contractors and working with them. Thus, the sections of What Coords do show just some level of tentative divisions and do not represent definite classifications.

Why endeavors

In business, a combination of two or more projects and, possibly, some ongoing operations, is often called a program. In this sense, a program refers to a set of structured activities that is undertaken on a systematic basis.
The term, endeavor, is chosen to separate the work that is available to the Coords from complex and lengthy programs. Since the Coords choose their endeavors to coordinate, Coords' endeavors are not undertaken systematically.

What Coords do

The Coords' work can be divided in nine Sets of processes. Every Endeavor shall start with Formalizing the project, go through at least Studying the backgrounds and Creating the deliverables, as well as end from the Managing the product activities.

Formalizing the project

For the purposes of this very wikipage, project formalization refers to the set of efforts that is undertaken to the extent necessary to start researching the backgrounds for envisioning of Project deliverables and their production. This formalization aims to setup the stage for Studying the backgrounds activities.
The formalization shall produce a project charter, which is a document that (a) formalizes a project out of undocumented change making or development and (b) authorizes the project administration. The charter contains CNMCyber Customer's business requirements or those product and/or project requirements of CNMCyber Customer that are not negotiable. These requirements shall address some business need; the terms business requirement and business need are synonims and often used interchangeably. At CNMCyber, they may be stated in one or more of the following:
  • Business case. A description of CNMCyber Customer's vision for what and/or how the project shall accomplish. The case may or may not state success criteria or those key performance indicators (PKIs) that would or would not constitute the project's success. Any successful project shall satisfy specific business needs. Generally speaking, the business case constitutes why the project exists.
  • Statement of work (SOW). A document that states hard requirements related to product and project scope, budget, as well as schedule. The statement lists "hard" deliverables and key factors that affect the project work. The statement may or may not indicate project tools, policies, regulatory and governance terms. The budget part of the statement may or may not describe milestones. The schedule part of the statement may or may not describe funds available, work authorization process, and/or constraints to the funds' availability. The statement is often employed as a part of a request for proposal (RFP).
On a slang, non-negotiable requirements are called "hard requirements". The charter contains all of the hard requirements that come from CNMCyber Customer. However, some of hard requirements derive from the laws, availability of workforce, and other environmental factors. They shall be added to a requirements traceability matrix (RTM) during the Studying the backgrounds activities.
To coordinate the project formalization, the responsible Coord:
  1. Collects data related to the business requirements from CNMCyber Customer.
  2. Analyses the collected data related to business needs while organizing that data on CNM Wiki.
  3. Drafts a project charter.
  4. Makes sure that the statement of work (SOW) in the drafted project charter addresses the business need and supports the business case.
  5. Submits the drafted project charter for CNMCyber Customer's approval.
  6. Publishes the project charter, after its approval, on CNM Wiki.
  7. Requests (a) assistance of the Administrators when additional resources are needed and/or (b) changes to the project charter when new data from existing and/or new sources of data prompt so.
  8. Reports on progress of the project formalization using the CNMCyber Usable wikipage.
  9. Presents the progress, plans and possible concerns during CNMCyber This Week meetings.
The project formalization starts after the business need is identified and ends when the project charter is completed.

