CNMCyber Onboarding

CNMCyber Onboarding (historically, also known as CNMCyber Welcome) is a process created to integrate a CNMCyber volunteer into CNMCyber Team and its culture.

Trivia

Target audiences

Primary audience: Those who are on the job market, are going to be, or would like to be.
Secondary audience: Those who would like to volunteer and/or get work experience in the industry of their choice. CNMCyber services are not limited to the information technology industry.

Purposes

The Session will serve the sole purpose of taking through first time visitors what CNMCyber is all about.

The target audiences (those who are on the job market, are going to be, or would like to be, as well as those who would like to volunteer for the Team and/or get work experience in the industry of their choice) shall get an opportunity to:
1. Review offers of the Team; and
2. If they are interested in, get started with WorldOpp Orientation.
CNMCyber Team shall get another opportunity to:
1. Further improve the Seminar, WorldOpp Orientation, and, possibly, EmployableU Concepts, based on the attendees' feedback.
2. Recruit new members of the Team.
3. Serve the (a) primary audience (those who are on the job market, are going to be, or would like to be) and (b) secondary audience (those who would like to volunteer and/or get work experience in the industry of their choice);

Sales pitch

CNMCyber

Main wikipage: CNMCyber pitch

Careerprise

The legacy draft is:

We at CNMCyber Team develop a collection of career services called Careerprise.
Our career consultants and mentors offer career development and social support in person, mainly, one on one.
If you decide to use Careerprise to its fullest, we at Careerprise will introduce you to those things that make you employable, assess your current credentials, identify your potentials, and help to land your next meaningful job. You are welcome to use all of CNMCyber services or just few of them.
Careerprise can also be used to get professional experience in any industry that you may choose.
All the services are free of charge and are offered or can be offered online to accommodate users at any location. To get started, go to cnmcyber.com

Some modifications of the elevator pitch shall be incorporated in all of the contents to reflect interests of the target audiences.

Actionable items

The Seminar shall address all the requirements for any CNMCyber seminar.

Pre-Seminar

Prior to the Seminar, the event host shall:

Pre-Webinar actionable items
Timing	Action	Deliverable
One week before Webinar's date	Invite one or more of the target audiences at CNMCyber Meetup to attend.	Announcement
After announcement	Address the participants' concerns if they emerge and where they emerge.	If the concerns emerge, meetup chat thread, pre-event part
5-15 minutes before the Seminar begins	Check the webconferencing platform and, if needed, switch: video quality to High definition, speaking option to Everyone starts muted since the attendees shall address any concerns via meetup comments or webinar chat, and video enabling option to the participant's choice.	Avoiding any sort of noise and inconvenience
2-5 minutes before the Seminar begins	Start recording.	Recording to be used for marketing and reviewing

During the Seminar

During the Seminar, the event host shall:

Webinar-live actionable items
Timing	Action	Deliverable
At any time	Adjust technical settings, for example, to mute any noise. If the Seminar goes out of its rails, post the announcement that high-quality recording will be available after the event in the chat.	Overcoming technical issues
First 2-5 minutes	Greet the attendees, while introducing the speaker and inviting the audience to drop questions and comments about any issues, including those that are related to connectivity, sound clarity, display or any technical considerations.	If the feedback emerges, additional chat entries
Next minute	Disclaim that the Seminar is recorded and recording will be available.	Legal obligation
Next minute	Credit CNM Wiki as the source of texts and images	Possibly, additional users of CNM Wiki
Next 15-20 minutes	Deliver first two lessons of WorldOpp Orientation, a lectio by lectio.	Learning content delivery
Next 10 minutes	Announce the Q&A section and answer questions of the attendees.	Meetup chat thread, live-event part
Last minutes	Close the Webinar while inviting the attendees to get enrolled in WorldOpp Orientation. Potentially, announce further events and/or the event, as well as demonstrate how to access the Tube and Wiki, to create an account and enroll in WorldOpp Orientation at Cabin & Cert.	Possible Session enrollments

Post-Seminar

After the Seminar, the event host shall:

Post-Webinar actionable items
Timing	Action	Deliverable
2-5 minutes after the Seminar ends	Stop recording.	Avoiding unnecessary recording time
1-2 hours after the Seminar ends	Publish the recording at CNM Tube, add the date to the clean title of the previously posted welcome webinar, and change the clean title of the just published recording to "welcome-webinar".	CNM Tube's video
One day after the Seminar ends	Upload the recorded file to the Seminar project at CNM Lab.	Video file to be edited
One week after Webinar's date	Create a title of the Seminar archive in the `===the webinar date like 10-26-2020===` format in the Archive section on the Talk page attached to this wikipage. Document there all the communications, concerns, proposals, ideas, as well as copy the chat.	Enabling Webinar's stakeholders to improve the Seminar

Hello there,
Thank all of the participants to join us for this webinar. My name is Gary and I am a volunteer for CNMCyber Team. In the next 30-35 minutes, I will to introduce you to our Team and invite you to learn about our services more. We'll also be saving a few minutes at the end of the presentation for live Q&A.
Please use the chat to ask any questions or drop comments about any issues, including those that are related to connectivity, sound clarity, display, or any technical considerations.

Recording disclaimer

The screen image shall switch to the CNM Tube during the recording disclaimer. A sample of the disclaimer script is:

This webinar is being recorded and the recording will be available at https://tube.cnmcyber.com/video/welcome-webinar -- you are also welcome to watch other recordings there.

Wiki crediting

The screen image shall switch to the Welcome Seminar wikipage. A sample of the wiki crediting script is:

In this presentation, I will use CNM Wiki's illustrations. You are welcome to access them while typing wiki.cnmcyber.com in the address bar of your browser and search for Welcome Seminar.

Presentations

All the lectios of the Welcome Session Essentials and CNMCT Essentials, one by one, while displaying their slides that are published on CNM Wiki.

Q&A opening

The screen image shall switch to the frequently asked questions section at the beginning and, later, by default. The session will be until the first break or 10 minutes long, whichever comes first. A sample of the Q&A session's opening script is:

Let's move to the Q&A session. If you haven't submitted any questions to the chat yet, it is the right time to do so.

If no questions are asked, 2-3 questions from FAQ can be used.

FAQ

If I have more questions after the webinar, how should I ask?: Please use the Meetup chat for now or the CNM Social Welcome group.
What does CNMCyber stand for?: CNMCyber stands for "Career Network Mandate Cyber".
What kind of IT knowledge does one need to possess to start?: As long as you know the difference between a smartphone and desktop computer, you are qualified.
Do you need to be a tech guru in order to access CNMCyber services?: No, you do not need to be a tech guru/genius.
What is Opplet? This name emerges during the registration process.: Opplet is middleware. It serves various end-user applications such as CNM Wiki and CNM Talk. For you at this moment, it is the only place to create a CNMCyber account.
Is there any payment one should make to register and start learning?: There courses are free of charge and no one at CNMCyber Team should ask you for any form of payment.
Who should I ask for help incase I get stuck while registering?: You can reach out to the CNMCyber Team in case you get challenges. You can ask questions at the CNMCyber welcome session, post questions on the Meetup group where our events are posted, or on the CNM Social Welcome group there is also a welcome video in this group that shows the registration process.
What should I expect to get from the program?: Employable skills, training and work experience added to your CV or resume.
Can I get all my friends or relatives to register with CNMCyber ?: Yes, you can get anyone and everyone.
Does one need to be a certain age, be in working class, student or unemployed in order to join?: No, anyone can join and start learning.
What if I fail to continue with the programs?: Anyone is free to leave at any time in the program, no questions asked. Moreover, if you decide to come back, you will pick up from where you left off.
How to start?: Detailed instructions on how to get started are published in CNMCyber Welcome Space at this link -- https://social.cnmcyber.com/s/welcome/.