Studying the backgrounds

For the purposes of this very wikipage, endeavor studies refer to the set of efforts that is undertaken to the extent necessary to start envisioning, planning and managing for the project deliverables, their production and management. These studies aim to setup the stage for Specifying the deliverables, Planning the project, and Managing the product activities.
Endeavor studies shall produce data needed for (a) envisioning of the product, (b) planning its production, and (c) managing the produced product. At CNMCyber, the project studies shall produce the following outputs:
  • Asset register, which is a database of assets that can be used in the project. Particularly, those assets include non-human sources of data that are useful for production of project deliverables.
  • Competency register, which is a database of those competencies that can be valuable to Cyber efforts and their owners, potential and current Contractors and members of CNMCyber Team.
  • Product user group at CNMCyber.com, which is a space for project stakeholders to receive project updates and contribute their questions and comments. The group shall be open 24/7 for asynchronous activities; a functioning group shall also meet simultaneously via video-conference on a weekly basis. The groups of COTS software users tend to be titled in the "CNM/Opplet COTS-name Users" format.
  • Product pages at CNM Wiki, which are wikipages on which the product is being developed. The pages that represent COTS software tend to be titled in the "CNM/Opplet COTS-name" format. They belong to the "CNMCyber products" category.
  • Endeavor pages at CNM Wiki, which are wikipages on which the endeavor is being developed. The pages that represent endeavors on COTS software tend to be titled in the "COTS-name for CNMCyber/Cloud/Opplet/Farms" format. They belong to the "CNMCyber endeavors" category.
  • Requirements traceability matrix, which is a grid that links requirements and their sources.
  • Stakeholder register, which is a database that lists stakeholders of the endeavor. Those stakeholders include the Administrators, CNMCyber Team, those Contractors that work on the endeavor, as well as regulatory bodies that define and/or constrain endeavor's efforts issuing applicable laws and binding requirements. The complete register contains analysis of stakeholders.
To coordinate the project studies, the responsible Coord:
  1. Identifies those available resources that should or can be used in project activities. Human resources include CNMCyber Team. Other resources include those presented in the initial WorldOpp Pipeline courses, on CNM Wiki, existing tools, materials, prototypes, and finished products available at CNMCyber, on the World Wide Web and other sources. For off-the-shelf products, developer websites and professional resources like https://stackoverflow.com/ are usually helpful.
  2. Analyses the identified resources with regard to their nature, usefulness, and potential impact while organizing that data on CNM Wiki.
  3. Selects those resources and those data that may be used in the project activities.
  4. Composes the asset register, competency register, and stakeholder register.
  5. Forms a product user group at CNMCyber.com if this group hasn't formed yet; refreshes the group if it has already formed.
  6. Organizes weekly video conferences, as well as other meetings and activities of the user group. Topics of those events shall address the product, its production when the product is under development, work of its administrators, user feedback and market trends.
  7. Invites everyone who is interested in product's development to the user group.
  8. Offers those experts and specialists who have knowledge, skills, and abilities useful for product specifications or project planning to discuss the deliverable and/or project.
  9. Interviews those experts and specialists who agreed to discuss the deliverable and/or project.
  10. Collects data related to (a) the project deliverables and their production when this deliverable hasn't been deployed yet and (b) product performance when the deliverable has already been deployed, as well as its industry trends.
  11. Makes sure that all of the collected data sources are listed in the asset register, competency register, or stakeholder register.
  12. Publishes the collected data on CNM Wiki. Product data shall be published on the product pages; project data shall be published on the project pages. The published data shall refer to its sources; however, personal data publication requires permissions. From a legal point of view, we cannot publish the confidential information of our contractors, for instance.
  13. Creates a requirements traceability matrix to trace the product and project requirements from the selected sources to perspective project deliverables.
  14. Updates the asset register, competency register, stakeholder register, requirements traceability matrix, as well as project and product pages when ever new data from existing and/or new sources emerge.
  15. Requests assistance of the Administrators when additional resources are needed.
  16. Reports on progress of the project studies using the CNMCyber Usable wikipage.
  17. Presents the progress, plans and possible concerns during CNMCyber This Week meetings.
The project studies start after the project charter is approved. Collection of requirements, product envisioning, project planning, production, as well as commissioning and management of a product always reveals new factors and data. That is why the studies end with the project closure.

Specifying the deliverables

The main goal of the product specification activities is to get the deliverable in a state of certainty, which is determined by the presence of a validated product specification. This specification is needed to compare the created deliverables against their requirements. To coordinate the product specification, the responsible Coord:
  1. Collects data related to stakeholder requirements for the project deliverables and product specifications using the asset register, competency register, and stakeholder register. This collection includes communications with stakeholders and review of documents and other assets that are registered.
  2. Examines available prototypes, unfinished and finished products against the collected data.
  3. Analyses the collected product data while organizing that data on CNM Wiki.
  4. Clarifies the collected data based on the examined prototypes and finished products.
  5. Identifies those target audiences who are supposed to use future deliverables.
  6. Creates imaginary personas that would represent each of the identified audience.
  7. Produces stakeholder requirements for each created persona using CNM Wiki.
  8. Composes product specifications based on the produced stakeholder requirements using CNM Wiki.
  9. Traces in a requirements traceability matrix the formalized stakeholder requirements from their sources to perspective project deliverables.
  10. Makes sure that (a) the product specification supports the stakeholder requirements and (b) all the deliverable data is published on CNM Wiki.
  11. Checks product specifications for completeness. This completeness shall be characterized by the presence of conditions for (a) functionality, (b) applicability, and (c) manageability of the deliverables. Conditions for functionality should include measures for product's performance. Conditions for applicability should include measures for product's deployment, testing, diagnostics, accessibility, serviceability, protection, and capacity to recover after disasters; these measures must be documented in product's standing operational procedure (SOP). Conditions for manageability should include measures for product's monitoring, periodic audits and revisions, as well as timely software updates for the COTS software products.
  12. Updates the stakeholder requirements and product specifications when ever new data from existing and/or new sources emerge.
  13. Requests assistance of the Administrators when additional resources are needed.
  14. Reports on progress of the product specification using the CNMCyber Usable wikipage.
  15. Presents the progress, plans and possible concerns during CNMCyber This Week meetings.
The product specification opens when CNMCyber Customer approves the project charter and ends with the project closure.

Planning the project

The main goal of the project planning is to decide how the project deliverables will be developed. Those activities shall result in validated acceptance criteria. In other words, planning is getting a description of project activities that allows this development to be certain. To coordinate the project planning, the responsible Coord:
  1. Collects data related to project scope baseline, project schedule baseline, project cost baseline, and acceptance criteria using the asset register, competency register, and stakeholder register. This collection includes communications with stakeholders and review of documents and other assets that are registered.
  2. Examines the existing products that are going to be further developed if they are available.
  3. Analyses the collected project data while organizing that data on CNM Wiki.
  4. Formulates the difference between what actually is and what is needed to be. The existing products are what actually is, while the specified deliverable is what is needed to be. The project activities shall address this identified difference; they represent what needs to be done.
  5. Drafts a project scope baseline, project schedule baseline, project cost baseline, and acceptance criteria, based on the resources recorded in the registers.
  6. Makes sure that the acceptance criteria supports the project scope baseline and project schedule baseline.
  7. Submits the drafted project scope baseline, project schedule baseline, project cost baseline, and acceptance criteria for CNMCyber Customer's confirmation.
  8. Publishes the project scope baseline, project schedule baseline, and acceptance criteria, after their confirmation, on CNM Wiki. To make future negotiations successful, neither the project cost baseline nor other financial data should be available to the general public.
  9. Requests (a) assistance of the Administrators when additional resources are needed and/or (b) changes to the project scope baseline, project schedule baseline, project cost baseline, and/or acceptance criteria when new data from existing and/or new sources of data prompt so.
  10. Reports on progress of the project planning using the CNMCyber Usable wikipage.
  11. Presents the progress, plans and possible concerns during CNMCyber This Week meetings.
Similarly to Specifying the deliverables, the project planning opens when CNMCyber Customer approves the project charter and ends with the project closure. However, the project plan not entirely, but depends on product specification, while the specification rarely does. The deliverable to be dictates what needs to be done, not vice versa. Only impossibility of the specified deliverable production can initiate the change to its product specification.