Closing

WorldOpp Orientation's enrollment links

The screen image shall switch to the thank-you image published on the Welcome Seminar wikipage. A sample of the closing script is:

So, (since there are no questions or since our 10 minutes are over) let's close our webinar now. If you come up with new questions, you are welcome to submit them in the meetup group.
In one-two hours, the recording of this session will be posted at tube.cnmcyber.com
All the texts and images are published on wiki.cnmcyber.com -- please search for Welcome Webinar.
If you are interested in using CNMCyber, you are invited to enroll in the Welcome Session; you can find it at cert.cnmcyber.com -- if you have no account yet, you would need to create it at cabin.cnmcyber.com first.
Our webinar is officially closed, but now I will demonstrate you how to access these links.

Tube demonstration

The screen image shall switch to demonstrator's desktop. A sample of the tube demonstration script is:

To access the video, I will open my web browser, type tube.cnmcyber.com in its address bar. Press return or enter.
This action brought me to CNM Tube. Now, I will type "welcome webinar" in the search field -- I can start the webinar video now.

Wiki demonstration

The previous browser application shall be closed before the demonstration. A sample of the wiki demonstration script is:

To access the wiki-page, I will open my web browser again, type wiki.cnmcyber.com in its address bar. Press return or enter.
This action brought me to CNM Wiki. Now, I will type "welcome webinar" in the search field -- I can review all the webinar drafts now.

Cabin & Cert demo

The previous browser application shall be closed before the demonstration again. A sample of the cabin and cert demonstration script is:

To create an account, I will open my web browser again, type cabin.cnmcyber.com in its address bar. Press return or enter.
This action brought me to CNM Cabin. Now, I click on "register," type my new user name, type the password. You can either type your email address, it will help to recover your password if you lose it, or just to leave the email field blank.
I click "register" -- my account has been created.
Next, I will go to CNM Cert. I type cert.cnmcyber.com, click return, enter, or go, and type the user name and password that I have just created.
Now, I am in the Cert. I click on "home," browse the list of the courses, find the "welcome session" and click on "enroll." I have just been enrolled in.
Thanks so much for your time today and good luck with your everything! Have a great time!

Follow-up communications

Answering the questions on the Meetup.

Delivery criteria

Event acceptance

The Seminar is accepted when all deliverables from the Actionable items have been delivered.

Organizer acceptance

To organize the Seminar, any organizer must successfully complete a prototype, "dry run" event with members of CNMCyber Team as the audience.

Development

The development of the Seminar is a living project. If you have any ideas or proposals for improvements, please document them in the Developments section on the Talk page attached to this wikipage. Some directions for improvements may include:

Content

Contents include texts, illustrations, and videos of both the Seminar and WorldOpp Orientation, which the Seminar features.

Marketing

CNMCyber Meetup group and WorldOpp fb-page may be good outreach vehicle for the beginning, but not sufficient in long run.

Organizer onboarding

When the Webinar's organizer is selected, he or she will receive:

CNM Lab account with access to the Welcome Seminar project. All the drafts such as an announcement are posted there.
Promotion to the event organizer at the CNMCyber Meetup group. The organizer needs to join the group on his or her own.

Streaming & video sharing

Streaming using CNM Tube and video sharing via YouTube may also be added in the future.

Draft

will serve the sole purpose of taking through first time visitors what CNMCyber is all about. The page can be used during the recruitment or welcome session.

Whether the client joined through CNMCyber Office Hours or CNMCyber This Week through Meet Up or referred to by a friend, please start here CNMCyber Welcome Session.

Standing Operating Procedures

Introduction of self and share CNMCyber Welcome Session
Courses offered at CNMCyber
During the meeting, the host can welcome the guest and inquire about how they got know about the meeting
The host cannot ask for the names nor reveal the identity of the guest for security purposes and some meetings are recorded
Host can get an email address from the guest if the guest is really interested in joining CNMCyber Team
Share links for meeting times for CNMCyber This Week, CNMCyber Office Hours and Technology board