Hiring the contractors

At the Cyber, the main goal of hiring of project contractors is to expand the Coords' expertise and resources in order to accomplish the project. The contractors must be hired to produce anything beyond #What Coords produceWhat Coords produce; however, the contractors can also be hired to produce special Communications, Documents, Meetings, and/or Records.
In order to be hired, though, the prospective contractors need to be sourced first and selected second. Moreover, the sourcing, selecting, and hiring require their own "cycle phases" such as request formalization, background studies, contractor competencies' specification, recruitment plan, as well as this plan execution.
All of those activities shall result in fully-executed Careerprise contractor agreement. To coordinate the hiring of contractors, the responsible Coord:
  1. Evaluates whether third-party contractors are needed and, if they are needed, what Types of contractors should be looked for.
  2. Provides data to CNMCyber Customer for making the decision either to bring external contractors on the board or not to bring. The positive decision assumes CNMCyber Customer's willingness to finance the contractor's work.
  3. Revisits the Studying the backgrounds activities to identify those available resources that should or can be used in sourcing, selecting, and hiring of contractors.
  4. Collects data related to sourcing, selecting, and hiring of contractors that are able and available to satisfy Cyber needs using the asset register, competency register, and stakeholder register. This collection includes communications with stakeholders and review of documents and other assets that are registered.
  5. Analyses the collected sourcing, selecting, and hiring data while organizing that data on CNM Wiki.
  6. Composes solicitation materials including a request for proposal (RFP), which is a solicitation announcement, and the list of its placement options.
  7. Submits the composed materials to the CNMCyber Project Manager for their publication.
  8. Revisits the Studying the backgrounds activities to update a list of potential contractors in the stakeholder register.
  9. Invites the listed contractors to discuss project's deliverables and product specifications, as well as the project including project scope baseline, project schedule baseline, project cost baseline, and acceptance criteria.
  10. Treats the discussions with the contractor candidates as primary sources of data to revisit the Studying the backgrounds activities. Hiring people is a great way to learn about aspects of an endeavor. Conducted interviews shall add to the CNM Wiki documentation. Particularly, that means publishing on CNM Wiki the data related to the deliverables and schedules extracted from the discussions. As a rule, meetings with contractors serve two different purposes: (a) selection of right candidates and (b) learning about the deliverables and/or project. Historically, requirements are refined during the recruitment process. If the requirements cannot be formulated during the recruitment process, they themselves shall become deliverables of an intermediary project.
  11. Assists in selection of the most promising candidates, negotiations, and other processes aimed to source and select contractors.
  12. Makes sure that the contractors are being selected not only because of their ability to speak, write, look well, get in touch on time, respond quickly, and so on, but, primarily, because of their ability to satisfy the Funded demands this contractor is being hired to resolve. Specifically, CNMCyber Customer's:
    1. Approval of acceptance criteria makes possible hiring of developers.
    2. Validation of a standing operating procedure (SOP) makes possible hiring of servicers.
    3. Authorization of paid hours makes possible hiring of on-call specialists.
    If no job vacancy document is available at the moment, the candidates shall be offered to help developing it on a volunteer basis. If the need exists, but all internal and external resources to develop the document are exhausted, the Coord shall initiate a preliminary project to produce that document.
  13. Initiates a preliminary project to document the Funded demands if own efforts of the Coord didn't produce that document.
  14. Drafts a Careerprise contractor agreement while using its blueprint and entering subject matters to negotiate or agree.
  15. Provides the prospective and/or selected contractor with the drafted agreement.
  16. Informs CNMCyber Customer about the readiness of the contract or contract for the full execution. The execution of the contract authorizes the financing of the production of the deliverables by contractors. One of the consultants may be contracted for consultations and/or participation in video conferences.
  17. Requests (a) assistance of the Administrators when additional resources are needed and/or (b) changes to the request for proposal (RFP) when new data from existing and/or new sources of data prompt so.
  18. Reports on new contractor hires using the CNMCyber Usable wikipage.
  19. Presents the progress, plans and possible concerns during CNMCyber This Week meetings.
The hiring of contractors opens when CNMCyber Customer approves the Coord's request for the hire. It ends with full execution of the Careerprise contractor agreement.

Working with contractors

The main goal of collaboration with endeavor contractors is to enable the Contractors to deliver rightly right project deliverables or other requested services. To coordinate collaboration with contractors, the responsible Coord:
  1. Serves as an liaison between CNMCyber Customer and contractors, reporting problems that need to be resolved.
  2. Organizes videoconferences or other meetings of parties interested in the project, especially those necessary to resolve problems arising during the project.
  3. Collects data related to the contractor performance.
  4. Analyses the collected data related to contractor performance while organizing that data on CNM Wiki.
  5. Initiates the process of paying contractors for their work. The process shall be described in a special standing operating procedure (SOP). Prior to creating it, this start of the process implies a request to the manager or CNMCyber Customer.
  6. Requests (a) assistance of the Administrators when additional resources are needed and/or (b) changes to the fully-executed Careerprise contractor agreement when new data from existing and/or new sources of data prompt so.
  7. Revisits the Studying the backgrounds activities when new data or new sources of data emerges in order to revisit further the Specifying the deliverables and Planning the project activities.
  8. Presents the progress of collaboration with contractors, plans and possible concerns about that collaboration during CNMCyber This Week meetings.
The collaboration with contractors opens when their Careerprise contractor agreement is fully executed. It ends with the closure of the agreement.

Creating the deliverables

The main goal of deliverable creation activities is to create rightly right deliverables. "Right" means that every deliverable shall be in a state of capability, which is determined by the fact that the deliverable meets all the product specifications that have been approved for this deliverable. "Rightly" means that the aggregate of creation activities match the agreed acceptance criteria.
At the Cyber, Contractors create Project deliverables. To coordinate the deliverable creation, the responsible Coord:
  1. Initiates hiring of development contractors.
  2. Plays roles of the product owner and/or project owner in the absence of other members of CNMCyber Team assigned to those roles. In that case, the Coord decides how, within the framework of the approved requirements, the deliverable and the project should be.
  3. Tests the deliverable and, if necessary, its parts.
  4. Collects data related to the deliverables under development and their production.
  5. Analyses the collected project data while organizing that data on CNM Wiki.
  6. Monitors the development and execution of the project, including compliance with the budget, schedule and scope of work.
  7. Inquiries about changes to the project charter, product specification, project scope baseline, project schedule baseline, project cost baseline, and/or acceptance criteria when new data from existing and/or new sources of data prompt so.
  8. Organizes a closed-from-the-public-view project space on CNM Lab for work on the deliverable in addition to the project wikipage on CNM Wiki.
  9. Invites the hired contractor to the project space.
  10. Reports to CNMCyber Customer on the status of the project, collecting, analyzing and summarizing information and trends.
  11. Treats creation of deliverables as primary source of data to revisit the Studying the backgrounds activities.
  12. Makes sure that the created deliverables (a) represent a complete bundle of products that are listed in the Careerprise contractor agreement and (b) satisfy their acceptance criteria.
  13. Recommends, after the contractor informs about the completion of project work, either (a) acceptance of the deliverables or (b) refusal to accept those deliverables while providing CNMCyber Customer with explanations for that refusal.
  14. Requests assistance of the Administrators when additional resources are needed.
  15. Revisits the Studying the backgrounds activities when new data or new sources of data emerges in order to revisit further the Specifying the deliverables and Planning the project activities.
  16. Reports on progress of the deliverable creation using the CNMCyber Usable wikipage.
  17. Presents the progress, plans and possible concerns during CNMCyber This Week meetings.
The deliverable creation opens when CNMCyber Customer authorizes its financing and ends when the deliverables are accepted. To expedite the project, the creation may start before its acceptance criteria have developed.

Commissioning the product

The main goal of the product commissioning is to obtain the product in its state of applicability, which is determined by the fact that the deliverable is not only functional, but can also be sustainably used for the purpose for which it has been created. In simple words, the commissioning is a transfer of the accepted deliverables from the contractor into Cyber operations. To coordinate this commissioning, the responsible Coord:
  1. Clarifies with CNMCyber Project Managers which members of CNMCyber Team will: (a) deploy the newly-deployed product if it hasn't been deployed yet, (b) test the newly-deployed product, (c) restrict access of the development contractors to the product and product's classified documentation, (d) access the classified documentation on CNM Lab, (e) establish new product operations based on its standing operating procedure (SOP), and (f) manage hiring of service contractors.
  2. Initiates (a) deployment of the newly-deployed product if it hasn't been deployed yet, (b) beta testing of the newly-deployed product, (c) restrictions of the development contractors' access to the product and product's classified documentation, (d) new administrator's access to the classified documentation on CNM Lab, (e) establishment of new product operations based on its standing operating procedure (SOP), and (f) hiring of service contractors.
  3. Collects data related to the product commissioning.
  4. Analyses the collected data related to product commissioning while organizing that data on CNM Wiki.
  5. Publishes the documentation received from the contractor on the Cloud resources. Internal, closed to the public, documentation, such as administrator access to installed software, is published on CNM Lab. The documentation that can be open to the public without restrictions is published on CNM Wiki.
  6. Requests assistance of the Administrators when additional resources are needed.
  7. Revisits the Studying the backgrounds activities when new data or new sources of data emerges in order to update the Managing the product activities.
  8. Reports on progress of the product commissioning using the CNMCyber Usable wikipage.
  9. Presents the progress, plans and possible concerns during CNMCyber This Week meetings.
The product commissioning opens when the deliverables are accepted and ends when the product is ready to be used in Cyber operations.

Managing the product

Two main goals of product management are (a) to obtain the product in a state of manageability and (b) to keep it in this state. The state is determined by the fact that the product is not only used for the purpose for which it was produced, but also controlled. This management includes both maintenance and improvement of product performance, as well as decisions to end its life or replace. To coordinate the product management, the responsible Coord:
  1. Monitors product usage, administrator performance, user feedback, industry trends, best practices, and situations in those markets that are associated with the product, its alternatives, and components.
  2. Treats the product management monitoring as primary sources of data to revisit the Studying the backgrounds activities.
  3. Collects data related to the product performance and its administration.
  4. Analyses the collected data related to product management while organizing that data on CNM Wiki.
  5. Identifies problems and opportunities to improve the product or replace the product with other solutions.
  6. Inventories the problems and opportunities that have been identified using Cyber's idea management software when it is available; temporarily, CNM Wiki shall be used.
  7. Presents the problems and opportunities identified in the inventory to CNMCyber Customer for making decisions about opening new projects.
  8. Requests assistance of the Administrators when additional resources are needed.
  9. Revisits the Studying the backgrounds activities when new data or new sources of data emerges.
  10. Reports on progress of the product management using the CNMCyber Usable wikipage.
  11. Presents the progress, plans and possible concerns during CNMCyber This Week meetings.
Product management opens when the product is put into service and ends when the product gets retired.

Residents' bootcamp

Main wikipage: CNMCyber Bootcamps
The Bootcamp is designed to introduce the learners to various positions, help to select the promising one, and place the learner as an apprentice into both the job and educational program. In their Practice, the learners work as the Residents.
The Resident is a temporary position, limited by the duration of the Bootcamp. Not everyone is attracted to work on creating something new. Not everyone is able to work in conditions of uncertainty.
  • If the job of the Resident suits the participant, he or she moves towards the business analyst, systems engineer, partner coordinator, event organizer, information structure or solution creator, product or user experience designer, and product, information resources or development manager, and other occupations in projects.
  • If unable or unwilling, the participant is promoted to Contract or Systems Administrator, Usability Analyst, Accountant, Graphic Designer, Operations Engineer, Purchasing, Account Manager, and Procurement Manager and other occupations in operations.
During the Bootcamp, students should be introduced to different professions from a programmer to an accountant. The specialty will be selected based on the results of the Practice, and then it will be necessary to select a curriculum with a partner and organize an internship. We hope to organize the internship ourselves, but it will be difficult to replace educational institutions. Nothing unreal is foreseen, but everything needs to be worked out. Until the third course is ready, the Residents can work on it.

See also

Related lectures